This is a nice hotel, garden and fountain out back, location is perfect for Provo. Very nice amenities, WiFi excellent. Does NOT have the feeling of an economical hotel, feels much nicer than a 2 star hotel. Really nice stay!!!!

Not alot, it is just starting to show signs of wear, they will need to renovate in a few years but right now everything is just very well maintained

Everything about this facility not only met my expectations but exceeded. We came into Provo late without any accomodations other than a reserved room. With treatments for cancer the next day we kept our Fingers crossed that there would be no problems after arrival. SUCCESS!! The employees were so nice. Our room was clean and cozy. The pool refreshed and entertained the whole family. Last definitely not least, was the breakfast tho~ it was Seriously Phenomenal.. thank you so very much for the best motel experience I've had in the last 3 years.

Everything was AMAZING

Great location near BYU. Room clean and comfortable. Breakfast good each day. Staff very helpful. Pool and hot tub were clean and enjoyable.

Check in was a zoo. It was graduation weekend and everyone coming at same time. Could have started checking in individuals earlier even if rooms were not ready, just to ease the congestion at 2pm. But instead, they made us all wait until 2pm regardless. I've travelled a lot and not had this experience before--even if arriving early, staff have allowed us to complete check-in and come back later for keys when rooms were ready.

It had potential and the location was good, but the execution was poor.

It missed on a number of things. Bathroom toilet seat half off, loud fan and bathroom door would not close. Breakfast oatmeal not cooked and not hot. Bad selection of bagels. Coffee machine made poor coffee. Excited about the coffee machine when we saw it, we love them in Europe. But this one produced poor drinks and we tried several. They added 50 dollar deposit just because when we checked in. I did get the $50 back, several days later on my credit card, but that meant I needed to keep looking it up. I was very unhappy about this charge. We travel a lot and I never recall a charge like this.

I liked the breakfast, the ice water available in the reception area, helpful staff, good parking area, desk area, small fridge in room.

The small couch was nice to have in the room, but the cushion was not comfortable to sit on. It was kind of lumpy. The fan in the bathroom was loud and irritating to have on.. The room had good placement of lights, but the light at the desk and by the full length mirror were to dim to see well.

Clean comfortable room with a great staff. Ended up being a nice break for us to recharge during our two-week trip. we stayed there one night but it was great

Breakfast staff should have been able to adapt and provide eggs without cheese for my wife in the morning. The person we spoke to didn't speak any English at all and didn't seem to really understand. Offered the only alternative as to boiled eggs that were sketchy at best.

The staff at the desk was polite, cheerful, and helpful. which made check-in very pleasant. The room was clean, well decorated, and a nice size, the beds were comfortable, the airconditioning worked, and breakfast offerings, although not extensive, included 'hot' items.

I am a hot sleeper, so would rather have a sheet and a bedspread, than a duvet with covers, so I can move the bedspread to the side and use just the sheet.

So clean and comfortable! Nicely decorated and modern. The breakfast was the best I've had from any hotel I've stayed at, and I've traveled a lot. If you're staying in Provo, I highly recommend this property!!

I guess the only thing is the tub was a little old and could be replaced but overall, a great room and amenities for the price. The pool was also not in service.

The Breakfast was top notch! Many hot and cold food choices. Great coffee. The eating area was appealing, open and modern, and inviting and comfortable. The hotel was easy to find and conveniently located. The room was very clean with a most comfortable king size bed. The gym, spa and pool were wonderful.

Our room was located close to a main road which was a little noisy from stop and go traffic.

This hotel is in an excellent location near conference centers, the university, and with magnificent views of the mountain range. We were able to enjoy fall colors in the parking lot as well as in the views. The actual facilities exceeded my expectations, pool, exercise area, lounge areas, outside patios, breakfast area, etc. The staff were very attentive and amiable.

The property desperately needed a deep clean on carpets and upholstery. When I addressed the subject with the staff, they apologized and said they were understaffed and working to pay attention to that. Hopefully, the upper management is informed and has the carpets and upholstery cleaned soon.