The facility was very clean. Staff were very nice. Loved the free popcorn. The room was great, bed was comfy, loved the verity in soft/hard pillow choices. Weirdly I loved the lounge chair by the bed. Was very comfy to read a good book and relax. Cleaning staff was super nice and understanding. Would definitely stay here again and recommend to others.

Wish they could fix their phones, had a hard time calling reception via room phone. Had to end up calling the hotel through my personal phone. Also, there was no microwave in our room (not a big deal but would've been nice if it did have one).

The location is grand. Cracker Barrel just across the street; however, there are plenty of restaurants around. The location is so close to I-24 which is great form my coming from the Nashville Airport. The location made everything so very convienient for me. I love the setup of the check- in area, it’s very inviting.

The overhead vent in the restroom need to be cleaned; also no microwave; however, I didn’t need one on this stay. The things that I did so liked made up for the differences for the things I mentioned that I din’t like.

Like the location to the interstate, check in was easy.

A little pricey for the location and the amount of other options at that exit. Newer hotel it seems, need to have someone clean or vacuum the return air vents in common areas especially when getting off the elevator first thing we seen getting off the elevator to our room return air vents covered in dust. Lots of pillows in our room seemed like all were the same ones some places have a mix of firm and soft these were all soft had to use 3 . Also you have to pay for breakfast should be included, when every other hotel includes it. Next time we are in the area we will definitely be price shopping. All in all it was okay, we were just passing through and needed a place to rest for the night. Staff was very nice everyone we encountered were friendly.

Did not eat breakfast! I was given 2 adults rewards for breakfast, but didn't use. My room was very clean, but needed more wash cloths. 2 adults and 2 children in my party. One front desk staffer saved the day for me! If it wasn’t for her kindness, my family would have been uncomfortable for the night. She upgraded my room and gave me the breakfast rewards. The other front desk attendant was not flexible, maybe she was new. I was traveling with 2 children and it was very late.

Breakfast was not included!Breakfast was a cost, advertise as breakfast included, but breakfast is NOT INCLUDED. I booked this hotel online, but as I arrived she said that they had no room for me with 2 beds. It was the kindness of another front desk staffer that upgraded me as it was very late and I was traveling with 2 young children. The advertisement was false and misleading. I booked and paid with my credit card and there was no 2 bed room available. Disappointed with the whole process, if no rooms were available, it should have been removed from the online availability list. The barn door to the bathroom was not practical, couldn't close bathroom door completely for privacy.

Breakfast was great. The staff was great. It was clean and the food was fresh. Some hotels offer breakfast, but you have to pay. Really they weren't worth the price they charged.

I'm not a huge neat freak but I think the mirrors in the entrance way of the room could have been a little less smudged. It was very comfortable

location, the lobby is very nice and comfortable, staff friendly and helpful, room was comfortable and clean. Facility looks relatively new

The furniture in the room was cheaply built. Although it was relatively new the dresser drawers were almost inoperable coming off the track really easily. The bathroom door was a neat design but would come off the track easily also. While the website doesn’t say they have free breakfast they kind of mislead you by listing free to go boxes in the restaurant as one of the amenities. Also when checking in they are sure to remind you what time breakfast is served and where, which makes you think it’s part of the deal. The restaurant was nice and the breakfast was great but not free.

Everything was wonderful. The staff was helpful and friendly. The beds were comfortable and the fact soft and firm was on the pillowcases was most helpful. The room had a refrigerator but no microwave.

Shampoo, conditioner, body wash, and body lotion were provided and were name brand. But the paper products, like toilet paper and kleenex, were the cheapest they could get. I have found softer in a truckstop. This is the only complaint about my stay.

Attention to detail. The floors were immaculate. The decor was sleek and comfortable. The lighting was great and plenty of plugins for electronics! The staff were friendly and helpful!!

The outside plants were dead and I did wonder what the inside would be like. As soon as I entered the door I was impressed.

The beds were very comfortable and the shower had great pressure. The breakfast bar had great choices and offered more than other hotels.

The property was very clean which is a huge deal with my family having someone who is germaphobic and OCD. The staff was also extremely helpful and friendly, the facilities were quiet and had signs asking guests to keep it down after 9 out of respect for all guests. Will definitely stay here again