The beds were at high level. Please have locks for the bathrooms. Very disappointed hotel collecting DESTINATION charges, there no reason to create unnecessary excuse to make more money. It is immoral.

HOTEL COLLECTING DESTINATION CHARGES.

The hotel is centrally, located near Pike market and the light rail. The staff was very friendly and helpful with directions. The room was very nice and spacious and clean. I enjoyed the pool and Jacuzzi along with the steam room.

This may not be related to Hyatt, but I did not care for the attached restaurant. I felt slighted by the waitress because I did not want a meal just dessert. I could tell by her expression that the waitress was not happy. After taking my order, I waited for 10 to 15 minutes to receive my dessert which was basically just ice cream. It never came so I got up and left.

I enjoyed my stay at your convenient hotel. The room was clean and staff was very good. They arranged to have our groups 2 rooms side by side.

The restaurant was not very good. Members of our party were served cold food and my bacon was old tasting and not hot so greasy. The waitress was very nice and one of our 9 meals was comped. My only problem with my room was the height of the bed. I am 5'4" and have some back issues. I could not get into bed. Looking around I found a sturdy garbage can, turned it over and used it as a step stool. I think a small stool should be available in every room to aid short people getting into your ridiculously high beds.

The location was perfect for the activities planned, nothing was more than a 15 minute walk away. The room was well appointed, the bed was comfortable, the shower was modern. I appreciated the carbon neutral building. The saline pool and hot tub were great.

Idk if this can be blamed on Hyatt or a 3rd party but there is a pizza dispensing machine in the coffee shop in the lobby but it didn't work when we got back to the hotel from the bar after hours. It was a bummer, we really wanted to pizza and to try that machine

The location was in a safe area and in walking distance to many of the tourist attractions. We upgraded to a corner room with 2 Queen beds. It was extremely spacious. The beds were very comfortable. The staff was friendly.

It took awhile to get a guest service person on the phone. The indoor pool was not available due to maintenance issues.

The hotel was close to the theatre, which is why we chose it. The pool and spa area were perfect, soft music playing very enjoyable.. The room was spacious and clean.

The room was great the pillows were too soft and just folded up to nothing. I do like firmer pillows and wish that was on offer. Also, there was nowhere to eat. We chose it because we could eat there, but the restaurant was closed, which was unfortunate.

The staff was just great helping us get settled in and answering questions. Getting around the hotel and into the city was super-easy.

I love to give helpful, critical feedback, but the only things that I could be super picky about were that I asked for some extra pillows for back support that did't come and I wasn't good at adjusting the heat in the room.

Staff giving the card key to another family member in the group under the excuse that we shared our first name. I told her that this was not acceptable she should have looked closer and notice that our last name was different. Common sense. Attention to detail.

The staff was helpful and friendly! Cleaning staff was great and for the crowds it was really good value.

the hotel room had cracks along the ceiling, looked like there was some water damage, and the rooms had little sound barrier. We were able to hear a baby crying from across the hall.

LIked the facilities gym, pool,sauna. Rooms were clean,spacious, spare. Staff were welcoming and helpful. Bed was comfortable and the room was quiet.

The spare, corporate feel made the hotel feel a bit less personal than hoped. The friendly staff helped compensate for this. I did not have time to visit the spa but in peaking through the doors after hours, it looked like a really relaxing and personal space.