Jeannie the hostess is an amazing person. I had originally booked online but needed to extend my stay. I called Jeannie greeted me warmly and told me to come on over! I'm from the US and my adapter didn't work. She lent me one and an iPhone charger I needed the lightning port instead of the USB I had! She also offered an umbrella on one rainy day. What a genuinely sweet woman! When I asked for advice about restaurants and nearby attractions, without hesitation she jotted names and numbers down and gave amazing verbal directions as well. After the first two nights I checked out to fly to Sydney for five days. Again without hesitation she allowed me to store my large suitcase in the luggage room. When I returned late in the evening for the remaining days of my stay at the Box Hill Motel I figured I would need to wait till the next morning to retrieve the case, but low and behold, there it was in my new room along with the borrowed electrical adapter! <3 I was sad to leave. An unwelcoming hostess can put a damper on a vacation. How fortunate I was to land here and would recommend this lovely place to anyone.

Nothing:) I have no complaints. This was not a brand new facility, but that's not always what matters. Excellent experience.

Grant was so welcoming , rooms very clean , beds made up daily , bins emptied daily , towels replaced daily shower dispensers full of shampoo , conditioner, body wash , hot shower , great water pressure . Plenty of milk for cereal , tea , coffee , biscuits supply delicious, pool clean and beautiful wildlife in native trees nearby . Great dining at Golf club 5 mins walk , 20 mins walk to other tasty cuisine , Deakin uni , 15 minute walk from motel in surrounding peaceful parkland with creek . Would definitely go back , quiet road at night .

Pool opening time earlier and close later .

Our 2nd time and we loved it even more than the first time. Room is very well appointed and suits our requirements to a T. Nicely equipped good-sized pantry. Really comfortable and close enough to where we want to be..we love dining at Gold Leaf Chinese restaurant and getting supplies from nearby Aldi.

We didnt like that previous visit there wasn't the option to display a do-not-disturb sign bcoz there wasnt such a sign avaliable. And the door could simply be unlocked and opened by housekeeping. This time there was sign and that seems to have beem sorted out

We had to come back to the motel because my son’s surgery was delayed and the kind lady at reception let us back in to our room for a couple of hours because we live four hours away and had nowhere else to go!! Very kind people run this Motel.

Nothing. You get what you pay for, I have five kids and sometimes I can afford Crown and sometimes I can’t, this time I needed a place to stay prior to my son’s surgery and just needed somewhere to stay. The place is impeccable as far as cleanliness very low rate and the lady at reception is as Dear as they get.

This would have been my third stay at the Box Hill Motel (actually closer to Burwood, but who's counting...). The motel is situated off Station Street, with the rooms ranging away from the road, behind the reception area; there is an area of green space behind the property. The distance from the road, the green space behind and the generally quiet nature of the area make for a very peaceful stay. The rooms are always spotlessly clean and better equipped than some- you get a kettle, a microwave, a cutlery drawer with cutlery in it, mugs, crockery, not one one but two bins (bathroom and kitchenette) and ample spare blankets and pillows in case of need. There is a sofa and a table and chairs. My room had a queen bed and a single, which would allow for family to stay.

Nothing, really; old fashioned taps- maybe replace them with more up-to-date mixer taps? The reverse-cycle aircon was the old fashioned through-the-wall type, a little noisier than a split system. But it was efficient enough, keeping me warm on a cold night.

We chose to stay based on the many positive reviews and have found the motel to be a comfortable, quiet and hassle free place to stay. Our kids enjoyed the pool on site, the playground and walking tracks nearby and a chance to meet the friendly dog at reception.

I had been once before on my own to the Box Hill Motel (which is actually nearer to Burwood) on Station Street, a reasonably main thoroughfare running north/south on the map, so I was confident that my wife would approve; she has very high standards for accommodation! The location was perfect for our purposes, and the way the rooms are ranged away from the road makes for a very quiet stay. The room, while not totally up-to-date (through-the-wall type aircon) was spotlessly clean and well supplied with tea, coffee, bikkies, shampoo, towels etc. It was spacious, with a kitchenette and a table and chairs; the room had clearly been aired before our arrival on a hot Saturday afternoon and was at a comfortable temperature.

The only slight issue was with the join between the carpeted area of the main room leading into the kitchenette- it was possible to stumble over the change in level. Otherwise, nothing! Nice friendly welcome; clean, quiet room; what's not to like?

Clean and comfortable. Staff upon check in was lovely and friendly. It was relatively quiet when we stayed, so not any patron noise. It was quieter than I expected with road noise too. Electric blankets were great, not many hotels have them anymore. Would definitely return.

Mattresses were a bit bouncy, but no biggie.

The cleanliness of the room put my mind at ease right away, and everything was in good condition. There were enough extra blankets and pillows and a kitchen sink as well as a bathroom basin. Also the heating was very effective, and I loved the light-up shower head indicating the water temperature. As for location, the motel is in a quiet spot but with shops and eateries in every direction. Reception was friendly and helpful too.

The walls between rooms seemed a bit thin, so soundproofing would be good. Most improvements I could think of would be more cosmetic ones. It would be great if the car space for each room was directly in front of the door, but currently that's not possible.

Enjoyed my stays at Box Hill Motel. Very helpful lady on the front desk; when I mentioned the wifi in my room was unreliable, she happily moved me to another room. The rooms I stayed in were clean, comfortable and had everything I needed including microwave, cutlery and crockery.

Nothing!