The hotel's location, while not central to a number of the heavily touristed sites in Antwerp, was located in a place that made accessing those sites by foot pretty easy. The hotel is also close to the trolley lines--convenient for those who prefer that mode of local transport (and it's possible to buy tickets online). I liked the ease of check-in, the spacious lobby with plenty of seating at simple tables and chairs, the CLEANLINESS OF MY ROOM, and the comfort of the bed(s). These factors make for a trouble-free, low-cost stay. The decor is twenty-first century industrial -- concrete ceilings, a kind of straw mat carpet underfoot. Not objectionable. There is a cafe adjacent to the lobby where you can buy a simple breakfast or lunch. I did this only once. And also, though there are no 'free' television stations, I could easily connect my ipad to the television screen wirelessly.

I suppose many would prefer a more 'present' staff. I think the hotel keeps costs down by performing check in and check out with a machine, but the nearby office is staffed if the machine doesn't entice the traveler. The hotel also keeps prices down by providing only the simplest amenities in the rooms. I travel with a very small kettle, so the lack of a kettle in the room doesn't bother me. There is also a kitchen on the main floor, and available laundry facilities, for those who need those home-ier services.

Great location, nice concept, clean and comfortable place, fully recommend. Self service, common area with shared kitchen space was great.

I think everything was nice, maybe a small fridge in the room would make it even better

If you're traveling to Antwerp, I highly recommend booking this hotel. The location is excellent—just a 10-minute walk from the train station, 15 minutes to Grote Markt, and only 5 minutes to Meir shopping street. The rooms are clean and spacious, and the bathroom was fantastic. On the ground floor, there's a shared kitchen equipped with a fridge, microwave, and kettle. You'll also find a vending machine and a coffee machine for added convenience. There's a small café where you can enjoy breakfast, including eggs, croissants, and more. For some fun, you can even play table tennis! The lobby is very pleasant and a great spot to get some work done on your laptop. I really enjoyed my stay at Citybox and would definitely stay again.

Nothing

Great value hotel in the city and obviously very popular! Very spacious, clean and comfortable room with great shower, bed and air-conditioning. It’s pretty much a contactless hotel so you don’t really see any staff (you check in and out via a terminal). Good option to store bikes in the locked courtyard garden and good breakfast from the partner cafe. Eco conscious with recycling facilities and really nice to have the use of a shared kitchen.

They say that they keep costs low by not having TV’s in the room but there is a huge TV in the room, only you can only use it for steaming if you can log in (those of us registered in the UK can’t) could probably save more money by not having one at all.

Citybox was a great value for money. Great hotel, easy to get to from Antwerp center. Very close to train station, shopping, restaurants and the stop Flixbus passes. We stayed in Antwerp instead of Brussels because it was way cheaper, and it was an amazing decision since transportation from Antwerp to Brussels is really easy, and Antwerp is a very nice city to stay in. Great location, very convenient for travellers. The hotel itself was great, we got upgraded and the room was really nice. Spacious with nice shower, comfy bed and warm. The room overlooked a garden which was nice. We checked in and out with a machine, which was easy to use. The hotel has a small kitchen with everything for guests to use, rents umbrellas and has a laundry room.

This is a basic hotel but they do the basics really well so it feels amazing, super comfy beds, amazing bathroom and shower, really clean. They don’t have a rest but the companion cafe serves a great breakfast delicious and so much better than a classic hotel breakfast. The location is superb, 10mins from the train station and a short walk to all the attractions. There is a small kitchen area on the ground floor with a microwave and kettle and consumables, and plenty of local grocery stores if you fancy a snack. This is the perfect hotel is you want a great base from which to explore Antwerp

Nothing

Room and bedding was modern, comfortable, quiet, good value/money. The breakfast restaurant partner has good options. Central location.

Early check-in fees - I understand if a room is not availaible before check-in time, but charging for something that is free to the hotel leaves an uneasy feeling. Security of the luggage storage - no attention was given who walked in or out of the luggage storage, I could have walked away with anything I wanted (especially bad in combination with point one). Minor things: no readily available TV channels in the room; warm water in the shower takes some time

Room was way bigger than we expected and had a big window which was nice. The bed was pretty comfy and the bathroom was a decent size. The air-con system meant you could keep the room at your preferred temperature. There were 2 small complimentary bottles of water which was a nice touch. Very close to the train station only a 8-10 minute walk and easy check in and out as you just serve yourself but there were staff around if needed. About a 15 min walk to Antwerp centre which was also good. Amazing price!

Can’t be helped but the street it’s on is nothing special, looks a bit scruffy. The style of the rooms not necessarily for us but that’s just personal preference not against the stay.

We had an amazing stay here. We were working a little at the same time so it was perfect that we could use the common areas for this and also to eat etc. the room was gorgeous well designed and comfortable. The staff also very friendly.

The only thing we were a little disappointed was by the knowledge of the staff to recommend us for a parking. They told us we could park at the Opera for about 20€ per day, at the end we paid there about 54€ for something more than 24 hours and afterward we discovered that there are a lot of cheap park and rides in Antwerp, which we thought could be avoidable if staff knew about this and communicate this with the guests

1. Perfect location in the middle of the city (10-15min walking distance to the main touristic places) 2. Friendly staff 3. Self checkin really easy and quick 4. Clean 5. Amazing lobby with a kitchen (microwave/fridge/toaster/kettle/sink/etc. They also had a meeting room and a chill area with a ping-pong table. 6. Cafe inside the hotel 7. Spatious modern room (chic industrial/modern renovated hotel) 8. Lovely bathroom with hairdryer and soap and hot water with even underfloor heating 9. Clean towels 10. Clean room 11. Quiet 12. Comfy beds and pillows (felt better than home) 13. TV in the room which you can connect the phone to and play your music 14. Wi-Fi 15. Offered bottled water (tap water is drinkable there - tested and I can tell it is good to drink because in London you cannot do that)

The room took quite a long time to heat up (I had to put the AC all the way up for a couple of hours otherwise it will just give me cold air)