The location to central Cairns is great! Very easy to get around. We had a double pram so that comes with all its own issues. The hotel was very easy to get to from the airport and was really cheap in a taxi ($25 AUD). Muddy's playground and cafe is a short 3 minute walk and is fantastic for little kids. Goose Cafe up the road in the opposite direction is the best coffee and breakfast in Cairns. we loved it!

The room was a little dated. Especially for the price we paid. Certainly appreciated all the staff and the facilities but our bathroom shower curtain looked old and tired. There was also two faulty power switches so we had to unplug the TV at night to charge our phones. Some of the lights in our room didn't work either, we assumed they must be on the same circuit as the power switches. These were minor issues and we dealt with them perfectly fine. When you break down a price though it was expensive not to have things in working order.

Many rooms booked by my family and friends for my wedding held in one of the function rooms. Staff went absolutely above & beyond for all of us, any issues with room cleanliness &/or damage were dealt with in a prompt and friendly manner, rooms are spacious & comfortable. Older property but fantastic location and value for money. Restaurant & bar are top notch. Beautiful pool areas.

Only one elevator working which made for some long waits but they’re working to fix this.

I loved my time at Rydges, the staff are exceptional very friendly and extremely helpful, the food at the restaurant was faultless to me, the pool facilities were clean and big enough for a great swim with towels provided...also a great gift shop on site where you can purchase essentials like milk, bottled water and biscuits without having to go out of the facility...rooms are a great size also with a couch and a separate table to eat at so you didnt feel like you were just in a small box like some hotels can make you feel like. The facility itself, all of the hallways and reception area etc were very well maintained and clean with great views of all of the city of Cairns. Keep up the great work Rydges staff you were all a pleasure to deal with!!

The only negative that I saw was that maybe the paintwork could do with a bit of freshening up and things provided like the kettle and iron weren't brand new but that did not detract from my stay at all. Everything else more than made up for this.

Warm unit. Great shower pressure. Hot constant temperature. Friendly staff. View great. Very quiet Optimal room clean. I opted out. Got the $10 voucher reward each night to use in the restaurant. Saves power and water not replenishing towels every day.

Bed too soft. I need a firm mattress. Wifi signal strong but kept dropping out. Towels were poor quality worn Iron provided was not steam. I needed to press linen clothes for a function. The housekeeping did provide a steam iron after I requested it.

The staff were extremely friendly and helpful. The view from our room on the 10th floor was amazing. The room was a good size with a lounge and 2 seater table. The pool area is pleasant.The playground across the road is fantastic for kids. There are a couple of cafes close by.

Although the walk along the esplanade into town is pleasant it was a little too far for a couple in their late 60's.

Great view, (due to paying for it) and not too far from the CBD. Very good pool setup.

Having to pay for car parking, $5 to have a bucket of ice delivered to the room. Didn’t try the restaurant as I’m an Accor Member and got 50% off of all meals at the Novotel which was 5 minutes walk away.

Our room overlooked the Esplanade and the views were lovely. The room was quiet during the night. The room was larger than expected and clean. The mattress was softer than we like and we suggest you take your own pillows. The dining room and food generally was of a high standard. Unfortunately, the Hotel was around 15 to 20 minutes walk from the marina which is great for people without medical issues however, taxi's were our only mode of transport and became extremely costly at around $5.80 - $7.80 just to get in.

The Seafood in Cairns was the most disappointing as they talk it up and the prawns are what most other people around Australia call shrimp. The oysters never tasted freshly shucked. The shopping centre was not within a suitable walking distance from the Hotel.

Just a short walk to both the Esplanade with its dozens of restaurants and cafes and to the city centre; room overlooked the bay - fabulous view; both in-house dining and room service VERY reasonably priced; excellent buffet breakfasts; all staff - from reception to wait staff to housekeeping - always cheery and smiling.

At first, toilet roll holder and soap dish were hanging off the walls; one ceiling down light was blown; sliding door handle to balcony was loose; one bedside lamp was missing - BUT - after informing reception, all issues were fixed WITHIN 90 MINUTES. Excellent service by in-house maintenance.

Location was great. Kids enjoyed the room and beds were comfortable. Couldn't use the facilities due to the weather.

Having to pay for parking but watching other people park for free. Purchased tickets to get in and out of the carpark but the gates were open the entire time which was annoying. Should have been included in the price of the room.

Love the view and the closeness to everything at ur fingertips the beds are so comfortable and the room was very clean

The cost in holiday season was out of this world $420 for one night and I’ve stayed out of season n it only cost $160 for one night big jump too expensive. And only that pool is shut down at night we were keen for a late night swim