The room was comfortable and clean. There's a nice little coffee shop downstairs. Parking was good too, but a little tight driving downstairs so be careful in how you approach the ramp if you have a bigger car. When you drive around the back of the hotel to park, you have to drive across the courtyard to the parking garage, use your hotel card to key in and open the garage door, then drive down to little ramp to the underground parking. I had to figure that out with the help of hotel staff, so hoping to help others with that bit of info. Get your key card from the hotel first, then go and park. The hotel is near Chinatown (which is tiny btw), old Montreal and a short walk to restaurants and the subway, but please note, the hotel is a little out of the way, so not as centrally located to downtown as I expected, but still very doable.

The mini frig didn't have a freezer shelf, so I couldn't re-freeze my ice packs. The parking was a little confusing at first (see my directions above).

Clean, comfortable, had a pool and hot tub.

Pool and hot tub were filled with parents using them as private spas--letting their children shriek and cannonball and otherwise just not respecting that it was a shared facility. Front desk staff had no knowledge of the surrounding area. Multiple staff members at different times gave woefully incorrect info on where to catch 747 bus to airport (for anyone wondering, it's incredibly easy--it's across the street at 305 Rene-Levesque. staff wanted to send me the opposite direction, several blocks away, where there in fact wouldn't be service--glad the STM website had accurate info!). When asked a good spot to hang out for a couple of hours, was sent to a pretty nondescript (and not particularly comfortable) shopping mall a 15 min walk away.

Great location. Really close to Chinatown, downtown and other tourist sites. Clean and spacious room. The underground parking is safe and convenient and there are elevators inside allowing you to go up to your rooms without going outside. You need to check in first and provide them with the car info. Then room key cards and the parking card will be given. Use the key card to open the garage door and drive down. The garage entrance is at the back of the hotel (the courtyard). You can park at the courtyard first for check-in (just a few minutes) and then drive in the garage.

The plug in the bathtub didn't work so the bathtub couldn't be filled up.

The location was fairly central, within a short and equal walking distance to Old Montreal and the downtown core. We walked everywhere and always felt like we picked a good central location by staying at this hotel. The staff were very friendly and accommodating from beginning to end. They were fluently bilingual, cheerful and informative. When we asked for a kettle to be delivered to our room the request was taken care of within less than 5 minutes and done with a smile. When we asked for bottled water, the concierge asked us how many we would like and promptly gave us what we needed. The coffee shop in the main lobby had decent espresso-based coffees and pastries. The gym was clean, spacious and decently equipped for a hotel. The parking was underground, seemed safe and was easily accessible. In and out privileges.

We have no complaints.

The location was perfect! Close to everything - walking distance to all sorts of places and attractions including restaurants and the subway. The restaurant, Darlington, was very good and the staff were friendly and courteous. Recommendations were helpful and tasty - both drinks and food. Pool was a treat as was the hot tub although would have preferred stronger jets. The hours of operation for the pool and gym facilities was very convenient and accommodating- you could definitely take advantage of them both in the morning and at night while still being able to pack in a day of adventure about town. Underground parking on site was a nice bonus! Definitely would recommend and will keep it in mind for my next visits!

The location of the tv in the room in relation to the bed was awkward. You would have to watch it while lying on your side. Perhaps the placement could be changed. Also, stronger jets in the hot tub would be nice.

Room, bed and staff were great. We were lucky enough to get a corner room, which was very nice. Rooms are spacious and I could easily fit my mobility scooter in a corner. Airport bus stops nearby, so very easy to get to.

Food options could be a lot better, but there is so much choice in Montreal anyway that it isn't a huge issue. There was a fantastic shower but no bath - some may prefer this! Would be nice to be able to connect phone to TV in room.

i like how clean it is and how close it is to everything

the food is too expensive for the quality

Kelly the front Desk girl was fantastic. My French is non existent, she stepped in with English as soon as I said Bonjour. She went over and beyond to take care of me and my son. she was very helpful giving suggestions for shopping, food and attractions. She kept my luggage while I played tourist before I could check in. Amazing service. Come see Kelly and tell her Justin from Calgary sent you. you will not be disappointed. Close to VIA Rail Down Town station walking distance. Close to Eaton Square Mall, Close to IGA grocery store, Close to The Old Port. So many attractions. I spent a week looking at Hotels online. Glad I finally made the choice to pick this one. Clean modern Hotel. Nice rooms. Nice work out room. Nice little pool and Hot Tub.

Sirens outside at all times of the day. Police, Ambulance. Constantly.

Great location halfway between 2 metros. Next to Chinatown and the ice skating plaza. Grocery in the mall across the st. The room was large and comfortable. Garage access from the elevators were the best feature with in/out privileges (daily fee). Warm pool was nice.

Wish there was a microwave in the room. Restaurant breakfast options are too pricey. Pool and hot tub area could be a bit cleaner. Only 3 sets of towels for 4 of us.

The room emmenties definitely were more than expected. We were greeted by Eliane, who was more than gracious and helpful towards our needs. I had inadvertently left behind a wrist-watch and it appears that the Staff are attempting to locate it for me.

Perhaps a decrease in price of the parking, but it's understandable.