Very clean. The bed was one of the most comfortable hotel beds l've slept in. My room was a slightly different layout from the website photos in that it had a breakfast bar at the kitchen (see photo). Had a problem with the TV at the start of my stay (turned out the previous guest in the room had 'liberated' the Roku dongle from the back of the TV), Sonder staff were great, responded very quickly and resolved the situation. While l could hear road noise from I5 it didn't bother me and l easily slept through it.

We chose a Sonder for our stay, and it turned out to be a great decision. It's only a 2-minute walk to the Starbucks Reserve Roastery, and a quick 10-minute Uber ride to Pike Place Market. Plus, the Westlake Link subway station is just a 6-minute walk away, making it easy to get to the University of Washington or the airport.

I stayed for two nights on the 3rd floor, and while the location was close to downtown, there was quite a bit of car noise. The room's layout was such that I had to keep the curtains closed for privacy. The bedroom had two side lamps, but they weren't bright enough to fully light up the room. The A/C was in the living room, so I had to leave the door open to balance the temperature between the bedroom and the living area.

The location of the property was central to everything we wanted to visit. Downtown Seattle and the Pike Place Market were a short bus ride away. Our room was large, clean, and had everything we needed. The Sonder app made the check-in and check-out process smooth. The gentleman in the office was very friendly and helped me when I lost a very important item as well.

We stayed for 4 nights, but the room was never cleaned due to their being a $100 fee for each cleaning. This was not a dealbreaker for us to my wife and I being very clean and maintaining the room during our stay.

Great location! Right in the heart of Seattle. Walkable to most places or a quick bus/train/car ride away. We walked 75% of the time and split the other 25% between ubers and buses. In a very bustling area of Capitol Hill with lots of restaurants and shops around. Food recommendation shoutout to Pinoyshki Bakery and Kedai Makan! Despite being literally right next to the highway, the noise level was unexpectedly low. I was initially hesitant to book and still worried afterwards because sometimes I am sensitive to noise at night while sleeping. However, I did not have any problems here at all. You could still hear some light noise, but it was very low and almost background-like. Particularly at night, there are much fewer cars on the road so it's even quieter. They also kindly provide ear plugs and a white-noise machine for customers to use. Room itself was spacious and new. Had all the cookware we needed to make a couple meals during our 5 night stay. I would definitely come back again!

A small table apart from the two bedside tables would have been appreciated when we ate in the room because we either ate standing at the countertop or sitting on the bed, worried we would get the sheets dirty.

The location is fabulous—you're at the beginning of the Pike/Pine corridor in Capitol Hill but very close to the city centre, so you have the best of both worlds and plenty of the best coffee shops around you—you experience Seattle as a local. The mattress is ultra-comfortable, and the amenities are fantastic (I loved the Davines one!) and convenient. Having free storage was super handy, and the 24/7 team availability really makes a difference, especially if you're travelling from another country in Europe where the timezone difference is huge. The app is also very friendly and you can easily connect to the wifi and edit check-out times and book late check-outs, for example.

There are some Essentials (toilet roll, for example) on the 2nd floor that I wasn't aware of, so should be better communicated if you're staying on the 3rd floor. The pre-arrival form is not the easiest to fill in, and even if the location is fabulous, it's noisy. So if you expect a silent location, it's not the place for you, as you will be near the highway.

Third or fourth time we have stayed at a Sonder and absolutely love them so far, great quality and great service via the app provided you have access to the internet and the access codes have arrived before you set off travelling.

At the Pivot there was no sign of any of the Pivot team - not a problem on this occasion but so reassuring when there is at least a human on site to see in case of any unforeseen problems that cannot be quickly handled through the app and at the cost there really should be...

An unbeatable location- Capitol Hill was a great neighbourhood to stay in with lots of cool shops and restaurants around, and it was an easy walk straight down the road to Pike Place Market. The room was clean and comfortable. It looked out over the busy road but the noise wasn’t an issue (and earplugs were provided for more sensitive sleepers).

I agree with other reviews about luggage storage being an issue. We paid extra for early check-in which was lucky because there are not many lockers and they seemed to be consistently in use.

I liked everything. Spacious comfortable apartment in very quiet building. I slept well here in spite of jetlag, I really liked the little machine by the bed making ocean noises etc. An area of wide bright clean streets there's an excellent Starbucks just a few steps away. It's less than 10 mins downhill to the Light and Monorail. Pike Market and Harbour Front is 20 min walk, Space Needle 25/30 mins if you want to walk. Loved Seattle and would return to Sonder at Pivot.

Nothing everything was fine. Perhaps worth mentioning after dark taxi could not find address, which is inexplicable as it is clearly numbered with a Pivot sign outside. I am sure we were at address several times maybe I was being taken for a ride but eventually driver phoned Sonder customer service and they stayed online well over 10 minutes helping. The customer service was excellent, I just don't understand why the driver had problem in first place... Still, I got there... The property is a 8/9 min walk from Westlake Centre Station... The fare from the Airoort is just 3$.

The property is in a great location, in walking distance to downtown and Capitol Hill. The bed was really comfortable and the room was very spacious. It is close to a busy road but we weren’t disturbed by the noise. Although we didn’t use it the kitchen is very well equipped.

We were hoping to use the storage lockers as we had a late flight but unfortunately there are only two large ones and they were both continuously occupied during our stay. It would be good to have more lockers available. There is no hanging space or drawer space for clothes if you wanted to unpack.

Super clean, stocked with everything we needed, good location (walking distance to nice restaurants/bars and subway station).

Bathtub didn’t drain well on first night (We didn’t contact Sonder bc we were too tired and it was better on subsequent days). There is no staff on site, so although they may be a phone call away, I wondered how well or how soon issues like this (clogged shower) could be taken care of. The lockers are nice amenity, but there didn’t seem to be enough of them for all the guests who needed them. Most of them were in use the whole time.