Closeness to Arches National Park and downtown Moab. Breakfast was included. Separate seating area in the room so you don't have to watch TV in bed. Good water pressure and hot water. Pool area was nice.

Getting out of the parking lot was challenging due to all of the traffic. Service at the bar was slow & seemed disorganized . The main host at the front desk had to keep running back and forth to help the waitress at the bar. Some of the staff at breakfast could not communicate in English. Pool area could use more lounge chairs. The plastic chairs are uncomfortable.

The ubication of this hotel is really good, because is close to all place we want to visit.

The first morning we were having breakfast at the hotel, we were embarrassed because of the staff, they do a good job cooking and cleaning, the only bad thing is that they do it with headphones on and therefore they don't have that sense that when they speak they shout. Well, my son has Autism and he was holding his toasted bread with his mom, he couldn't use the tongs since he became too big, because instead of the person who was there telling him that it was better to use the tongs, he just did it. I yelled at him, yes, yes I yelled at him: "Don't touch the bread, throw it away" and my son didn't understand it was his bread that he was touching. All the people saw the man because he shouted and also my son because he stayed silent and they were all doing the same thing.

The hotel was welcoming and the beds were comfortable. The pool area was nice, just much smaller than pictured…Lot’s of families with small kids and lot’s of dog places. Since my son has asthma I need to read the small print better before I book at the Best Western….

This is NOT a Hyatt Resort (priced like one) but with no room service, no spa services, no movies to rent just boring local channels, small pool area that closed at 10pm, cheap shower head with no pressure, no sound proofing from the cars outside to room to room noise, at breakfast my eggs had a hair on them and the restaurant is a small bar 21 and over closes at 10pm. It’s a place to sleep, bed’s we’re comfortable and next Jeep run to Moab my son (17) and I will stay closer in town in a resort that doesn’t shut down at 10pm and offers more of the amenities we were expecting.

Clean, good size rooms. Nice jacuzzi. One breakfast was great with beans and roasted veggies , the rest of the days was also good, but more normal- scrambled eggs, hard boiled eggs, breakfast meat, waffles or French toast. High quality yogurt, fruit, hot and cold cereals. Juice, coffee, tea.

Lines for breakfast before 9 AM are long. One day oatmeal was completely undercooked.

Absolutely loved this place for price/quality! Room was spacious and clean, swimming pool was great - lovely seating area and outdoor space in general. Breakfast was good, staff very friendly. Free laundry on site, which is great when travelling through a red sand area! 10 mins drive from Arches National Park and close to restaurants and stuff in Moab.

Nothing I can think of, really had a great stay here.

The property is beautiful, clean, and just felt very high end for a Hyatt Place. I’ve stayed in several of these same hotels in other areas that look/feel nothing like this. This place is fantastic! The rooms, pool, hot tub, splash pad and grounds are extremely well kept! We stayed in a casita (family of 5) and I don’t know if I’d ever want to stay anywhere else in Moab, but here, again! 🙂 I highly, highly, recommend the casitas, if it’s in your budget.

There wasn’t a single thing we didn’t like! No complaints whatsoever! Just a great place to stay! Everything was PERFECT! Couldn’t have been better. The staff and facilities are great! Even had free laundry machines for guests to use anytime. There wasn’t a single thing we didn’t like.

Very nice and well appointed hotel in a convenient location just outside of town. Breakfast was good and staff were very helpful. The pool enjoys a great view of the sunset and was popular amongst almost everyone staying there. We found the hotel to be an excellent base for our excursions around Moab

The bed/pillows weren't particularly comfortable for me, though my partner didn't have quite the same concerns. In either case I think they could use an upgrade. Some of the fitness machines (treadmill) were not operational

My bedroom super clean, food very good, my bed my pillow I’m very special when comes to clean but this place was super clean , staff in this place are that best ❤️Good hard working people is what makes this place Run perfectly ,

Swimming pool was to small wi didn’t have that space to swim to crowded no space I wanted to swim after my hikes but was no space there - my kids not happy 😨

Great hotel with great staff. The hotel was immaculately clean, and the location was on the right side of town for Arches NP and Canyonlands NP (Island in the sky) as well as scenic drives to Corona Arch and Fisher Towers. Good breakfast with a varied menu each day; and drinking water in the lobby flavoured differently every day ( with strawberries, lemons, or cucumber) was a lovely touch. I would stay here again in a heartbeat!

A microwave in the room would have been a great addition. However, a microwave was available near reception and was available 24/7.

Location was great. Amenities were great. Breakfast was good. It was clean. Front desk girl was professional, friendly and helpful. We had a fabulous stay :)

The WiFi and tv sucked. WiFi was weak and slow. The cable was TERRIBLE. The TV and connection were awful. Couldn’t hardly watch it…in and out and glitchy, could be seizure inducing