The staff were very friendly and helpful, the location was great - near to Mirabell gardens (also ideal for bus transport to/from the airport as the bus stops at Mirabellplatz) and Kapuzinerberg and also just a short walk over the river to the old town so easy walking distance. The room was a good size, the shower was nice, there was a TV in the room, and there was a wardrobe. The hotel was quiet and in a nice side street so there was no traffic noise.

My husband found it difficult to sleep the first night with one soft pillow, but I'm sure had we asked reception they would have helped. There wasn't anything we didn't like.

The breakfast was a wonderful, selection of food &. Really great deal for the price. Turmeric has the softest and thirstiest cotton towels that I have ever used in a hotel! ( I travel a lot for work.) Staff was friendly & very helpful. Finally it was a great location.

We had our windows open at night, and we had great view of an old church tower, which started ringing at 5;00 am. We were too lazy to close our window. So the enhanced bell ringing was on us. ;)

Very good location in the middle of the old town. Easy to walk through and explore. The staff were really nice and helpful. Access to the coffee machine all day was a reall bonus! The hotel is right around the corner from a supermarket, and also the best strudel cafe. Room was very comfortable. Quiet apart from a few drunk people on the streets.

They had taken the mini fridge out of our room for some reason but we were able to use the fridge in the breakfast room.

The staff - Stefanie, Igor, Carlos, and Dominic were really very friendly, they couldn't have been more helpful. It was also lovely to be able to go into the breakfast room any time of day to make yourself a tea/coffee, particularly when coming in to rest after some sightseeing/shopping.

I would have liked a 2nd chair in our room (32) so we could both sit. It wasn't comfortable to sit on the bed because the headboard is recessed into the wall. The bed was really comfortable to sleep but you couldn't sit up on the bed.

Perfectly located for a short visit to Salzburg. A short walk to all the main sites and restaurants and bars but still on a lovely quiet street. Free tea and coffee available all day in the breakfast area which was nice. The staff were all very helpful. I would definitely stay again.

The room was a bit small but big enough for a few days. Bells rang in the early morning in the surrounding area, lovely to hear but if you are a light sleeper pack some ear plugs!

The hotel staff was amazing and in an excellent location. They made recommendations for dinner and helped with other questions we had. The hotel offers a very nice breakfast with lots of options and they will also cook you eggs and waffles upon request. We were able to store our luggage there most of the day after we checked out.

The rooms were on the street so it was VERY loud all night, but we knew that was the case when we booked as the hotel mentions this on the booking page. It was just very hot when we visited so we ended up sleeping with the windows closed because of the noise and it was awfully hot in the room.

The location was perfect! We had 3 rooms for 6 adults. The 2 economy rooms on the main floor were the smallest, the bathroom and room itself were ok. We booked 1 standard room, that one had a little more space, a small bathroom as well. This room faced the street, so it was a bit noisy. Our small dog was able to go with us. The hotel staff from the time of booking until arrival were terrific! Excellent communication- especially with helping me find a parking lot for a 9-seater van over the 2.1M height. We ended up parking at the Mirabell ParkPlatz, with their reduced ticket rate of 14€ a night. I requested a fan in each room, all was great upon arrival. We did not have breakfast, but there is free coffee/tea available in the morning, we sat outside and enjoyed waking up. Everything is walkable - no need to have a car once you are here!

The outlet on the bedside table is a pain. We had to stack items under my charger to get it to stay in the wall. The hotel room/bathrooms are dated, but its a place to stay for a fair price.

location is excellent, close to restaurants and a friendly little wine bar just across the street but also a nice quiet street. The breakfast was excellent and the Staff very pleasant and helpful. The room and the breakfast room were spotlessly clean.

nothing I didn't like. Would be nice to have a small lounge area to sit with Friends in the evening but they do allow you to use the breakfast room

The staff were very kind and helpful during our stay - they even offered recommendations! Breakfast was very good and well stocked. The hotel is cute and in a great location for walking and exploring the city. Rooms were clean and beds were comfortable.

The door had to be locked from the inside with the key and we were provided only one when there was two of us.

Location is further from station, but central to amenities and shops. Room 305 has 2 king size beds for 4 adults, but bathroom as small and not enough place to hang towels and clothing. Receptionists are very kind and helpful.

Room is a bit cold with only 1 wall heater below room window, and nearby pub can be noisy at night.