The location of the hotel is excellent with one of the main hubs for trams, busses or underground 5 minutes away. The hotel was very quite and no loud noises were heard. The room was spacious and clean. The hotel was also very kind in letting us check-in earlier and leaving the luggage there after check-out as we had a late flight.

Reception opens at 9am which is a bit late as most of the tourists leave between 8 and 8.30am to start going around Vienna. The second thing is that the double beds are separate and on wheels so at times, the beds start separating from each other drifting apart which becomes very annoying. The idea is good but I suggest to put brakes on the wheels.

Our room was wonderful and spacious. Because there are other businesses in the building, they don't seem to care for the entrance. I was a bit worried when we the cab dropped us off because the front door area was a bit messy. However, when we reached our room we were pleasantly surprised. There was a question about wifi- it wasn't consistent. Sometimes we would get it and sometimes we didn't.

As I said, the entrance could be cleaner but that would mean other businesses would have to cooperate. We don't watch much television but it would have been nice to have an English channel to catch up on the news.

The hotel staff was VERY clear about the directions for check-in after hours. Both of the reception staff whom I met were very helpful regarding restaurant options and general questions. The reception area shows some well-loved wear, and the carpet on the stairs to the second floor is well-worn. I thought that the ambiance added to the charm, and made me feel as if I was staying in an "old-style" hotel. My room was absolutely spotless, and well-appointed, with plenty of access to mains for recharging phones and tablets. The room also had a fridge and safe, which I didn't expect (maybe I didn't read the room appointment list). The property is located about three blocks from the metro, and there is a tram stop almost immediately outside the hotel entrance. There are many restaurants within either a short tram ride or within walking distance, as well as many different takeaway options. The hotel offers a (paid) car service to the airport with 24-hour prior notice. The mattresses were super-comfy.

The hotel faces a busy street, so if the windows are open, you'll hear ambulances and trams. With the windows closed, you heard the trams a bit, but it wasn't annoying, just part of the fabric of the hotel. I visited in the winter, and the room was quite warm; the heat in the ensuite had been left partially on, and it was enough to heat the entire room. I guess that really isn't a complaint, just something to note. If you like to have a facecloth in the shower, take your own (although I didn't ask if they were available).

Location was great! We could open the window and see the gorgeous Votive church and also the bustling night life of Wien below. After viewing this extra bonus, we put earplugs in, left the window open to the lovely night air and slept soundly on the comfortable beds. The room was small and was what we expected, with no surprises or hidden charges. Really appreciated the little refrigerator, as Wien has such reasonable, fresh food. Staff was polite and informative. The chandelier and purple color of the room was pretty cool as well.

We liked everything. There were steps to climb but that’s Wien!

The location of the ‘hotel’. The bedroom was very good and also very clean.

First impression, I wondered what I had booked! It was difficult to find as the signage is poor and it’s not the usual entrance you would expect to a hotel. When we realised we were in the right place the entrance to reception, which was up 4 flights of stairs or you could get the lift up to the first floor, was behind the lift door.

The position of the hotel was exceptional. A metro just up the road, a 15-20 minute walk and you are in city centre, a pub opposite the hotel with super delicious food, Mc Donalds up the road. The room was large and clean. We had a balcony which was lovely. Staff helpful and communication was easy. They even organised the airport transfer for us which was quite comfortable due to our early and late flights.

Everything was great!

Room was excellent, comfy and clean. Hotel entrance and living areas are very beautiful, gives you a nice vibes. The location is the top thing, you are basically surrounded by lots of coffee places, shops and restaurants and most importantly, you are in the center of Vienna where everything is a reachable by walk but also, the metro station is just 3 minutes away!

no coffee, tea provided. Room was little bit small. But in general, i loved everything!

Super clean location is an A+ 8 minute walk to transportation hub that provides access to trams and underground with access to main hbf and airport. Lots of eating options very close by. 8 minute walk to main Xmas market we nicknamed “crazy town as it was super crowded” so walking distance was a plus!

No front desk service after 7pm be aware that checking in after has to be arranged ahead of time. Wish there was a bar inside the bar across the street on a Sunday night required reservations and the small stand on the corner selling water and drinks was closed on Sunday.

The bed was very comfortable, there was a fan so it helped us stay cool along with an open window. The bathroom was clean and very nice. The receptionist were very friendly and helpful. The hotel is within walking distance to a lot of attractions in Vienna so we barely had to commute anywhere. The wifi was also very good.

Those who are used to having air-conditioning in the peak of summer may find it hard but the fan does a lot to help the room feel cool. There is a lift to get from the ground floor of the building to the reception, however you do need to suitcases up a set of stairs to get to your room. The room isn't as spacious but has everything you need (table, chair, closet and fan).

our room view was amazing, hotel's location is perfect, near to everywhere and close to every location in wien, on the desk; denis and aya were very hepful to us in every trouble, they re so polite and smiley👍,they feeled us like at our home, i especially thank to them all..And finally i paid cash on the first day of our journey. i hope there wont be a mistake or a problem about second time payment from the booking app or bank account😂

our room was a little bit small, and i think that our bad was seperated 2 persons bed ..but totaly these are so normal for the historical places like that..and there should be climas in the room for the hot days in summer (just for suggestion🤗)