The staff were amazing! Setting up activities, advice on where to go (especially restaurants). Fantastic local in the heart of Old Quarter.

Don’t try to use Bia Street as a thoroughfare after 8pm… too busy!

Excellent service from David throughout my whole stay.. really made the difference!

Toilet would make noise 80% of whenever i flushed consistently until pressed flush again at least 5 minutes afterwards

My favorite thing about my stay here was hands down Đức (David), the hotel manager and operator. He was so helpful, knowledgeable, and kind. He went above and beyond in helping me feel like I was at home. I would totally go back and book this hotel again, just for him!

The kindness and enhousiasm of the staff makes it a great place to stay. Also, the room is nice, the bed is comfortable, and everything is very clean! Would recommend

Nothing

The members of staff were so helpful , so polite and kind.

Very good location, very clean rooms - very good breakfast - I cannot express enough how amazing the staff was Jake, David and Tracy .They were able to arrange trips for us a Hanoi food tour, Ha Long Bay, Ha Giang and Ninh Binh which were great quality and price with great services as the staff themselves have tried them. We got many tips on weather, things to buy and overall great service.

- not much to say.

The Elite Hotel is a very good option for whose wants to stay at the heart of Hanoi expending less money. All information is true to the ad. The place is very well located, close to everyplace and really easy to walking tour. The hotel is really basic but clean and functional. The room has a good size, is neat and clean. The sheets and towels are white, clean, and comfortable. The room made girl is a kind person, everyday she change the towels and let some water for us. We had a great experience there. We were very welcomed by David, he gave us all attention needed. In general is a great choose for a couple of days, staying good and fair price.

We have no complains about our stay! Just two points importants for your attention: Shower water sometimes oscillates between very hot or very cold, and there is no elevator, just stairs to the rooms.

Staff, room, location

friendly helpful staff, great location. + Fantastic location in the heart of the old quarter just 30 yards from "beer corner" and yet really quiet tucked down a narrow side street. Staff were really friendly and helpful especially David and Jake who was always on reception and was a really sweet guy and very helpful. It was good quality and very good value for money.

Nothing….I will come back next time

Friendly Staff, Great Location. + location in the heart of the old quarter just 30 yards from "beer corner" and yet really quiet tucked down a narrow side street. Staff were really friendly and helpful especially David and Jake who was always on reception and was a really sweet guy and very helpful. It was good quality and very good value for money.

nothing! i will comback here next time