The whole experience is lovely! the bed is amazing, the bathroom amenities are top of the range, the view is beautiful and the people working there are super friendly.

I think as a frequent traveler for this price range you are paying per night I would have expected more for example, when entering the room, there was an open water bottle in the fridge. The toilet seats aren’t heated/ bidet which I would expect as the floors are heated. To enter the premise you require just a little more signage as is easy to miss, when existing to go to the spa, you have to walk all around the property to re enter.

The view and feeling of seclusion was excellent. The breakfast was in line with expectations.

We requested memory foam pillows at the time of the turn down service which did not arrive. This was disappointing and resulted in a poor night of sleep, especially as our stay was only a single night. There was also an error upon checking where the host thought we were a different couple - which created an awkward moment and re-printing of the itinerary. It would be useful for the host to ask what our overall objective of the stay was rather than rattle off all the various “experiences” available.

The room was lovely and the view was good for the soul. As we stayed 2 nights the experiences were included…..so we enjoyed some cheese tasting and wine pairing, both were super informative. We enjoyed the spa on a fresh evening and looking at the stars was a delight! I would also say that the staff were superb, attentive but not intrusive. A special thank you to Thales for looking after us so well (and supplying us with pastries!). We will be back.

Nothing that I can think of.

The all inclusive package was worth it for us. The property is beautiful. The rooms are lovely. Very serene and cozy.

We couldn’t get in contact with staff on a handful of occasions, which was frustrating.

Our stay was wonderful, lovely staff who balanced friendly service without being intrusive.

Not that I didn’t like it, but better value to book room only not all inclusive as we did

Love the whole property, very private and exclusive. Loved the spas and pool with lovely change rooms. Love the extra inclusions like the julique products, chocolate and wine plus all the other products. Love the complimentary breakfast. Love the extra options like the nature walk etc.

No signs to know where to check in when you are outside the property and arriving for the first time. No sign to say where the buzzer is? Beds are too soft but hard to please everyone Difficult to talk to someone online for inquiries instead of ringing up. Chairs in dining area are not high enough at the back. A little bit uncomfortable.

Nozomi, Sammi and staff highly attentive and extremely professional, engaging, warm and proactive.

Fragrance in suite a little overpowering. We love fresh air!

The privacy of the estate was very special. The quality of the room was of a good standard and the staff were very helpful, friendly and attentive.

The minibar could have been better stocked

The facilities, food and staff were all fantastic. The included experiences were also, especially the matching food and wine experience.

3 rd time at Sequoia and it didn’t disappoint.

the only criticism would be that on the welcome paperwork and card it only had my name and not my husbands. only small but all things count.