Delicious breakfast, exceptionally friendly staff, very clean bathroom, free parking, good location, comfortable bed, plenty of outlets on desk, spacious room.

The room rate was relatively high for a hotel of this kind in a small city like Oak Ridge. (The name included “Knoxville “ but it’s a half hour away, so I think that’s a bit deceiving.) The air smelled a bit stale, like the rooms cheap motels. The bath-shower drain plug had a loose center post that prevented it from staying open enough to drain properly. It costs an extra $5 a day for high-speed internet.

cleaning staff.

bed lights were disconnected. it didn’t work. I requested someone to come room. but no one showed up. i requested at front desk at face to face. she came right away. she found it was not bulb. it was just disconnected from the power receptacle. she said my fault. it is not my fault, room was supposed be completely functioning before I stay. mal function is not my fault.

Good hotel, great staff, awesome breakfast and dining area room. I’ve stayed in a couple other pricey area also with free breakfast and ended up eating right off the entry doors. Every time someone came in a blast of cold air inundated the space. Also in one they ran out of food and none came for 1/2 hour. Not here.

Location was perfect for where we were going breakfast was wonderful, food was good, service was excellent

When we arrived we noticed our TV wasn't working. We called the desk the girl came up and had to change the input on the TV itself . It did it again I called the desk the girl talked me through it and I was told that every time it did this I had to get up and change the input on the television itself. This was for 5-day stay, it got to be a bit annoying . When I was checking out the girl told me that all you needed was a new remote . I was not offered a new remote. Other than that I have no complaints it was an excellent stay and I would stay at that hotel again.

We were in Oak Ridge for our mother’s funeral. We probably had 15 rooms or more with family and friends and many times filled the lobby with gatherings. The staff was gracious and went above and beyond to meet needs and special requests to honor our mom. They were a tremendous blessing in a critical time.

No complaints at all!

The staff was great and went above and beyond for us when needed. The room was clean and the bed was super comfortable. We didn’t use the pool or gym, but everything appeared clean. Breakfast included lots of great options and tasted great. We were really impressed with the hot food options. Overall, it was a great stay. It’s right beside a Sonic, like you can walk outside and be there, and if we had been staying longer, we definitely would’ve loved having food options so close. Check in and check out were seamless and easy. It was a great stay!

Staff was very helpful and friendly on all shifts. The workout facility was weak, but then I found out this location has a deal with the Gold's Gym which is very nearby (less than a mile). That was awesome! The room was clean and the bathroom was stocked with a nice selection of toiletries. The breakfast was good.

The pool area looked a little subpar. The ice machine did not look the best.

Breakfast had everything; oatmeal, waffles, bagels, yogurt, fresh fruit, eggs, biscuits, gravy, bacon, etc. Parking easy and right by entrance. Staff wonderful. Kimberly at check-in changed my room for a better view. Jonathan at front desk assisting me with lost and found.

TV controls not user friendly.

I was very impressed with the breakfast, and the staff was wonderful. I wish I had gotten the person’s name they worked on the afternoon shift and Sunday checked me in. Very good customer service.

The staff was exceptional. I kept getting lost and they helped me over the phone and in person. My phone maps didn’t work correctly.

Small parking area. I always had a parking space but I returned to the area early.