The staff were kind. The breakfast was exceptional; we really liked the wide range of baked goods, and the coffee machine made the best coffee I've ever tried. The room actually looked better in reality and was more modern than in the uploaded pictures. The bed was really comfy. The shower and the toilet were clean. The WiFi worked perfectly, and there were a lot of TV channels as well.

The walls were too thin, so we often woke up during the night when other guests arrived back at the accommodation or were taking a bath. The corridor was dilapidated compared to the rooms.

it was in a good location and the staff was really friendly. the room was big and clean. it also had second pillow if you wanted.

the bathroom didn't have any kind of ventilation so this was a bit of a problem for smells. also the room soundproofing was nor that good and if people was talking a bit loud in the corridor you definitely would wake up.

Our room was plenty warm and was big enough for the 4 of us. The included breakfast was awesome, a huge selection. Different breads, meats, boiled eggs, cheeses, spreads, basic salad, cereals, jams, yoghurt, canned fruit, juice, coffee, tea and hot chocolate. The only suggestion I could make would be to provide fresh sliced fruit, such as melons, pineapple, grapes, etc. Also good connections to public transport.

The only complaint I could say was the 2 pillows on our large Queen bed, were lumpy and too thin, but I'm sure the staff would have been accommodating, should we have remembered to asked for different pillows.

Location is great as hotel is in walking distance to all the attractions in the center. Breakfast was very good. Stuff - very helpfull. Definitely I am recomending this hotel.

I can mention only 2 things: 1. One of the beds was less comfortable, but for 2 nights it was perfectly managable. 2. Hotel is located in a parking zone that is available to area citizens only. I asked that the receptionist, but she did not know that. Luckly, I went to double check that as I could get a high fine. If you are lucky, you might find a free spot on a street in front of the hotel.

Everything was very good, the city, the hotel, the location and the breakfast. The hotel was located 3 minutes from the Shotentor metro station. The breakfast selection was good. Not to mention the reception staff every question got an instant solution. It is also commendable that the check was made earlier than planned. Special thanks to Ola.

The staff were very friendly during our stay. The rooms were comfortable and there was lots of storage space. Breakfast was very tasty and fresh. The location was perfect with a tram station opposite and a train station a few minutes away. They provided a fan, a kettle, a television, a locker and a couple of lamps. It was a typical Viennese building.

I didn’t like the amount of lighting in the property. The bathroom space was very inconvenient and small.

Friendly staff. I enquired about a later check out and they made this work without extra charge. The location is good. about 10 min walk to the edge of city center. @ If you want to take the hoponhopoffbus: there's a stop at 5 minutes walk. the neighborhood is great, lots of restaurants around. look in the sidestreets! Definitely try Sagewerk, great food for a good price. Reacting to some other comments: I think they have made some improvements! -wifi in room was good! -breakfastlady was sweet, a little shy. She was helpful and if you start a conversation she is really friendly -was really clean -they provide an extension cord so you can charge your phone by your bed

no coffee and tea facilities in the room. Maybe place a machine in a common room? .

Good location about 10 mins walk from Centre. Safe area at all times. Tram stop a few hundred yards away and underground line U2 5 mins walk. Hotel is just fine, breakfast was good (and the lady running breakfast was especially helpful). Reception were friendly. Room small but you only sleep there so no issues. I'd stay there again.

The directions on the hotel website on how to get there from the airport were good up to the point you get off the tram. It says "hotel is in sight". It is, but would be better to say "stay on same road but cross over and walk approx 200 yards in direction tram is going".

Location of the hotel is very good - around 5 min walk to Votivkirche, 20 to 30 min walk to the Austrian Parliament building and MuseumQuartier, and 1 hour walk away from Belvedere Palace. There is the "D" tram which takes you to Belvedere Palace and the Vienna HBF (main train station) if you don't want to walk. The reception staff was exceptionally helpful and friendly, and made our stay a very pleasant one - she helped to bring an electric kettle and mugs to our room, and call a taxi for us. Breakfast was also pleasant - a nice variety of different breads, delicious coffee and breakfast foods.

Rooms are small and felt cramped for three persons - especially if you have large luggages, there will be almost no space on the floor after you open your luggages. The bathroom was also very small and there is barely any place to put your clothes and things in the bathroom - some hooks would have been appreciated.

Excellent stay. Cozy bed and nice room. Good breakfast. But, I loved the shower! The water pressure is great and it was very good to use it during the hot days we were there.

No air conditioning, just a fan during the hot days.