Perfect for what we needed, a 1 night stay. We had a room with no window as expected. It was simple as we just needed a place to sleep and had a flight very early the next day. Bed was firm which we liked. We couldn't figure out how to turn the lights off without losing power to charge our phones and the staff were extremely helpful to point out the light switch hidden by the bed head. We left too early to try the breakfast. The gates were locked for security when we left at 5:30am, we had to wake the poor staff to let us out but good to know how secure the hotel is. Peter thr Manager was very friendly, enthusiastic and helpful. He gave us some recommendations for food and will go out of his way to help in any way and make your time in Hanoi enjoyable.

Nothing. It is basic so expect that :)

It was well located, in the busy part of the old quarter but on a small alley so it was still quiet. Easy walking distance to most attractions. Staff can book travel and tours for you.

I’m being picky but considering it’s a four star hotel I was expecting the rooms to be a bit nicer. They were perfectly fine but everything looked used and older.

The breakfast is delicious. My (picky) kids said it was the best breakfast they’ve had! The staff work hard to make your stay as comfortable as possible and are lovely to deal with. Everyone who served us or helped us was professional and genuinely kind. The hotel is located in a small alley but very central in the Old Quarter so you can easily walk everywhere. Due to it being in a small alley, it is very quiet at night.

The rooms we had were clean but a bit musty smelling. Rooms are a bit worn but for the price and location, the hotel is incredible value! It served our purposes perfectly.

Peter (manager) and the staff were excellent! Everyone was very friendly and Peter provided us with lots of useful information and helped us book tours to Ninh Binh and travel between cities. I would recommend this hotel to everyone! The location is perfect— in the Old Quarter near lots of restaurants, bars, and shopping, but on a street that is not too loud. Price was also affordable. The lobby area is very peaceful with snacks and tea to enjoy. Thank you so much Peter and staff! Best hotel!

Very convenient location in the old quarter and to beer corner, the lake and walking to other sites like train street. Comfortable - book a room with a real window but still might not see much. Was nice and quiet in the room as it's down a side alley which means you can't hear the traffic much and it's a surprise how busy it is whwn you get down to the street. Room is great value for money and comfortable.

Room is a little tired and old. The sheets in our first room had spots/marks on them which made us question how clean they were. We stayed during Tet with So much closed. There was no breakfast service at the hotel either so finding food was a little challenging.

The staff are very helpful and attentive. Even though there were a number of small issues with the room, the staff had a great attitude and kept a smile on their face as they fixed everything, and then provided a free room upgrade. Great hotel and great location!

It works have been good to know that some rooms don't have any natural light. It's we had know which rooms were dark and light we would have paid more for the light filled rooms.

This is the our third time at the Aviary Hanoi, everything was perfect, right in the middle of everything, the lake, beer corner, night market, wet market, best pho right next door, many other streetfood options on their street. very helpful staff, lovely breakfast, room is nice and spotless clean, very comfortable bed. even in the middle of one of the busiest street you cant hear anything in the room. In short nothing to not like about Aviary, yet to mention the new restaurant and lounge was very nice.

none

all the staff are super friendly and available 😁 the receptionist is fantastic.

the room needs maintenance especially the bathroom that floods when you take a shower. The room was not clean, dust and hair and the room had a very strong musty smell.

The location of this hotel is perfect! Right in the heart of the city center. Everything is within walking distance. The staff is so friendly, kind and helpful. The staff team led by Mr. Peter and other members, Max, Alina, and Huey are all so kind, warm, and friendly. We didn't feel that we met them for the first time. The breakfast was delicious and had many options, even for vegetarians. The rooms were very neat and clean and at a very affordable price. Perfect value for money! I would definitely recommend staying at Aviary Hotel if you wish to explore Hanoi. Thanks a lot, Team Peter for a wonderful experience and your kindness! Hope to stay here again!! :)

Everything was great!

It was a lovely welcome from Max and Duc, amazing staff at reception so friendly and helpful, also Max help me to go at some place near the hotel to get some food while I was so hungry.

Windows at the room.