Legendary and comprehensive service facilities Party plan daily With youth group stuff Bella and the other two group The profusion of the reception officers especially Mr Adriss very welcome guy and helpful solving all issues with balance of Hotel business and the customer desire Beside the good assisting of Mr Reda Rageb and Ahmed Abubaker The restaurant very good in all directions food and stuff crow

Dark in the entrance The policy of taking 40 dollar for early check in was not suitable especially when guest came 6 am mornybf from flight direct and the hotel knew there are no flight from some countries only in this time Beside that 40 extra charge not. Allowed to have breakfast in the same arrival day while you chargers extra for early check in

Big and clean rooms. Amazing buffet. The people working there very profesional and kind always ready to help. The swimming pools and the beach beautiful. you can see plenty of coral and fishes. Superb experience.

Breakfast was well presented and easily available.I had a late checkout at 8 pm ,before checkout i said to the checkout desk i would like to have dinner as well she said she had already done room charge ,so i could pay separately. Plenty of choice for dinner aswell .one of the chef took us round to explain what was on the menu

At the restaurant i explained i had checked out and would be paying separately .from this point i was made to feel that we would disappear without paying. After dinner i was taken to the front desk to pay for my bill .at the front desk the male receptionist said he would not except my credit card i had to pay in cash ,i could sense from his tone to the restaurant staff that i was not a reliable customer to pay with my credit card

The staff are very helpful, cheerful and fast. Every thing was clean. The view magic.

No WiFi Network. There is no tourist office. The blanket was having bad smell.

The staff are the hotel's real stars. Natalia at Guest Services was highly professional and efficiently helped us on a number of occasions. Ibram ditto, at the Lebanese restaurant in the evening, at breakfast and on the beach. The location is fine, long beach with well spaced out chaise longues.

The hotel internet is bad. Get a local SIM card for data usage, at the airport or the hotel shop.

We liked everything about the sheraton Hotel all the staff were great so helpful and certious if any queries nothing was any trouble sorted very quickly and promptly resolved restaurant was great,at least 3 of them all serving a great,selection of foods beach was amazing so clean and entertainment on the beach plenty if things to keep you occupied or just to relax the area where hotel is situated is a taxi ride into plenty if towns for shopping or other entertainment you fancy . Highly recommend the sheraton Hotel will be back again

Nothing all staff will see to all your requirements

Nice big hotel good projected.All room have balcony with fantastic sea view. Stuff is realy polite and always ask if we are satisfied with food and service.

The beach is coral and you can not swim.Nobody swim. There are pools but water is so cold,so you can only enjoy in the view. I was asking at least to heated water in pool but they said : ok.ok But not did it.

The hotel is nice and spacious, clean and organized. The staff were so helpful and professional. Should mention and thank Mr. Mohammed Atiya at the front desk for his smooth checkout and help.

I wished they had the paid-out option as card was not accepted in transportation, and ATM machine declined my cash withdrawal.

The advantage of the room was that it was not close to the pool and faced the tremendous island Tiran. I liked the staff.it was vert helpful.it is very convenient that the cleaner was all the day long on the floor.i asked for his help some times.i liked the service in the restaurant.every my wish:coffee,wine,beer was fulfilled.mostly i liked that it was not already HS and we enjoyed the beach and the sea almost alone.

I reserved the room facing the garden,but got the room in the main building facing the beach.i did not understand why.the food was ok.when you are snorkling alone,it is a bit dangerous that you can meet suddenly the shark because the undersea area is not defended by some underwater net or whatever.

The hotel was big, big rooms, a very nice view of the beach and the sea, a pool Not great but really good. The sea has a beautiful coral reef and a convenient place for snorkeling. The hotel was attentive to our requests and we had a great time

The hotel is in a remote location and any trip requires a taxi. At night there is no boiling water in the shower and you have to talk to the reception and they will take care of it