Close to ByWard Market and parliament.

Close to homeless shelter. Nothing bad happened it just didn’t feel safe for families. You need to tell folks to stay off Murray. They can access parliament and Byward much safer going down st Patrick.

Excellent hotel with all modern amenities. The bed was huge and incredibly comfortable. The bathroom featured a large shower and a nice sink area. The breakfast was great – don’t expect a continental spread from large chains, but you’ll definitely be satisfied. The 24-hour self-service laundry was convenient (3 CA$ for the washing machine and 3 CA$ for the dryer, on August 2024), and there’s a small pool for relaxation (when it’s not filled with teenagers) and a gym for fitness activities. The room was very clean, fresh, and spacious, filled with tea, coffe and water. For a fee, the garage is spacious, secure, and clean. Overall, a truly pleasant experience.

The location was great…about a 8-10 minutes walk to the byward market…20-25 minute walk to parliament hill. Parking is available on site however when we got there later in the afternoon it was all booked. We had to park at another parking lot 5minutes walk from the hotel. The parking at the hotel is pretty much a first come first serve. The breakfast was pretty good and the cleanliness was pretty good. I would book again. The patio rooftop on the 7th floor was nice. We watched the fireworks from there on Canada Day! There is also another one on the 2nd floor. I think it’s the 2nd floor anyways. That one was close when he went.

The pool was a bit on the smaller side

We were pleased with the spaciousness and cleanliness of our room. Shampoo, conditioner, and body soap are provided and other items are available. The linens and towels are good quality. There is an in-room coffee machine, microwave, and fridge. Everything seems new. Show up early for breakfast - as in 7am! It gets extremely busy. The breakfast offers a great variety and includes a pancake-maker. Coffee & tea are available during the day.

The elevator is not sufficient for the size of this hotel! There were lots of times where we had to wait. We ended up taking the stairs. If a person has a disability or a medical emergency, this will be a problem. We also would have liked more housekeeping, since we were at the hotel for a week.

The beds were comfortable and the rooms were clean

The breakfast gave little options for warm protein foods for those who have egg allergies and the meat selection was non existent but the worst part about the trip was the lack of parking for anything larger than a small car. We had to pay to park 2 blocks away in a public lot, which included a walk through clouds of Crack smoke courtesy of the shelters on both sides of the streets. I understand that there is a very serious ongoing issue however I shouldn't have to be exposed to highly addictive drug smoke just to get to my vehicle because the hotel can't accommodate its guests fully. Other than that the location is close to everything we wanted.

Hotel was modern, clean like spotless clean! breakfast was ok+! elevators fast and available! Staff were good too! I loved the fact that the shampoo and soaps were refillable and plenty were available for guests! Not like other hotels that you get 10cc of shampoo and expect 2 people to use it! Also this would reduce the plastic waste more than anything!

Parking is stupidly small for a fullsize car! If you are renting or having a bigger car just forget about parking in 1 stall you have to find a double spot and park in it! There was a homeless shelter across the hotel which is something! homeless people around the hotel and I dont recommend booking with family if you want to walk places.

Very modern and one of the newest hotel in downtown Ottawa as the hotel advertised. Room spacious and very very clean. Spotless and big bathroom. Not a lot of choices for breakfast options but decent. I didn’t get here on vehicle so no comments for parking. Gym appeared to be 24h and there’s also an indoor pool, I didn’t get a chance to try due to my tight schedule.

Location is just across a gathering spot of a lot of homeless people, unfortunately. I would hope that there’s a master switch of all the light switches in the room. When I feel like sleeping, I had to get out of the bed and turn off each of them one by one, unless there’s one that I didn’t notice.

The hotel generally speaking was great. Our room was really clean, we had a great view, had a good night of rest, woke up to a nice breakfast, found a good spot in the parking lot (thought the way throught and out of it are a little too much narrow), the staff was very helpful.

The location intimidated us a little bit, as we expected to be able to go for a walk with our little one, but with the numerous homeless people around (there's a charity comunity around, I guess), we couldn´t do what as we planned. Though the great majority of them seem to be peaceful, unfortunatelly we thought it wasn't worth the risk to walk by them. We drove around the town, so I guess that was the solution we found.

The location is good . Close to the places that we wanted to go. The breakfast was ok. Ladies staff in breakfast time were pretty good, very kindly. The pool was nice. Parking is underground which is safe . Price for 2 nights stays weee reasonable.

Parking costs too much even you checked in after 12 am they still charge you a full day price . Parking space was super small , expect some dents on your car. The bathtub was dirty with some hair . Looks like no one uses it for a long time , so dirty . The pool doesn’t allow for food and any drinks but some teenagers were eating and drinking in the pool . A staff came to check but didn’t say anything and left . Not sure those teenagers were living in this hotel , they played ball in the small pool and so loudly. Very annoying.

Good location and breakfast options and quality

I was confused about where to park at the beginning, I didn't know that I had to rush to park the car at the entrance to check in first and get the parking card before I could park my car in the parking lot. Making me a bit panic. It would be better if you sent this detail to me before I arrived. I met 2 homeless people who came in and took breakfast catering with me that morning. Nothing happened, but I felt a bit insecure in that moment.