Great place to stay. Nice rooms and helpful staff.

You have the option of including dinner with your stay. I would recommend against this option. It is expensive but the menu is very limited. The service for dinner is very slow and poor, and the food isn’t very good quality. There are many lovely restaurants nearby. Don’t confine yourself to the hotel for an overpriced dinner of low quality and bad service at the hotel. Other than the dinner the hotel is great.

Nice room size and furniture Shower gel provided Quiet Nice firm mattress large pillows Room was warm and heating worked well. Good lighting throughout. Good selection of food at breakfast Nice staff Close to Trams and metro, near to city centre Close to supermarket and other shops

There was only 1 plug socket that could be used and it was near the floor, The plug extension for the kettle was to short so the kettle had to be put on the foor to use it. No windows in the room. A strip light above the bed couldn't turn off No English tea, hot chocolate or baked beans, available at breakfast

The room was spacious and well equipped. A lot of space for stuff, walking, sitting. Really nice and spacious. The only two issues were curtains that did not cover the windows thus allowing light in from the street and a short bed/bedding - which is my usual problem as I am almost 2m tall. I would appreciate to be able to choose a bigger bed and cover the windows for a proper night sleep.

The fist day was everything great about breakfast, the second the bacon was hard and full of gristle which was pretty bad. Shame as I left shortly after and that feeling of awful breakfast stayed with me as the last memory.

The hotel responds promptly for instance before you arrive. The hotel has excellent receptionists. They are fluent in English, confident and very helpful. They helped us arrange taxis to and from the accommodation, which was way easier for us because we do not speak the language, therefore we could not communicate well with some people. Breakfast was excellent too! Thanks to the two lovely ladies that were responsible for breakfast. They are very friendly, and happy people. The hotel is in a good location, very near to the city Centre, quiet, and they made sure the room is clean. We had clean rooms and towels everyday. Thank you for making our stay in Prague memorable!

Even though we had enough food for dinner, we feel that those working in the dinner section or rather restaurant, should be a little bit friendly, and make people feel welcome regardless of who they are serving. There is still room for improvement....

Great breakfast.

Location is great. Tram station nearby - by the way you can purchase tram ticket from the reception, which is very convenient. Also Tesco and other supermarkets and cafes close by. The room itself (we had triple room) was very convenient - as there were two separate areas, sitting area and sleeping area. With door in between. Plenty of furniture, kettle, mini fridge... all you need was there. Breakfast was also good - a very decent variety of food, different types of eggs, cold cuts, vegetables. Also the restaurant downstairs is nice - good food and polite staff. Sitting area outside the room on the veranda was also very nice (1st floor). Overall a very decent hotel in a great location, good value for money.

1. No hungers / hooks in the bathroom. Its easy to fix, and will be so much more convenient! 2. Cleaning the first day was not that great - they left dirty cups on the table and didn't replace the instant coffee. But after we told reception about this the issue was solved. Generally cleaning of the room was not at a great level. 3. Beds are confirmable, but the pillows were real disaster - too big and flat....

The breakfast was great, the hotel and the room were clean and quiet. The receptionist was very helpful and friendly.  the Wi-Fi was good. There is a nice large terrace with picnic tables. The room that we were given was much bigger than what what I noticed online. It had a double or maybe a queen or king size bed. Probably we were upgraded

There were no English language TV channels that I could find. They were all in Czech. There was one interesting science channel that was worth watching, even without the the sound. The rooms could’ve used a bit more decorating, but that wasn’t a negative for me.

The location was absolutely fantastic, beds were quite comfortable. Overall good value for money

The air-conditioning was not very cold & with a sun roof in our room - it was still quite warm with the sun glaring in. Also with the sun roof - the blinds on them only keep out direct sun & doesnt darken the room at all. So we found it very difficult to sleep after 6:30am. Also the shower water temp was temperamental and wouldn't give a consistent warm - would range from scorching to room temperature.

Location and breakfast (with champagne :))

Parking is very difficult in the area and there are no free parking spaces at all for the guests. Also, the dinner was very disappointing, because there was only a selection of 8 different types of foods - and 3 kind of soups. The menu was the same on both days, no variety! To make matters worse, on both days the hamburger was unavailable and also the soup of the day was unavailable too. I think this is unacceptable for a 4 star hotel.

Lovely hotel, great location. Really comfy rooms. Handy for everything. The staff were wonderful. Very friendly and helpful. The breakfast was great. Fantastic value for money. Would definitely book this hotel again. We had a room for four, we didn't have high expectations because it was so cheap but were very pleasantly surprised. Thoroughly recommended.