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+1-833-728-2041754 reviews
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$15412042 West Broad Street, Henrico, 23233, Virginia, United States
Reservations:
+1-833-728-2041754 reviews
1/30
Restaurant
Indoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Welcome to the Hilton Richmond Hotel & Spa Short Pump, your serene oasis in the heart of Richmond, Virginia! Nestled just 11.8mi from the bustling city center, this delightful 4-star retreat beckons travelers with style and charm, making it the perfect base for your adventures. With prices starting at just $154, you can indulge in luxurious comfort without breaking the bank!
This splendid hotel is graced with an array of featured amenities designed to pamper and please! Dive into the refreshing indoor swimming pool or re-energize at the fitness center that’s free for your use. Got work on your mind? The business center ensures you stay connected while enjoying complimentary Wi-Fi. When it's time to unwind, explore the exquisite on-site restaurant or relax in the spa (for an extra charge) before heading up to your non-smoking room adorned with free toiletries, air conditioning, and a sun deck for your enjoyment.
With 754 glowing reviews to boot, guests rave about the wonderful service and cozy atmosphere of Hilton Richmond! Whether you're here for a family getaway, a romantic escape, or a business trip, the hotel caters to all your needs with a 24-hour front desk, kids' meals, and wheelchair accessibility to make everyone feel at home. Plan your stay today at 12042 West Broad Street and let your Richmond adventure begin!
At the Hilton Richmond Hotel & Spa Short Pump, culinary delights await you at two extraordinary on-site restaurants! Start your day with the tempting flavors of the Aroma Café, where delectable American breakfasts kick off your adventures in style. Later, prepare for an unforgettable dining experience at Shula's Steakhouse, renowned for its expertly crafted steaks and vibrant atmosphere. Whether you're celebrating a special occasion or simply treating yourself after a long day, the hotel’s dining options serve up satisfying meals that cater to every craving!
After dining, why not indulge in a little pampering? The tranquil spa (with an extra charge) has a flawless reputation among guests and offers a full range of restorative treatments designed to help you unwind and rejuvenate. And if relaxation by the pool is more your style, take a dip in the inviting indoor pool, perfect for a refreshing swim after a day of exploration. With options to suit everyone’s preferences, there’s never a dull moment at the Hilton Richmond!
As your day winds down, retreat back to your cozy non-smoking room — the perfect sanctuary to recharge for tomorrow's adventures. From spacious Executive Suites to comfortable Classic King Rooms, every accommodation is designed with your comfort in mind. Enjoy modern amenities like free Wi-Fi and complimentary toiletries, making it easy to settle in and feel right at home. With unparalleled service, aesthetic appeal, and delightful experiences at every turn, Hilton Richmond Hotel & Spa Short Pump is where memorable stays and exhilarating trips begin!
Closest airports
Richmond International Airport
20miCharlottesville-Albemarle Airport
55.9miRestaurant
Indoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Air conditioning
Bar
Sun deck
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Kids' meals
Free toiletries
Show 5 photos
Executive, 2 Queen, Accessible, Executive Lounge Access
2 Queen Size Beds
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This hearing accessible executive level room features two queen beds. The room also has a visual alarm, and notification devices for the doorbell or door knock and incoming telephone calls. Before retiring to your guestroom, relax in our Executive Concierge Lounge where you will find snacks and beverages. This room features two Hilton Suite Dreams queen beds prepared with the Hilton Serenity Collection, our luxurious custom designed bedding. High-speed internet access is standard in all guest rooms, providing a quick, easy connection to the online world. Enjoy your favorite television show on your 42" LCD television or unwind to your personal selection of songs on our specially designed MP3 alarm clock radio, which allows guests to connect their own portable music player. Each guestroom offers a coffee maker, work desk, ergonomic desk chair, iron/ironing board, hairdryer. Any corresponding photo may not reflect the specific accessible room type or room feature.
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Executive Floor, King
1 King Size Bed
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Executive benefits, 42-inch TV, seating area, desk with ergonomic chair, WiFi. Choose this king room and make use of the Executive Concierge Lounge, featuring a selection of snacks and beverages. Relax in the armchair, complete with ottoman, and enjoy on-demand movies on the 42-inch TV. Utilize the ergonomic desk chair and catch up with work at the desk. Surf the web with WiFi. Special touches include complimentary remote printing services.
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Executive Floor, 2 Queen
2 Queen Size Beds
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Executive benefits, 42-inch TV, seating area, desk with ergonomic chair, WiFi. Choose this double queen room and make use of the Executive Concierge Lounge, featuring a selection of snacks and beverages. Relax in the armchair, complete with ottoman. the 42-inch TV. Utilize the ergonomic desk chair and catch up with work at the desk. Surf the web with WiFi. Special touches include complimentary remote printing services.
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Executive, King, Accessible, Executive Lounge Access
1 King Size Bed
+
More details
Any corresponding photo may not reflect the specific accessible room type or room feature. This mobility and hearing accessible executive level room features one king bed, and an accessible tub. The room also has a visual alarm, and notification devices for the doorbell or door knock and incoming telephone calls. Before retiring to your room, relax in our Executive Concierge Lounge where you will find snacks and beverages. Our refined King Rooms feature a Hilton Suite Dreams king bed prepared with the Hilton Serenity Collection, our luxurious custom designed bedding. High-speed internet access is standard in all guest rooms, providing a quick, easy connection to the online world. Enjoy your favorite television show on your 42" LCD TV or unwind to your personal selection of songs on our specially designed MP3 alarm clock radio, which allows guests to connect their own portable music player. Each guestroom offers a coffee maker, work desk, ergonomic desk chair, iron/ironing board.
Superior, Accessible
1 King Size Bed
x4
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x3
More details
This hearing accessible standard room features one king bed. The room also has a visual alarm, and notification devices for the doorbell or door knock and incoming telephone calls. Our refined King Rooms feature a Hilton Suite Dreams king bed prepared with the Hilton Serenity Collection, our luxurious custom designed bedding. You will notice the details including custom crown molding throughout the room and foyer tile providing an experience unlike other hotels. High-speed internet access is standard in all guest rooms, providing a quick, easy connection to the online world. Enjoy your favorite television show on your 42" LCD television or unwind to your personal selection of songs on our specially designed ipod,iphone docking alarm clock radio, which allows guests to connect their own portable music player. Each guestroom offers a coffee maker, work desk, and ergonomic desk chair. Any corresponding photo may not reflect the specific accessible room type or room feature.
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King Room
1 King Size Bed
Kitchen
Free wifi
Microwave
Flat-screen TV
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Junior Suite
1 King Size Bed
1 Sofa Bed
Refrigerator
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Room - 2 Queen
2 Queen Size Beds
Wifi
Room service
Air conditioning
Refrigerator
x4
+
x3
More details
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Executive Suite, 1 Bedroom
1 King Size Bed
Wifi
Air conditioning
+
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Parlor Suite
1 King Size Bed
1 Sofa Bed
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More details
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Queen Room
2 Queen Size Beds
300 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
x4
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x3
More details
Show 2 photos
Superior, King
1 King Size Bed
325 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
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More details
8.6
754 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Vandelia
10
January 2023
Really enjoyed the staffing, location, meeting with family and friends. Mr. Gabriel, an exceptional staff member as well as many of the others. Very good staff.
The omlette was oily. The rate is about $30 higher nightly than what is commensurate. Mounted wall ice and water heated fireplace for cool weather 🌡️ will be nice in the Lobby sitting areas. It's very cool down there. Even with C-19 please offer daily room housekeeping services (e.g. bed makeup, trash, towel refresh) especially for the quality and price.
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Anonymous
10
January 2023
The Location, the facilities, the customer service was great!
It’s not the facility I have an issue with, but more so booking.com’s virtual credit card processor. There has been an issue with processing payments at participating properties, which isn’t the property’s fault but more so booking’s. I hope they correct the error because I will start booking on property websites directly should this continue to be an issue. Hilton staff was very gracious and apologized for the inconvenience
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Vicki
10
May 2023
This hotel is in a great location. It's near the mall, funny bone, movie theater, bowling alley, restaurants and stores. This hotel is very clean. Beds were very comfortable. They have Shulas steak house inside which serves breakfast, lunch and dinner. It also has a bar. In addition theres a pool and spa there. Its perfect one of the best I've been to.
Everything was perfect!
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Elin
8.2
September 2023
Comfortable bed! The room was nice and clean. Friendly staff. I had a really great massage by Parker Loesch!
There are no robes and no changing rooms with showers by the pool. This means that after you use the pool you have to get changed in the bathroom and then go up to your room and take a shower. For a spa hotel this was disappointing.
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John
9.1
January 2023
nice area with lots of options for eating and shopping. easy drive to the city.
my only issue with the stay was the bed. seemed worn out and was not the most comfy bed. Panera could have stayed open longer. Was disappointed I could not get a Panera coffee around noon or shortly after.
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Lynette
8.2
May 2023
we loved everything about the property as far as location cleanliness staff
The pillows were the most horrific we have had lately. when you lay on them they flatten out. when you double them up they are flat and hard as a rock. fought with these both nights as we were told those were all they had. looked good but terrible to sleep on
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Betty
9.1
October 2022
Breakfast was good, both from the buffet and a la cart
I think this place is WAY over priced. It's a good hotel and it's in or adjacent to a very large suburban mall center which is convenient if you want to be there. But the room and amenities did not hit the level of luxury for $250 a night. It is a long drive from the city center and yet charges the same amount as those hotels.
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Kristin
10
April 2022
Fantastic stay at the Hilton Short Pump. We loved the room for the size, cleanliness, and comfort. Our room was quiet. The staff were also outstanding, especially Ms. Asia! My daughter liked the pool and the keys on the app! Walking distance to restaurants and 20 min drive to downtown Richmond. Lots of shopping nearby!
Breakfast Buffett was only offered Saturday and Sunday, but nice breakfast menu was offered for Monday morning. We didn’t happen to catch the Starbucks open for the two days we were there.
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Maria
8.2
July 2021
The 2 ladies in the front desk the day I left help me book a taxi last minute, since I couldn’t find an uber, they were super kind. The price wasn’t bad considering the hotel was beautiful and breakfast was included.
I wish the spa was open
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Katherine
8.2
April 2022
Meticulously clean with large rooms, comfortable beds, ample parking, and welcoming staff.
Be aware that this is an older hotel and starting to show its age. The shower made a loud noise of unclear origin and there are very few outlets. For us, the large room, comfortable beds, friendly staff, and meticulous cleaning made up for the facility being a little worn. But it wasn't what I expected for a "four star" hotel.
Attractions
Carytown
10.9miKings Dominion
16.1miAttractions
Carytown
10.9miKings Dominion
16.1miAirports
Richmond International Airport
20miCharlottesville-Albemarle Airport
55.9miAroma Cafe
Cuisines
Shula's Steakhouse
Cuisines
Location
Availability
Restaurant
Indoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Air conditioning
Bar
Sun deck
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Kids' meals
Free toiletries
Accessibility
Hearing accessible
Wheelchair accessible
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kids' meals
Restaurant
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
General
Air conditioning
Carpeted
Elevator
Facilities for disabled guests
Hair/Beauty salon
Heating
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Outdoor furniture
Sun deck
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Safety & security
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service/Alarm clock
Spa
Back massage
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Indoor swimming pool
Makeup services
Manicure
Massage
Neck massage
Pedicure
Spa
Spa facilities
Spa lounge/Relaxation area
From 15:00
Until 23:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Mastercard,
Discover,
Diners Club,
Visa,
American Express
This property does not accept cash.
When are the check-in and check-out times for Hilton Richmond Hotel & Spa Short Pump?
Hilton Richmond Hotel & Spa Short Pump accommodates check-ins starting from 03:00 PM and ending at 11:00 PM. The rooms should be vacated by 12:00 PM.
Does Hilton Richmond Hotel & Spa Short Pump provide free parking options?
Yes, there is ample parking available at the Hilton Richmond Hotel & Spa Short Pump. The best part is, the parking is absolutely free of charge. You will have no trouble finding a parking spot as the hotel offers a private on-site parking area. You won't even need to make a parking reservation before your arrival.
What's the nightly rate at Hilton Richmond Hotel & Spa Short Pump?
Hilton Richmond Hotel & Spa Short Pump has rates that begin from $154. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
What types of rooms does Hilton Richmond Hotel & Spa Short Pump offer?
The Hilton Richmond Hotel & Spa Short Pump offers a variety of rooms including Queen Rooms, Superior King Rooms, and King Rooms. The rooms have different sizes ranging from 269 sqft to 323 sqft. Smoking is not allowed in any of the rooms. The rooms can accommodate either 3 adults and 2 children or 4 adults and 3 children. The bed sizes vary with options such as Queen size beds, King size beds, and some rooms also have a sofa bed. The hotel also offers rooms with disability access.
What activities does Hilton Richmond Hotel & Spa Short Pump offer?
Guests staying at the Hilton Richmond Hotel & Spa Short Pump can enjoy a variety of leisure amenities. The hotel features an indoor swimming pool where guests can relax and take a swim. Additionally, guests can indulge in a range of spa services, including full-body massages, facials, and manicures. The hotel also has a fitness center for guests who want to stay active during their stay.
When it comes to dining options, guests can choose from two on-site restaurants. Aroma Cafe offers American cuisine, while Shula's Steakhouse offers American and steakhouse dishes.
For those looking to relax outdoors, the hotel has a sun deck where guests can soak up the sun and enjoy the beautiful weather.
Overall, guests have plenty of options to keep themselves entertained and pampered during their time at the Hilton Richmond Hotel & Spa Short Pump.
Does Hilton Richmond Hotel & Spa Short Pump feature a pool area?
The hotel has an indoor pool available all season.
Are there restaurants located within Hilton Richmond Hotel & Spa Short Pump?
Yes, this hotel does have restaurants on site. The restaurants available are Aroma Cafe, which serves American cuisine, and Shula's Steakhouse, which serves American and Steakhouse cuisine.
Are both cash and credit cards valid payment options at Hilton Richmond Hotel & Spa Short Pump?
No, cash is not a valid payment option at Hilton Richmond Hotel & Spa Short Pump. Accepted payment methods include American Express, Mastercard, Visa, Diners Club, and Discover.
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