-Wonderful Location , amazing beach , very professional and helpful staff , variety of food -Room,beach and all sections of the hotel are amazingly clean . -The family room has large dimensions which make it very comfortable. -The hotel has many restaurants from different international kitchens . -Bosh club provide great unique services . I would like to thank : -The management Mr.Mohamed younis 🤝, Mr.karam , Ms. Dina , Mr.Abd Elaziz . -Abd Elhamid from Bosh club -Ahmed Ali from Italian restaurant -Hatem from international restaurant -Sherif housekeeping

Really Nothing

Although initially skeptical about booking a lesser-known international brand, we were not disappointed. Personalized service began at check-in and maintained a high standard throughout our stay. Rooms: Two spacious, well-designed side sea-facing rooms with excellent views, quality linen, ample cupboard space, and effective soundproofing, lighting and great air-conditioning. Daily cleaning was thorough, and the room attendant was exceptionally attentive, even creating towel animals for the child. Food: All-inclusive food was abundant throughout the day at various locations. Main meal buffets were good but could use a bit more variety and flavor. Desserts were always mediocre. Shortage of table cutlery is an issue. Poolside and beachside light meals were decent, and the à la carte restaurants were great. Activities/Other: Superb, well-maintained gardens and clean pools with ample sunbeds. Safe, high-quality pool slides. Attentive lifeguards at beach and pools. Excellent beach with superb snorkeling and impressive corals. Other Services: Some sales personnel from the beauty salon, spa, and dive center were a bit too repetitive on sales at pools and beach areas, although their service quality was excellent, but pricey. Resort had helpful ATM's and convenient stores. Concierge was excellent, and the hotel-organized 3rd party trip to the Ras Mohammed reserve was fantastic for diving and snorkelling. Overall, everything at this hotel just works, and the staff and management take immense pleasure in serving guests. All requests were promptly addressed, contributing to a culture of excellence.

Some minor items as noted above.

Rooms were spacious and kept immaculately clean. The hotel beach was lovely as was the adult only pool area and the gardens were beautifully maintained. Top Tip: To book the a la carte restaurants, bookings are released at 00:15am each night for the next 2 days. The Thai and the cote D’Azur restaurants were the best.

Generally the service was good but sometimes there were inconsistencies especially with the making of alcoholic drinks. The room keys constantly stopped working so make sure you keep them away from your phone. The pay for Seafood restaurant is very underutilised- this should be swapped with the Italian restaurant.

It was absolutely beautiful and the food was the best I had at a resort. The spa service was great Marwa is excellent at her skill. The all inclusive deal was a great price and discount you get for booking through booking.com seals the deal.

Not much I didn't care for but I have a few suggestions. It would be nice if the spa area didn't allow male workers where women are getting spa treatments. Some women are Muslim and don't like being unclothed with strange men in hallways. Also if you could make washclothes available upon request or have them in the room it would be lovely.

The level of hospitality offered by all staff at the hotel was exceptional. We were greeted every time in a warm manner and found the level of fulfillment to be of high standard. We thoroughly enjoyed our time at the resort and would hope to do the visit again soon.

Some thing were not included in our 'all inclusive' holiday at the resort which we found to be unacceptable. For example the Spa excluded most things and left us wondering whether the Spa should be branded as an element of the hotel. Also the beach huts were excluded which we found unacceptable. Why pay a high price only to find minimum options to be included???

The food servers went out of their way to accommodate dietary requirements (vegan, vegetarian). They really tried to help us find things we could eat including the Food and Beverage manager (thank you Mustafa) and the restaurant managers. All the staff were friendly and helpful and went above and beyond to assist with any question, need or activity. Pier for swimming in the ocean was helpful and the lifeguards were friendly and helped make it safe. The sand is nice but it isn't a beach where you can walk straight into the ocean because of the coral. Coral shoes are needed but can be purchased right outside the hotel with some haggling (don't be afraid to haggle hard, it is expected). The coral means excellent snorkeling from the pier and there is a small ocean paddling area for kids. Useful to know that there is a fair walk (10min?) from the restaurants and some rooms down to the beach. It's nice and some exercise but obviously uphill on the way back. There is a regular shuttle buggy up and down that you can use if you want or need to! Pools are ample, not crowded (although this was off season). The resort is well run, clean and pleasant.

Not every restaurant opens every night so they get booked a week in advance. It can be a bit disappointing. But the main buffet is always good/ample. The entertainment is.....an experience! The reviews that warned that it isn't great were good preparation!! But we still had a good laugh, just lower your expectations and then it will be funny rather than disappointing. Bathrooms could be a little cleaner (hair on the floor, bit dusty) but were fine. Be warned that all inclusive is for local spirits, wine and beer only. This is fine for beer but the wine wasn't great. Again, not a deal breaker, I think it just helps to know these things beforehand.

The whole site was stunning with lots of staff to keep it clean and to attend to your needs. The staff were lovely, welcoming and helpful. The main buffet and charcoal grill were really good, but the separate Indian, Thai, etc restaurants were exceptional. Good range of cocktails available. Massages were great and great value.

Hard to say much here. It is a stunning resort. The restaurant booking app is awful and needs to change - you have to keep loging into it with you date of birth etc - it should show what is available and allow you to book, rather than to check each restaurant one by one. Useful improvement would be to label the buffet food. No one hovered for tips, which was lovely - please can management put a tip jar in the reception as I wanted to leave a general tip.

Breakfast was amazing thank you all staff. They was very friendly and polite from Italian restaurant. And thank for fresh fruit every day. I want to say thank you manager M. Tayl from Italian restaurant for amazing pizza and pasta carbonara. All staffs from reception was polite and friendly as well. All managers from this hotel amazing. I will recommend my friends this hotel. See you soon.

All good

The stay was more than excellent. The place is wonderful. The service is excellent. The variety of food among the 8 restaurants was very delicious and the service was wonderful..

The night parties were varied every day, but unfortunately they did not exceed half an hour. The desserts served in restaurants were not diverse and were the same throughout the duration of my stay.

Amazing! If you are thinking about staying here, you have to! The resort is beautiful, clean and massive - u need to get round in a bus or a cart. They have buses around the resort and u just hop on or hop off. However, if the staff see you at the bus stop and they have a cart, they will usually offer to drop you off. The facilities, the staff and the food are the best. First, the facilities there is a beach on site and multiple swimming pools with a separate adults only one which is great for relaxing. I have never felt so comfortable in a burkini!! The staff at the all the facilities are amazing, you never need to get anything yourself - if you want drinks, extra towels etc they will get it for you, it’s never any trouble. Secondly, the food - there is an open buffet and multiple restaurants (you need to book and some you need to pay for) we tried the buffet and a good few restaurants. The food was delicious and we did not get any food poisoning! Finally, the staff!! They are all so friendly and go above and beyond for you, nothing is too much of an ask. They will do anything to make sure you are having a relaxing experience. They really made our holiday the best it can be. We met the most loveliest people and a special shoutout to Ahmed Keshar who always helped us out, Assam Sabir the housekeeper who always made sure we had everything we needed, Ali Amer who was security at reception who always greeted us with a smile! Thank you to A.Samir at reception who accommodated our late checkout swiftly and finally, guest relations (her name began with an A) who provided us with gifts from the hotel as we were celebrating a special occasion. We will deffo be back - room 5221!

I loved everything however maybe an option for a walking tour around the resort so we know where the buffet etc is as the first day we did not know where we were going and a little bit more information on how to reserve a booking for the restaurant as we had to figure it out on our own like the 48hr in advance reservations etc.