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8.3

462 reviews

Hyatt House Richmond - Short Pump

Hyatt House Richmond - Short Pump

11800 West Broad Street, Suite 1098, Henrico, 23233, Virginia, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Business center

Free Private Parking

Free wifi

Fitness center

Air conditioning

Bar

Parking On Site

24-hour front desk

Hyatt House Richmond - Short Pump

Welcome to the Hyatt House Richmond - Short Pump, where comfort and convenience team up to create your perfect getaway! Nestled at 11800 West Broad Street, Suite 1098 in Richmond, Virginia, this charming 3-star hotel is just 11.2mi from the city center, making it an ideal spot for both leisure and business travelers. With rates starting from just $127, you can indulge in a delightful retreat without breaking the bank.

Step into a world of both relaxation and excitement! Each tastefully designed room comes complete with air conditioning, free Wi-Fi, and a kitchen equipped with everything you need for a cozy stay. Wake up to a complimentary breakfast that will kickstart your adventures. And for those who like to stay active, the fitness center is there to keep your energy up while you bask in the warm Virginia sun. Plus, with free parking on-site, you’re just a hop, skip, and jump away from your next Richmond escapade!

With 462 reviews singing the praises of this delightful hotel, it’s clear that guests love the Hyatt House experience! The hotel goes above and beyond to ensure you have everything you need at your fingertips, from a 24-hour front desk to the convenience of a private parking area. Whether you’re in town for a business meeting or exploring the incredible local sights, this hotel offers the perfect home base for your adventures in Richmond.

At the Hyatt House Richmond - Short Pump, the fun doesn’t stop with comfort and convenience! Get ready to dive into a range of activities that will make your stay as exciting as it is restful. Start your day with the complimentary breakfast, where the aroma of freshly brewed coffee mingles with the tempting scents of waffles and pastries. Afterward, stretch your legs in the outdoor pool, where you can make a splash and soak in the Virginia sunshine. For those who prefer indoor fun, gather with friends for a game night in the cozy lounge area, where laughter is always in the air!

If you're traveling with family or friends, you’ll definitely appreciate the fantastic room options available here. From spacious Studios with King beds and sofa beds to comfortable Queen rooms perfect for your group, there’s a fit for every adventurer. The 1 Bedroom King Suite even offers extra space so you can spread out while enjoying a cozy night in. The thoughtfully designed accommodations make it easy to unwind after a day of exploration, allowing you to kick back, binge-watch your favorite shows, or whip up a late-night snack in your kitchen area.

And let’s not forget the unbeatable hospitality that the Hyatt House is known for! With a friendly team at the 24-hour front desk ready to assist with local recommendations or time-saving tips, you’ll feel like a valued guest throughout your stay. Whether you're looking to explore Richmond's rich history, indulge in its culinary delights, or just take a leisurely stroll around the beautiful Short Pump area, the Hyatt House provides the perfect launchpad for all your adventures. So pack your bags, bring your travel spirit, and get ready for an unforgettable experience in the heart of Virginia!

Closest airports

Richmond International Airport

19.4mi

Charlottesville-Albemarle Airport

56.4mi

Most popular amenities

Business center

Free Private Parking

Free wifi

Fitness center

Air conditioning

Bar

Parking On Site

24-hour front desk

Kitchen

Non-smoking rooms

Kitchenware

Elevator

Free toiletries

Bathtub

Rooms

Show 6 photos

Executive Corner Suite

1 King Size Bed

280 sqft

x8

+

x5

More details

Executive Corner Suite is 280 square feet and includes a king-size bed 150-183 width.

Show 7 photos

Suite, Accessible, 1 Bedroom

1 King Size Bed

1 Sofa Bed

x8

+

x5

More details

ADA 1 Bedroom King Tub; Hot Breakfast:Free Wireless:Flat Panel Tv; 1 Bedroom Suite:1 King 1 Sofabed:Non Smoking

King Studio with Sofa Bed in Hyatt House Richmond - Short Pump

Show 5 photos

Studio, King, Sofa Bed

1 King Size Bed

1 Sofa Bed

420 sqft

Kitchen

Private Bathroom

Kitchenware

Microwave

x5

+

x3

More details

Experience the comfort and space of our King Studio with Sofa Bed, a stylish and modern room perfect for families or groups of up to 7 people. With amenities including a kitchen, private bathroom, and flat-screen TV, this 420 sqft room provides everything you need for a relaxing and enjoyable stay. No smoking allowed.

Queen Room with Two Queen Beds in Hyatt House Richmond - Short Pump

Show 4 photos

Room - 2 Queen

2 Queen Size Beds

400 sqft

Private Bathroom

Kitchenware

Microwave

Flat-screen TV

+

More details

This queen room comes with two queen beds, a microwave and a small refrigerator. Complimentary wired and wireless internet is also provided.

Show 4 photos

Room - 2 Queen, Accessible

2 Queen Size Beds

Microwave

Flat-screen TV

Refrigerator

Tea/Coffee maker

x4

+

x3

More details

This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

One-Bedroom King Suite in Hyatt House Richmond - Short Pump

Show 7 photos

Suite, 1 Bedroom

1 Sofa Bed

1 King Size Bed

525 sqft

Kitchen

Private Bathroom

Kitchenware

Microwave

x8

+

x5

More details

Suite King Bed One Bedroom

Show 4 photos

Corner Suite

1 King Size Bed

+

More details

1 King Bed

King Studio with Accessible Tub - Disability Access in Hyatt House Richmond - Short Pump

Show 4 photos

Studio, Accessible

1 Sofa Bed

1 King Size Bed

420 sqft

Kitchen

Private Bathroom

Bathtub

Kitchenware

x5

+

x3

More details

Studio Accessible King Size Bed

Show 4 photos

King Room

1 King Size Bed

540 sqft

+

More details

One Bedroom King is 538 square feet and includes a king-size bed 150-183 width.

Show 3 photos

Queen Room

1 Queen Size Bed

x4

+

x3

More details

2 Queen Beds

Studio, King

1 King Size Bed

x5

+

x3

More details

Studio King Size Bed

Studio Deluxe, King

1 King Size Bed

x5

+

x3

More details

Studio Deluxe King Bed

Guest reviews

8.3

462 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇳🇴

Håkon

8.2

November 2022

The hotel is connected to the Short Pump shopping complex and has plenty of restaurants, shops and other services. Everything you can think of from American chain stores and strip malls is both within walking distance or a short drive away. Breakfast had a pretty good selection, some more healthy options would be nice. At the time we visited it was plenty of seating and space. Free parking anywhere around the area. It can never be full here. Spacious rooms that have a nice layout and are well equipped. We had some problems connecting with WiFi, but it worked ok in the end. Had to keep reconnecting. The staff were helpful and friendly.

The exercise room is somewhat small and not very well equipped. So this was a bit of a disappointment. Some more healthy options at the breakfast buffet would be nice. Sofa bed is not for adults if you would like a good night sleep!

🇺🇸

Nikita

9.1

March 2023

The front desk attendants were very helpful and friendly! They were both named Chris though I'm not sure of the specific spelling of their names. Not many places are you greeted with such pleasant smiles and we truly appreciated it.

Our hvac system made a lot of noise while running which right near our bed. The hot water in the shower took quite a while to heat up and the ice maker in our refrigerator didn't work.

🇺🇸

Brandy

10

February 2023

Smooth check in and checkout using the Hyatt app. It’s a quick walk to all the shopping and restaurants at Short Pump Town Center. The room was a nice size and it’s always nice to have a larger fridge and real appliances if needed. Would definitely stay here again. Also the price was much more reasonable than other hotels in the area. There was a decent hot breakfast available as well and there was always coffee and water in the lobby.

🇺🇸

Angela

10

August 2023

The location was excellent! And the check-in staff were very friendly and accommodating. The room was spacious and perfect for my needs.

The room itself seemed a little rundown/incomplete. For example the closet doors did not shut fully. The baseboards needing cleaning. Just little details; nothing that impacted my stay.

🇬🇧

Ian

9.1

March 2023

room was very large and nice view out to the woodland . Bed very comfortable and a good shower . Receptionist very friendly and two restaurant recommendations for Lehja and Firebirds were excellent and within walking distance . The hotel is situated right next to the major mall so very good .

Nice if bar open later than 10 .00 but I guess that is USA

🇺🇸

Cynthia

10

April 2023

Breakfast was good ! Only complaints were that there was not a microwave. Loved the location!!

Everything was good but there were no literature in room to detail about house keeping services.

🇺🇸

Bliss

9.1

September 2023

Lots of choices for breakfast options. Location was excellent. Located in walking distance of mall and restaurants.

The outdoor patio closed at 8. Wish it stayed open until 10 so you could enjoy the atmosphere at night all lit up with the lights and fire pit.

🇺🇸

Amanda

8.2

February 2023

Breakfast was great. A good variety. Location was amazing. Staff was friendly. Room was great. Definitely would work for longer stays with kitchen area and storage.

There was a smell in the lobby soon as you walked in. I'm used to a chlorine smell from the pool but this didn't smell like that. Couldn't quite put my finger on it.

🇺🇸

Keith

8.2

July 2023

Convenient to highway, location great for shopping and eating (Shopping Center property) including a Boathouse restaurant connected to the hotel, kitchenette with full size refrigerator, eating area, laundry room upstairs, hot breakfast in the morning and bar in the evening

🇺🇸

Mrs

10

September 2023

Everything was beautiful from start to finished,Nothing I can say bad. There was a guest coming to look at a room in I let them know how wonderful this made my trip will be back.

No complaints at all.

Points of Interest Around Hyatt House Richmond - Short Pump

Attractions

Carytown

10.3mi

Kings Dominion

15.8mi

Amenities of Hyatt House Richmond - Short Pump

Business center

Free Private Parking

Free wifi

Fitness center

Air conditioning

Bar

Parking On Site

24-hour front desk

Kitchen

Non-smoking rooms

Kitchenware

Elevator

Free toiletries

Bathtub

Stay rules - Hyatt House Richmond - Short Pump

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hyatt House Richmond - Short Pump

What are the check-in and check-out times at Hyatt House Richmond - Short Pump?

If you're staying at Hyatt House Richmond - Short Pump, the entry is set at 04:00 PM and exit is by 12:00 PM.

Does Hyatt House Richmond - Short Pump come with parking?

Yes, there is ample parking available at Hyatt House Richmond - Short Pump. Guests can enjoy the convenience of free and private on-site parking without the need for reservations.

What are the rates at Hyatt House Richmond - Short Pump?

Hyatt House Richmond - Short Pump offers accommodations starting at $127. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

Which room categories can I book at Hyatt House Richmond - Short Pump?

The hotel offers King Studios with Sofa Bed and King Studios with Accessible Tub, both accommodating up to 4 adults and 3 children. There is also a Queen Room with Two Queen Beds and a One-Bedroom King Suite, both accommodating up to 4 adults and 3 children. None of the rooms allow smoking. The bed sizes range from King to Queen, with some rooms also offering a sofa bed.

Where can guests find entertainment in Hyatt House Richmond - Short Pump?

Guests at Hyatt House Richmond - Short Pump can make the most of their time at the hotel by enjoying the leisure amenities provided. They can start by visiting the on-site bar, where they can relax and unwind with a refreshing drink. For those who like to stay active and maintain their fitness routine, there is a fitness center available, allowing guests to exercise and stay in shape during their stay. Additionally, guests who need to get some work done can utilize the business center, which provides a quiet and professional environment for work-related tasks. Lastly, for those looking for a fun and engaging activity, the hotel offers board games and puzzles, which guests can enjoy either alone or with friends and family. These amenities provide guests with a range of options to suit their leisure preferences during their stay at the hotel.

Which payment methods are supported by Hyatt House Richmond - Short Pump?

Hyatt House Richmond - Short Pump accepts payments through Discover, Visa, Mastercard, Diners Club, American Express, JCB, and UnionPay. Cash is not accepted as a form of payment.