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6.4

1,272 reviews

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

1015 Elm Street, Dallas, 75202, Texas, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Outdoor swimming pool

Business center

Free wifi

Fitness center

Hot tub

Air conditioning

Bar

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Welcome to Crowne Plaza Hotel Dallas Downtown, an IHG Hotel, where luxury meets convenience in the heart of Dallas, Texas. Just a stone's throw away from the city center, this 4-star hotel offers a stellar location at 1015 Elm Street. With 1272 reviews singing its praises, this hotel is a traveler's dream come true. Rates start from an enticing $91, making it a budget-friendly option for visitors wanting to explore Dallas without breaking the bank.

Guests at Crowne Plaza Hotel can take advantage of a range of top-notch amenities, including a free outdoor swimming pool, complimentary Wi-Fi, and a free fitness center to keep you on top of your game. For those looking to relax, the hot tub and Jacuzzi are perfect for unwinding after a day of sightseeing. The hotel also offers business facilities, making it ideal for business travelers on the move. Plus, with pet-friendly accommodations available for your furry friends (for an extra charge), everyone is welcome at Crowne Plaza.

Whether you're looking to soak up the Texas sun by the pool or explore downtown Dallas, Crowne Plaza Hotel Dallas Downtown offers the perfect base for your Texan adventure. With beach umbrellas available for your use and a 24-hour front desk to assist with any query, this hotel ensures a comfortable and memorable stay. So, pack your bags, book your room, and get ready for a fantastic stay in Dallas at Crowne Plaza Hotel.

Looking to tantalize your taste buds during your stay at Crowne Plaza Hotel Dallas Downtown? Look no further than Thrive Restaurant, right within the hotel premises. With a family-friendly ambiance and serving up delicious American cuisine, it's the perfect spot to grab a bite to eat after a day of exploring the vibrant city of Dallas. So, whether you're in the mood for a hearty breakfast to kickstart your day or a satisfying dinner to end it on the right note, Thrive Restaurant has you covered.

Don't forget to pack your swimsuit because Crowne Plaza Hotel boasts a fantastic outdoor swimming pool that's perfect for catching some rays. This rooftop pool is heated for your comfort and offers a shallow end, making it ideal for a refreshing dip or a leisurely swim. And with stunning views to enjoy while you relax poolside, you'll truly feel like you're on cloud nine. Just remember that access to the pool is for adults only, so you can unwind in a serene environment.

When it comes to making payments at Crowne Plaza Hotel Dallas Downtown, convenience is key. Cash is not accepted, but you can easily pay with American Express, Mastercard, Diners Club, Discover, or Visa. These accepted payment methods ensure a smooth check-in and seamless experience throughout your stay. So, you can focus on enjoying all the fantastic amenities and exploring everything that Dallas has to offer without the hassle of worrying about payment. Your Texan adventure awaits at Crowne Plaza Hotel!

Closest airports

Dallas Love Field

5.4mi

Dallas/Fort Worth International Airport

15.7mi

Fort Worth Meacham International Airport

32.6mi

Most popular amenities

Restaurant

Outdoor swimming pool

Business center

Free wifi

Fitness center

Hot tub

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

Balcony

Upper floors accessible by elevator

Free toiletries

Bathtub

Rooms

Queen Room with Two Queen Beds - Non-Smoking in Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Show 7 photos

Room - 2 Queen

2 Queen Size Beds

Flat-screen TV

Air conditioning

Tea/Coffee maker

Shower

+

More details

Indulge in comfort and space with our Queen Room featuring two Queen beds, perfect for 4 adults and 3 children. Enjoy a restful stay with the added convenience of air conditioning.

Deluxe Room in Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

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Deluxe, 2 Double

2 Double Beds

325 sqft

Private Bathroom

Bathtub

Coffee machine

Flat-screen TV

x4

+

x3

More details

Indulge in luxury in our spacious Deluxe Double Room, complete with two double beds and a private bathroom with a bathtub. Enjoy the comfort of air conditioning and free toiletries in this stylish 323 sqft retreat.

Executive Twin Room - Non-Smoking in Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Show 5 photos

Executive, 2 Twin

2 Twin Beds

Flat-screen TV

Air conditioning

Tea/Coffee maker

Shower

x4

+

x3

More details

Indulge in comfort with an Executive Twin Room for 3 adults and 2 children. Enjoy a relaxing stay with two twin beds and air conditioning.

Twin Room - Mobility Access in Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Show 4 photos

Room - 2 Twin, Accessible

2 Twin Beds

Flat-screen TV

Air conditioning

Tea/Coffee maker

Shower

x4

+

x3

More details

Experience ultimate comfort in our Mobility Access Twin Room, perfect for up to 3 adults and 2 children. Relax in our air-conditioned room with 2 twin beds.

Show 7 photos

Room - 1 Queen, City View

325 sqft

Outdoor swimming pool

Flat-screen TV

Tea/Coffee maker

+

More details

Guests will have a special experience as the double room features a rooftop pool. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

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Double, Double/2 Single

1 Double Bed

x4

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x3

More details

Standard includes either a double bed 131-150 width or 2 single beds 80-130 width.

Club King Room with Balcony in Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

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Club, King, Balcony

1 King Size Bed

325 sqft

Private Bathroom

Balcony

Bathtub

Coffee machine

+

More details

Show 8 photos

Premium, 2 Queen

2 Queen Size Beds

Free wifi

Flat-screen TV

Refrigerator

Tea/Coffee maker

x4

+

x3

More details

Show 7 photos

Premium, King/ Double, City View

1 King Size Bed

1 Double Bed

More details

Show 7 photos

Premium, King, Balcony

1 King Size Bed

Balcony

More details

Show 6 photos

Room - 2 Queen, Accessible

2 Double Beds

2 Queen Size Beds

Flat-screen TV

Tea/Coffee maker

x4

+

x3

More details

Show 6 photos

Premium, 2 Queen, City View

2 Queen Size Beds

More details

Guest reviews

6.4

1,272 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Gloria

8.2

October 2022

I was a little worried about staying at this hotel after seeing the reviews. we got there at 3:30 and they had about 5 people at front desk. They were all friendly and helpful getting our rooms with friends on same floor. Our room was nice and clean. We did see security around and did not see homeless people hanging around or in the parking garage.

The hotels parking garage does look a little scary but we did not have any problems. They have a club in the hotel and only 1 elevator that goes to parking and rooms so in the evening it did take a while to get to the room.

🇺🇸

Michael

8.2

June 2022

10 minute straight walk to the convention center. Room was clean, quiet and comfortable. They have usb plug ins. Have stayed here several times with no major issues.

No free breakfast or microwave in the rooms (which was I knew beforehand). The ice machine on our floor and at least one other was broken. The room is kinda dark even with the lamps on.

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Samuel

8.2

June 2022

Breakfast was great although we thought it was complimentary it ended up be a buffet style breakfast for $13.95 each person!!

I couldn’t find a Ice maker that worked

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Carol

9.1

April 2023

The location was great for our visit. Across street from WestEnd DART tram and busses. Was able to walk to the downtown area for restaurants but also used transit to get to museums, American airline arena, and Love Airport. The price for the room was a deal compared to surrounding hotels. The breakfast buffet was what one might expect for $15-coffees, pastries, eggs, cereals, fruits, hash browns, sausage, bacon, pancakes, waffles, etc. The bar was pricey for what we got in a solo cup. Front desk nice and helpful.

The area was a little scary to walk at night due to a heavy homeless presence asking for money or just yelling at us. We got stuck in the elevator, but when I called the front desk from my cell phone, they fixed it immediately. The bathroom was really small, with the shower and toilet being very crowded with not much room to turn around. The bedroom area was comfortable. I felt this property was not the normal level of what I've experienced at other Crowne Plaza hotels, but considering the price, we were happy with staying here..

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Amanda

8.2

December 2022

I love this location. We stay here for multiple concert venues in Dallas, TX. The hotel has convenient access to the highway to get back home. And they have King Balcony Rooms.

The parking garage is a mess if you drive a truck. We scrape the top of the truck every time. We stayed in room 1035. This is a king balcony room. There were 2 chairs on the balcony but no table. For some reason this room didn't have a refrigerator. It had the spot for it but no actual fridge. The alarm clock had the wrong time but we don't use it so didn't mess with it. TWICE during the night the radio turned on at max volume! I can see if it was set for an alarm but TWICE, hours apart? My boyfriend uses an insulin pump and between these alarm clock incidences somehow his insulin pump was set to not deliver insulin. If you have a pump, this is lots of button pushing to achieve this. When we were getting ready to leave the phone rang one time.

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Holly

8.2

September 2023

It was a comfortable quiet clean room, nice hotel. Fairly close to the arts district and the AT&T Performing Arts Center but a little far to walk.The downtown area has some beautiful fountains and places to go but has really become a dirty place with a huge homeless population. The city needs to do something about that. This area has some really classy places but the homeless druggies make it a rough neighborhood that doesn't feel safe.

Way too many homeless people everywhere in the area. I was very glad the hotel had security.

🇬🇧

Jane

8.2

April 2023

Room was clean, functional. Basic. Does what you need it too. Location good for JFK site. A male cleaner was really helpful - went out of his way to help me out with some bits, I was very grateful to him.

Check in staff a bit nonchalant. Toilet in room is stupidly low - why?? An average size person would struggle with that, so no good for a tall person. Very weird. Fixed shower head is also unfriendly for anyone over 5ft 8 - actually hurts to stoop under if you'd like anything above your sternum wet. Gives you a bad neck/back if you'd like to wash your hair. Downtown area is a dump - didn't realise how bad until we got there. Homeless people around all sides of the building, nooks smell like a toilet when you walk past. Constant police presence outside by the dart station, doesn't scream safe...

🇬🇧

Graham

10

October 2023

Great location with walkable access to the 6th floor kennedy museum and also jfk memorial A number of tours meet at the jfk memorial so that was great Right next to the city tramway and bus terminal and also the Dallas aquarium Also a short walk to pubs and bars Takes about 15 minutes to walk to the American Airlines centre Breakfast included was sufficient and included hot and cold breakfast options

No in room safe so we had to use a sage deposit box behind reception

🇺🇸

Mullins

9.1

July 2022

Very nice hotel. It has an air of sophistication and the staff are very accommodating. I felt as if I was the only guest. There is a nice rooftop pool. This is my second stay and I really enjoyed staying at this hotel.

I dont recall paying the $75 a day security deposit the first time I was here. It would have been nice to know about the $75 a day hold so my two days was a $ 150 deposit that takes 3 to 5 business days to get back. I paid online with booking.com for a hassle free check in. I definitely would not have booked that hotel if I had known that up front. But that did not deflect from the fact that it is a very nice hotel.

🇺🇸

Michael

8.2

June 2023

Hotel is a straight 10 minute walk to convention center. Beds and pillows were comfortable. Room had a mini fridge. We have stayed here several times for conventions.

Room was very noisy. Lots of traffic and drag racing sounds. Room doesn't come with a microwave. If you have a tall vehicle be sure to check parking garage clearance before using it is a rather low ceiling

Points of Interest Around Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Attractions

John F. Kennedy Memorial Plaza

0.2mi

Dealey Plaza

0.3mi

Pioneer Plaza

0.3mi

Sixth Floor Museum at Dealey Plaza

0.3mi

Dallas World Aquarium

0.3mi

Perot Museum of Nature and Science

0.5mi

Reunion Tower

0.5mi

Nasher Sculpture Center

0.5mi

Dallas Arts District

0.7mi

Dallas Zoo

2.6mi

George W. Bush Presidential Library and Museum

4.4mi

NorthPark Center

6.4mi

AT&T Stadium (Cowboys Stadium)

17.1mi

SEA LIFE® Aquarium Dallas

18.8mi

LEGOLAND® Discovery Center Dallas Fort Worth

19mi

Restaurants

Thrive Restaurant

Cuisines

  • American

Ambiances

  • Family Friendly

Pools

Location

  • Outdoor

Features

  • Heated
  • Rooftop
  • Shallow end
  • With view

Age restrictions

  • Adults only

Availability

  • Seasonal

Amenities of Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Restaurant

Outdoor swimming pool

Business center

Free wifi

Fitness center

Hot tub

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

Balcony

Upper floors accessible by elevator

Free toiletries

Bathtub

Stay rules - Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Is it possible to stay with my pet at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Yes, you can stay with your pet at the Crowne Plaza Hotel Dallas Downtown. Just keep in mind that there may be charges associated with having your pet with you.

Does Crowne Plaza Hotel Dallas Downtown, an IHG Hotel offer complimentary parking?

Yes, at Crowne Plaza Hotel Dallas Downtown, there is parking available on site for $18 per day.

What are the rates at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

At Crowne Plaza Hotel Dallas Downtown, an IHG Hotel, prices have a starting point of $91. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.

What types of rooms does Crowne Plaza Hotel Dallas Downtown, an IHG Hotel offer?

The Crowne Plaza Hotel Dallas Downtown offers a variety of rooms, including Double Rooms, Queen Rooms with Two Queen Beds, King Rooms, and Junior King Suites. Most rooms do not allow smoking and accommodate between 2 to 4 adults with a mix of bed configurations like double, queen, twin, and king sizes. Room sizes are 323 sqft on average.

What activities does Crowne Plaza Hotel Dallas Downtown, an IHG Hotel offer?

At Crowne Plaza Hotel Dallas Downtown, guests can savor American cuisine at the FamilyFriendly ambiance Thrive Restaurant. They can also relax by the seasonal rooftop pool, exclusively for adults with heated waters and scenic views. Additionally, guests can take advantage of amenities like the hot tub, fitness center, and beach umbrellas for leisurely activities. The hotel's 24-hour front desk ensures assistance round the clock, providing a seamless experience for visitors. With a variety of options like lounging by the pool, enjoying delicious meals, or unwinding in the hot tub, guests have plenty of ways to make the most of their stay at the hotel.

Can guests use a pool at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

The Crowne Plaza Hotel Dallas Downtown has one pool available. It is an outdoor pool located on the rooftop, with seasonal availability and age restrictions for adults only. The pool features heating, a shallow end, and offers a view.

Does Crowne Plaza Hotel Dallas Downtown, an IHG Hotel feature its own restaurants?

Yes, Crowne Plaza Hotel Dallas Downtown has a restaurant called Thrive Restaurant on-site. The restaurant offers American cuisine in a family-friendly ambiance.

Are both cash and credit cards valid payment options at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

No, cash is not a valid payment option at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel. Accepted payment methods include American Express, Mastercard, Diners Club, Discover, and Visa.