Afternoon clerk after 3pm on Saturday, Nov. 11th, was WONDERFUL. Helped get me checked in, accommodated parking, changed a light bulb in the room, etc. He could not have been more nice and helpful. HOWEVER, SEE BELOW ABOUT MIDDAY CLERK.

I tried to stop by midday on Saturday, Nov. 11th, not to check in early, but to leave my car when entering town and taking the VT tour. I waited at the desk. No one came for 30 minutes so I left and called twice, leaving messages. Came back two hours later. No one came in the 20 minutes I remained at the desk. Left another voicemail after that time. Still no call back. Clerk's keys were on the counter but no response at all from the clerk midday. The VERY helpful clerk AFTER 3pm said when he arrived on his shift all 3 voicemails were still on the machine and then he helped me tremendously. Midday staff response was VERY lacking. They were absolutely not staffing the front desk and not responding to any calls.

The room was very clean, bed was super comfortable and the location was perfect. The Inn is in downtown Blacksburg and there is just a short walk to shops and restaurants.

There is a coffee station on the main floor and it was well stocked. My only complaint would be that the staff may need to check on water pitchers more often to ensure that guests don't have to find a place to fill them.

The Inn provided a lovely atmosphere with very friendly, helpful staff and convenient location to everything including direct access to parking lot behind building for those traveling with car which is important particularly in an area without a lot of parking.

The Inn seems a little behind on maintenance, multiple light bulbs were out in the room, a towel rod was off alignment and didn't really work, all minor items that didn't hinder our stay too much, but still probably should be addressed.

Great location, friendly staff. Suite style room would be nice with more people.

Very few and dim lights on light switches. Plenty of lamps, but a pain to come home to a dark room. Suite style room is no larger than a standard hotel room, but moves the bathroom to the middle of the space. Sitting room dark with no windows, so spent all my time in the bedroom area. The bedroom area is just a bit larger than the bed. No view (side of another building), but I would have had the shades closed anyway. Minimal public facilities (no gym, etc) but not a problem with how much walking I always do in Blacksburg.

very convenient location just a few minutes walk to Virginia Tech campus. on site sheltered parking. many restaurants close by. very comfortable bed, beautiful bed linens. all rooms like mini suites with sitting room and bed room. best value dollar for dollar in town by far. spotlessly clean.

i liked everything and have no negative comment. I will say that even though they offer coffee in the lobby and in the room one possible improvement might be to offer breakfast. but, since there is a coffee maker in the room and a refrigerator and a microwave and since Our Daily Bread bakery and a big Kroger are nearby it is possible to have everything you might want for breakfast in your room ready when you are.

Great Location, Spacious Rooms, Quality Toilet Paper, Easy Room Temperature Controls, Free Parking

Just observations that did not negatively impact my stay but others might want to know: Walls seem a bit thin regarding sound (I realize this is out of management's control), Another guest was looking for help with parking in the evening and the front desk was not staffed, Cable/TV didn't seem to have upgraded signal service.

Very clean, loved the location, the staff were very friendly. My only kinda of complaint would be who ever cleaned my room midweek was a smoker and I could smell it even at 7:30 pm when I got back.

Their only ice machine was broken.

Easy walk to upper quad or squires/library area of campus. Clean room! Extra star for a nice large soft towel. Big shower with good water pressure. Room layout offers privacy for parent/teen shared occupancy. Staff is friendly and helpful.

Living area is kind of cramped and no table for eating. We used the end table for this and as a coffee table. Hide a bed was, well, a hide a bed. The wet bar is nice for an extra sink, but the fridge is small with no freezer compartment and is in a cabinet so it’s hard to get to. Main Street traffic can be loud.

Close walking proximity to Virginia Tech campus and onsite parking.

The very inflated price for parents weekend. I understand the hotels in the area would like to cash in on these weekends throughout the year but triple or more the price, not so kind. The toiletries can be improved to a brand name of some sort.

The staff was fantasic - proactively engaging, warm, and helpful! The room had plenty of space. The shared balcony and common areas were beautiful and convenient. Couldn't have asked for a better location, especially since there is on-propety parking.

The rooms were very dated in style (though clean) and dark (the lighting was lacking and odd). There were details that seemed to be unnecessarily neglected (Examples: old, weak shower head that needed servicing or replacing, chipped paint, old decor, etc). I would not stay here in the future for full price unless it was renovated (or discounted).