-Wonderful Location , amazing beach , very professional and helpful staff , variety of food -Room,beach and all sections of the hotel are amazingly clean . -The family room has large dimensions which make it very comfortable. -The hotel has many restaurants from different international kitchens . -Bosh club provide great unique services . I would like to thank : -The management Mr.Mohamed younis 🤝, Mr.karam , Ms. Dina , Mr.Abd Elaziz . -Abd Elhamid from Bosh club -Ahmed Ali from Italian restaurant -Hatem from international restaurant -Sherif housekeeping

Really Nothing

Rooms were spacious and kept immaculately clean. The hotel beach was lovely as was the adult only pool area and the gardens were beautifully maintained. Top Tip: To book the a la carte restaurants, bookings are released at 00:15am each night for the next 2 days. The Thai and the cote D’Azur restaurants were the best.

Generally the service was good but sometimes there were inconsistencies especially with the making of alcoholic drinks. The room keys constantly stopped working so make sure you keep them away from your phone. The pay for Seafood restaurant is very underutilised- this should be swapped with the Italian restaurant.

It was absolutely beautiful and the food was the best I had at a resort. The spa service was great Marwa is excellent at her skill. The all inclusive deal was a great price and discount you get for booking through booking.com seals the deal.

Not much I didn't care for but I have a few suggestions. It would be nice if the spa area didn't allow male workers where women are getting spa treatments. Some women are Muslim and don't like being unclothed with strange men in hallways. Also if you could make washclothes available upon request or have them in the room it would be lovely.

The level of hospitality offered by all staff at the hotel was exceptional. We were greeted every time in a warm manner and found the level of fulfillment to be of high standard. We thoroughly enjoyed our time at the resort and would hope to do the visit again soon.

Some thing were not included in our 'all inclusive' holiday at the resort which we found to be unacceptable. For example the Spa excluded most things and left us wondering whether the Spa should be branded as an element of the hotel. Also the beach huts were excluded which we found unacceptable. Why pay a high price only to find minimum options to be included???

The food servers went out of their way to accommodate dietary requirements (vegan, vegetarian). They really tried to help us find things we could eat including the Food and Beverage manager (thank you Mustafa) and the restaurant managers. All the staff were friendly and helpful and went above and beyond to assist with any question, need or activity. Pier for swimming in the ocean was helpful and the lifeguards were friendly and helped make it safe. The sand is nice but it isn't a beach where you can walk straight into the ocean because of the coral. Coral shoes are needed but can be purchased right outside the hotel with some haggling (don't be afraid to haggle hard, it is expected). The coral means excellent snorkeling from the pier and there is a small ocean paddling area for kids. Useful to know that there is a fair walk (10min?) from the restaurants and some rooms down to the beach. It's nice and some exercise but obviously uphill on the way back. There is a regular shuttle buggy up and down that you can use if you want or need to! Pools are ample, not crowded (although this was off season). The resort is well run, clean and pleasant.

Not every restaurant opens every night so they get booked a week in advance. It can be a bit disappointing. But the main buffet is always good/ample. The entertainment is.....an experience! The reviews that warned that it isn't great were good preparation!! But we still had a good laugh, just lower your expectations and then it will be funny rather than disappointing. Bathrooms could be a little cleaner (hair on the floor, bit dusty) but were fine. Be warned that all inclusive is for local spirits, wine and beer only. This is fine for beer but the wine wasn't great. Again, not a deal breaker, I think it just helps to know these things beforehand.

The whole site was stunning with lots of staff to keep it clean and to attend to your needs. The staff were lovely, welcoming and helpful. The main buffet and charcoal grill were really good, but the separate Indian, Thai, etc restaurants were exceptional. Good range of cocktails available. Massages were great and great value.

Hard to say much here. It is a stunning resort. The restaurant booking app is awful and needs to change - you have to keep loging into it with you date of birth etc - it should show what is available and allow you to book, rather than to check each restaurant one by one. Useful improvement would be to label the buffet food. No one hovered for tips, which was lovely - please can management put a tip jar in the reception as I wanted to leave a general tip.

Breakfast was amazing thank you all staff. They was very friendly and polite from Italian restaurant. And thank for fresh fruit every day. I want to say thank you manager M. Tayl from Italian restaurant for amazing pizza and pasta carbonara. All staffs from reception was polite and friendly as well. All managers from this hotel amazing. I will recommend my friends this hotel. See you soon.

All good

The stay was more than excellent. The place is wonderful. The service is excellent. The variety of food among the 8 restaurants was very delicious and the service was wonderful..

The night parties were varied every day, but unfortunately they did not exceed half an hour. The desserts served in restaurants were not diverse and were the same throughout the duration of my stay.

The facilities were excellent, and the staff were exceptional! From the minute we arrived, we were greeted by warm staff who went above and beyond to ensure our stay was comfortable and enjoyable. I cannot speak highly enough about them

The facilities are amazing. We stayed in July so temperatures were in the 40s daily. There are amazing pools for children and adults, I think it would be great to have a couple of shaded areas over the pool so you can escape the scorching sun while you are swimming. Other than that everything was amazing!

Everything is great, the staff was so friendly (Abdul Hamid from the Royal club, Mohammed and Mahmoud in the reception).. the animation team also (Mickey, Bebo, Lera, and Diana) the Indian restaurant was the best one in the resort. this wasn’t my first visit and definitely it won’t be the last:)

They should put music in the beach not just on the bar it will be much better also in the Royal club swimming pool.. the food wasn’t that great also the main restaurant didn’t have different choices in the food buffet. last the resort should do more activities good ones…