Hotel Goldener Adler was a fantastic experience. I stayed for 5 nights with my girlfriend and we will have fond memories of it. The hotel is located in the main walking area overlooking the fabulous Inn river. The hotel building has an incredible history and is definitely a unique experience. I have to say that the staff is extremely professional and well trained, everyone from reception to cleaning to the restaurant staff. The price is a bit high, but unfortunately this is the trend now with most hotels. We didn't have a chance to experience the breakfast, but we went for dinner 2 times. The restaurant is definitely NOT a tourist trap as described by some tourists on certain review platforms. The portions are excellent and with a limited menu you can expect everything to be fresh. The cheese platter has some incredible local cheese types which I highly recommend. Overall it was a fantastic experience.

I'm not sure why a lot of hotels don't have refrigerators anymore. Perhaps to get the "sustainability" rewards. It is really frustrating because we can't store some easily perishable food. I also don't know who decided that bathrooms should be separated by a transparent glass wall. My pooping time is my alone time. This trend in hotels needs to stop at once. Other than those 2 minor issues, everything was perfect.

Although there was construction going on in front of the hotel which was very loud every morning, they accommodated us by changing our room to the quietest room in the place, on the top floor. We told them that we needed stronger Internet because we work online, and we even carry a little Starlink satellite with us just in case. They gave us a room next to a terrace just in case we need stronger Internet so we could use our satellite! It was also during a heat wave in the summertime, and they lowered the temperature on our air conditioning to accommodate us as well. We stayed for five days and couldn't have been happier with the way that they accommodated us. And our dog! And my bike.

The room is a little bit small for two people for five days plus a dog and a bike, but that's on us. Nothing about the hotel.

This is a unique hotel, housed in a building that started life in around 1340. The interior is quite fascinating with many items in the public areas highlighting the historical aspect of the hotel. The room I had was well appointed with probably the biggest bed I've ever slept in - very comfortable - a good desk, a large flat screen TV, a good sized safe, air conditioning, a kettle for tea and coffee, and a well fitted ensuite with a large shower with rainfall shower fitting. Everything in the room was spotlessly clean and there was the eco option to choose whether to have the room serviced or not every day (with a free drink for the days you don't require servicing). There is a small bar area and an atmospheric restaurant for breakfast and evening meals. Although breakfast wasn't included in my booking I did take it every day. There were plenty of options including cereals, cold meats, cheeses, juice, etc and scrambled or fried eggs were cooked to order. Evening meals in the restaurant were varied and delicious, and service was top class. For an extra charge, the hotel also provided a very good laundry service with a fast turnaround; clothes taken to reception first thing in the morning were laundered and returned by early afternoon. The hotel is in an excellent location right in the old town close to the main square. Within easy walking distance is the Hofkirche which was built as a memorial to Emperor Maximilian 1. The kirche contains an impressive cenotaph with a remarkable collection of German renaissance sculpture, it is well worth a visit.

Beautiful old hotel ,central location to everything you would want to see wonderful atmosphere in the square where the hotel is located. Very old world if you are looking for an authentic Austrian experience this is the place to come.

We were given a room on the fourth floor which essentially was the roof with small skylight windows felt a little closed in and quite dark. I think maybe a room on the third floor or down would be more enjoyable. This was our only disappointment.

It's important to understand exactly what you are getting: A historic building, tastefully restored with a decent degree of character. So while it doesn't have facilities as such, it makes up for it by putting you in the very heart of town in a building that is a piece of history. The rooms are tastefully furnished, and the bathrooms are all very modern. The windows are good enough to largely block out any noise from the street outside. Breakfast was excellent, as were the staff. When you arrive they participate in the welcome card scheme, so if you are there for two nights you get free public transport in Innsbruck which is great.

Location was very good and reception staff exceptionally helpful. Interesting historical building.

There was very loud construction noise in the adjacent street which started at 7am finishing at 6pm. We had to have our window open as we were unable to adjust the air con in our room below 22 degrees so this meant we were really disturbed by the noise. Whilst not the fault of the hotel, some warning and acknowledgment of the issue and inconvenience would have been appreciated.

We had a deluxe room. Honestly worth the money. It’s so spacious, room for all our clothes (we had a lot)! Room either side of the bed to get up and down in the night and the en-suite was so lovely. Large sinks, mirror and big shower which was powerful which after a whole day up the mountain is needed! The TV has English channels such as Sky Sports, movies and others which is also nice when you want to watch something other than global news in the evening! Our bedroom was always made up very neatly and clean. The view…. Wow…. The view from the window we could see the bridge, the mountain top, the street which on NYE was fabulous. Staff were always so kind and helpful and you MUST eat at the restaurant. It’s the best one around :) If you go to Innsbruck you’d be silly not to stay here!

The ONLY thing which is SO minor, was the coffee and milk wasn’t replenished when the room was cleaned. I had to go down to the front desk to get a new one a few times. Apart from that - nothing!!!!

the restaurant inside the hotel was one of the best places we ate during the trip. The location could have been a bit closer to the bus stops but that also meant it wasn't overly busy... which was nice.

The beds were okay (a bit firm) but the pillows were a bit lackluster and gave my partner a stiff neck in the morning twice. Also, in the bathroom wall was glass ... mostly frosted but I hope your not shy about bathroom activities.

The polite and gentle staff welcomed us at the reception. They surprised us with a room upgrade and made our stay special. The room was spacious, stylish, and modern, with common areas representing the rich history of over 600 years. The beds were extremely comfy and big. The bathroom was spacious. We also had a big closet with a locker that made us feel like a home. The location is just perfect, in the old town of Innsbruck next to the river, surrounded by Wine bars and delicious restaurants. We had the best time in Innsbruck because of this place and we sure would recommend it to anyone visiting. :)

This property is in the perfect location for the old town and is an absolutely beautiful building! Only a 15 minute easy walk from the train station. Our room overlooked the old town street and the staff were so friendly and accommodating! It would be hard to find a better place to stay in old town Innsbruck! We would definitely stay at this hotel, if and when we come back to Innsbruck!  only a 15 minute easy walk from the train station.

The only problem we had was that our room had a hard time cooling down at night, but the staff were great to help us with that.