Everyyywas good. Breakfast was adequate for gluten free choices.

I think that your pet fee of $75 for one night and no refundable amount is too expensive. Not a problem if we were staying multiple nights but there should be a single night rate or refundable amount if no damage is detected. Not practical for overnight travelers with pets.

Great staff for breakfast! Super clean and buffet choices ample. The location is easy on and off. The hotel was sold out but still well maintained. I would stay again.

The walls between rooms are not insulated for sound. We could hear EVERYTHING being said and happening next door. Maybe they should not place bedhead boards on same wall. It is luck of draw because first night the room next door was quiet. The second night they were up until 4am. That is not fault of hotel staff but a flaw in hotel design.

Bruce was amazing! He kept me company as I did laundry in the middle of the night helping to plan our trip in the area. He even printed maps for me well into the morning hours!

Breakfast was very disappointing. Loved the staff but the eggs tasted like dehydrated eggs that weren't fully rehydrated. Very chewy and grainy. Sausage was equally gross. Miss the hardboiled eggs. Staff was amazing, coffee delicious as usual but Breakfast was icky even for buffet standards. Not what I would expect normally from this hotel.

I needed to adjust my reservation and I got the run around from booking.com and the hotel. I ended up paying for two nights instead of the one that I needed. I don't fault the staff or the property. But I didn't appreciate getting the run around, I also attempted to adjust the reservation well in advance of the deadline.

Stated in queen suite and the room was great - nice kitchen and beds very comfy. Breakfast was ok but limited veggie options for the hot food.

The door to the bedroom was very loud Rm 430 and very easy to disturb other people in the room

Easy to find. Shopping was close. We only went to Orem to find my husband a new suit. We found one.

The motel charges 25.oo extra for incidentals. I thought it would be canceled but after 5 days it is still on the credit card. Hopefully it will be taken off.

The breakfast was excellent and had a variety of foods available. I also enjoyed the hot tub and pool.

The size of the room could have been a bit bigger and the sliding bathroom door was not my favorite as it didn’t feel as private as a closing door but I’m sure that was to accommodate the small size of the room.

The hotel is super easy to get too. Front desk staff is welcoming and efficient. The room was crazy clean... smelled absolutely amazing in the entire hotel. THE BED THOUGH.... SOOOOOOOO comfortable. I personally need more pillows but I always bring one with me so I have literally no complaints at all. They even have a nice sized convienent area and you can charge it all to your room making it so easy! We'll stay there again. My husband is a trucker and his port is Salt Lake so Im sure we will be in Provo quite often.

Nothing.. Seriously. I have stayed at really junky hotels and this one is no where near those. Its clean and comfortable...I dont dislike anything

It felt safe. Traveling with a dog and needing to take her out late at night I never didn’t feel safe.

I didn’t see an area specific for my pet to use the restroom.

Near to the university and lots of eateries

A little near the highway and might hear the highway noise