+ Location is good near Mall of Emirates. + Smoking rooms are available. + Vallet free parking is available ( normally they have closed car park but because of flood disaster recently happened, car park was out of service ). Vallet parking guy is kind and fast. + Room size is very big. + Bed and pillows are comfortable. + WiFi is working properly. + Staff is kind and helpfull to remove any problem during your stay ( They opened on 1st June after 6 weeks closed period because of recent flood issue ). + Breakfast open buffet options are ok but can have more variety. + Lighting of room is good. + Daily cleaning is proper. + Laundry service is fast. + 7/24 open gym is good. + Price is acceptable for business travellers at hot summer season.

- Laundry prices can be better. - Breakfast options can be more. - Gym area can be bigger with more equipments. - I hope next time closed car park can start to operate.

The room and hotel itself was great. Beautiful, comfortable and very quiet. Loved this!

The check in could have been better. I felt the two people who checked me in were very rude because my credit card needed a PIN and for that card I didn't have one. They weren't at all patient and they became pretty rude pretty quickly. Once I produced another card that did work, they were all smiles again. It didn't make a good impression on checkin. Also some (not all) the front desk people seemed pretty clueless about local amenities. Some were super lovely and helpful so they weren't all like that. Just a few bad apples I felt! No a great way to start.

Location and the price close to amenities

Nice pool, wonderful staff, comfortable rooms, great location where you can walk across to the Mall of the Emirates. They have a luggage storage facility where we left our bags for a couple of days when we went to Abu Dhabi. Extremely warm, responsive and helpful staff throughout the hotel. Good location, lots of stores, pharmacies, restaurants and cafes around.

I stayed 7 nights in this hotel with my wife and children 13 & 17, during the last the days of Ramadan and Eid. Before we arrived at the hotel i asked for an interconnecting room after booking, cause there was not such an option at booking.com. We arrived around 3 AM, Mr. Moestapha and Mr. Nour checked us in. I explained them the situation and they where really helpful to gave us an interconnecting room. The location is very central , metro , mall , shops , restaurants, markets everything is walking distance. Hotel and rooms are very clean and you will see 24/7 staff cleaning the property. Hotel parking is available and free. The staff was very kind even they where very busy because of Eid. Breakfast is good / ok. Maybe a little bit more variety. İ read some negative reviews but our experience was amazing. İt depends on how / and what you want to see. Price / Quality more than worth it.

Everything was perfect. We all enjoyed our stay. Maybe more variety in Breakfast. Thanks to all.....

Very clean, nice breakfast , helpful staff. Excellent location

This is my 3rd time at Hilton, and I enjoyed my week very much. Within walking distances to Mall Of Emirates. The area is quite and very safe for a single female traveller. The breakfast was delicious everything you want they have. The pool is just so relaxing, very clean. Taxis right out the front. I must mention the lovely girl who cleaned my room Pramila did a great job very hard worker (need to get a raise). Will be doing another booking soon for next year.

Nothing

The location was highly convenient with MOE just around the corner. Convenient stores and multi-cuisine restaurants all around.

The breakfast spread could have been better. We stayed here for 6nights and the breakfast menu got a bit boring as it was majorly the same every day, unlike other hotels. Travel desk was not available most of fhw times. So it rained one of the days and the area was flooded. It remained so for another 2 more days.I was surprised to see the hotel not taking any measures to pump out the water from their entrance as it was getting inconvenient for the guests, clearly.

+ Good location very near to Mall of Emirates. + “ Mostly “ helpfull and smiling staff ( some exceptions are available also ). + Room size, bed comfort, pillows, sheets … good and clean. + The room was cleaned every day and towels were changed. + They have discount for Hilton Honors Club members for drinks at the hotel bar. + Breakfast is good with different varities. + Price is logic for high season of Dubai. + Wifi is working properly. + Gym is available on the 1st floor. + Laundry service is good and quick.

- Free car park under the hotel should be expanded, sometimes difficult to find available space. - Breakfast area should be expanded. sometimes difficult to find available table after 9:00 am. - Quality of reseption staff should be increased with trainings, case studies, etc … - Gym area and equipments should be expanded, sometimes difficult to find available equipment at morning or at afternoon busy time of gym. - Laundry price level can be better.

+ Room size is quite big. + Bed and pillows are comfortable. + Cleaning of room is daily and good. + WiFi is working properly. + Open buffet breakfast is between long hours of period. + Closed underground parking is big advantage at Al Barsha. + Walking distance to Mall of Emirates.

- Open buffet breakfast options can be more with variety. - Breakfast area should be bigger. - No price advantage or discount for regular guests or for Hilton Honor Club members.