This a very pleasant hotel situated by the river Thu bon.Its about a 20 minute walk to the Old town. The rooms are light,airy, and spacious, with excellent housekeeping daily👌 The staff led by Lisa😊 to include Tina,Alice.Anna, and Me and others are a very professional, friendly and attentive staff team. So welcoming, ensuring a lovely stay. One of the best staff team we have encountered in many years of travelling. Breakfast is good. Thank you for a fabulous stay. We would definitely recommend 👌

The hotel staff were very warm and welcoming throughout our stay. The rooms were spacious and clean with lovely riverside views from the balcony. Great selection of food for breakfast and, on our day of departure, we were given a thoughtfully chosen packed breakfast for our journey.

It was great having free access to the hotel bikes but they could do with better maintenance (brakes, tyres etc). There were leaflets about tours available in reception but an information folder in the rooms about things to do in/around Hoi An would have been a bonus.

Great breakfast, lovely pool, lovely staff, nice river view & balcony, quiet.

Thought the location was closer to old town, quite a long walk ended up getting a taxi to and from every day. Spa expensive. Laundry prices expensive (got mine done a fraction of the price from the locals next door). It was nice but overall I would probably stay somewhere more central next time for the same price if not cheaper

Room and bathroom were a good size. Plenty of pressure on the shower heads. Wardrobe with enough hangers, a safe, robes and slippers. The bed was huge and very comfortable. Lovely balcony with 2 chairs and a table overlooking the area and the pool. All the staff were incredible, so helpful and kind. Made us feel very welcome. We loved that we could use the free shuttle to the Old Town if we did not feel like walking (20 min.) Also made good use of the free bikes.

Even though there was plenty to choose from for breakfast, it was the same every day. Not really a negative but would have liked some different toppings for toast.

From the moment we walked in we were greeted with smiles. All staff had amazing English skills which was a bonus for us Aussie travellers. Special thanks to Anna who was lovely to myslef and my travelling companion. The services offered by the hotel were great. Helped us organised transport and activities whilst we stayed with them. The room was spectacular, cleaned daily and very well. We will be back next time we stay in Hoi An

The property is nice and close to the lantern festival and by the river which kept things nice and cool. It was nice and quiet at night and far enough away from the hustle and bustle of old town however super easy walk to go shopping. The staff at Lantana Riverside is outstanding!!! They were always there ready to assist with anything you might need. Many of them are now considered friends and we look forward to seeing them again. A team must always have a great leader and Lisa, the Front of House Manager personifies that! She too went out of her way to make our stay the absolute best! One thing that I loved was that she would book and arrange anything that we needed saving us time and effort doing it ourselves! The prices she got us were always reasonable and fair. Tipping is not essential or expected but graciously accepted if you insist on giving one 😎. I would also like to mention Vietnam as a whole is VERY SAFE for travellers! We found ourselves walking around at night with zero concerns! Vendors, restaurant owners etc will offer their place of business to you, and happily accept the no given rather continue to berate or hassle you like other places we have travelled. WE WILL RETURN!!!

I believe the hotel has plans for an electronic lock installation in the near future. They have individual keys which do offer plenty of security but we and hotel management agree it is time to step it up in the near future when they are not so busy.

Booked to stay 2 nights, and was so impressed we stayed an extra 6 nights. We loved absolutely everything about our stay . After 3 weeks of travelling Vietnam, this would have to be the best. There is so much to love here, beautiful staff that treat you like family. Breakfast was amazing. Lisa and everyone of the staff are so genuinely warm and friendly, forever smiling and extremely helpful, nothing was too much trouble. Our room had a beautiful view of the river and was spotlessly cleaned by the friendly cleaners. The bed was so comfortable, just like being at home. Worth being a couple klms from the ancient city as the tranquillity was worth it, so quiet. My husband utilised the SPA and said that the masseuse was the best he ever had. We can't wait to return another time.

Honestly can not think of any negatives.

We stayed on the 5th floor and the view from our balcony was of the river and you could see the boats, Lanterns and bridge in the distance. This was an amazing view not only at night but morning also. As it was riverside, the location was peaceful and only a 5 minute drive into the main township. Breakfast was lovely but most of all, the team made us feel like family. Lisa arranged everything for us including checking the predicted weather before booking our activities, arranging transport and when we wanted to go shopping and to eat out, Lisa's recommendations were fantastic.

We didn't like leaving :(

The location is great, it's close enough to walk to the busy centre but far enough away to be peaceful and serene. The river view rooms are really nice and allowed us to sit on the balcony in the evening just watching the world go by. By far the best thing is the staff, the people here are super friendly and helpful. We had conversations everyday with them and they always had great advice to give. The spa also offers really good treatments for a reasonable price, would recommend giving them a try if you have time

Nothing, everything was great honestly

The rooms were clean and welcoming, and they had a wonderful view of the river, but were insulated enought to protect from the noise. Breakfast was rich and varied, and the pho was excellent. A lovely stay.

The hotel is far enough from the old town to require a taxi or a bike (too far to walk on foot all the time). With a child it is a bit of a challenge as all bikes are for adults, and a child sitting at the back is a bit uncomfortable. Staff is sweet but sometimes a bit too direct. This is common in Vietnam where the service industry is still a bit rough.