Did not have breakfast so can't comment but the coffee bar was nice & they have a little 'shop' that sells snacks if you don't feel like eating a large plate from Room Service late at night! Fab location for my needs - a concert at The Limelight venue. It's right next to a Starbucks & the bus station that provides the routes to both airports. Our room was spacious, clean & very comfy. The beds were nice & firm - we both had a great night's sleep. They provide pillows of varying firmness which is great! Bottled water was provided in room too alongside teas, coffee & biscuits :) Bathroom & carpet were both clean which is very important for me!

Nothing :)!

Nice room and comfortable bed very very pleasant staff

Second night of our stay joining room had TV on full blast and we got absolutely no sleep whatsoever Also the fact that the hotel doesn't take cash isn't very convenient

Location is excellent. The staff were all very friendly and helpful. We stayed in an executive double room and the facilities were great; the mini fridge was replenished with two cans of coke and bottled water each day. There was a coffee machine and kettle, with the coffee and biscuits again replenished daily. Daily maid service was available if required. The room was quiet (5th floor), although internal facing, so no view. Room was always warm, but could be cooled using the air conditioning.

The bed in the room was very firm to the point of being uncomfortable to sleep on. The self service breakfast area was slightly too small for the size of hotel, especially when busy. Two coded machines were slow operating and generally had queues. The first morning, both broke down with only one being fixed. The staff were all very attentive when approached, but again not enough on to attend to busy periods. The cooked breakfast was very good, there was limited fruit selection available and the pasties appeared not to be cooked fresh, but defrosted (needed breaking apart and were squashed).

Very efficient friendly check-in, room comfortable and a good size. Location of the hotel was excellent with easy access to all sights/attractions. We were in the city to see a concert at the SSE arena and it was an easy and pleasant walk away. We didnt eat in the restaurant but had a snack in the bar which was delicious and served promptly. The hotel felt very secure.

The soundproofing of the room was quite poor and we could hear our neighbour's zoom call. Housekeeping knocked on our door at 7.25 one morning which woke us up. The bar area was very cold with draught from the front door.

A big minus is the recommended parking. You read the flyer about 6 pounds, and then you do not see what is written in small print and that it is the price from 16:00 to 07:00 (or something similar). As a result, parking 15:00 - 11:00 cost 21 pounds (+15% to the cost of accommodation).

Location was within walking distance to a lot of places we wanted to visit and there were also plenty of shops, restaurants, bars nearby. The area felt very safe even late at night. The room was very comfortable. I couldn’t fault it in any way but it was a very standard hotel room. We didn’t have a huge amount of interaction with staff but everyone we did speak to were friendly and helpful.

The bathroom could use some small updates (Eg sealant around the tiles was grubby looking and crumbling in places). We noticed at breakfast on Sunday morning (a lot busier than Saturday morning) that some of the cutlery was a bit grubby.

Loved how it smelled so nice when i first walked in. I asked if i could check in early morning and they had no problem with that (subject to availability of course) Using your room key for lift. Spacious room i got! Bed was super comfy and tv was good, all channels were there :D I had an early flight so would of missed breakfast (important part of my day :) ) so i asked if i could take away some breakfast and the staff were so helpful and let me take it in a t/a box! The lady who worked at the breakfast gave me bottled water, even offered me coffee but no lid so i declined :) then she offered me an orange 🥰 so lovely and generous!

Only one small thing which was the pumps on the shower gels were hard to pump out lol

Excellent location! 4 mins walk from the train station, about 3 mins walk into the city centre. Transport links to go to places such as the Titanic museum was very good. (however, only 35 mins if you wanted to walk!) Some coach trips stop outside the hotel and will pick up there. The staff was very helpful, polite and friendly. Breakfast was good, some food not always available but that was mainly because how busy it was. If you go after 9am it gets really busy so expect a short waiting time. The room was good. I stayed there with my two kids. The shower could have been a bit more powerful, but a minor point really.

N/a

The hotel is in a fantastic location, really central to everything and the bus lines. It's just a few minutes' walk from where the Game of Thrones shuttle bus picks up, and links to other tourist attractions are also just a few minutes' walk away. Staff were really helpful and friendly, we asked for more towels late at night and they were delivered within a few minutes. We were also given a complimentary hot drinks voucher at check-in, which came in handy after a long day of exploring. Breakfast was superb and a perfect way to start the days. Everything was perfectly cooked, loads of choice including cereals, porridge, continental and cooked. The beds were really comfortable, especially after miles of walking! Black-out curtains, too which not all other hotels opt for but I think are important for a good night's sleep. Just a great stay overall, was very pleased with our choice of hotel and will definitely stay here if return to Belfast for a visit.

Very little we didn't like - the only minor complaint would be that there were a few little shaving hairs in the sink on arrival and no toilet brush. Other than that, absolutely zero complaints.

Hotel is central to most things and only a short walk to the shops, bars and restaurants. Hotel was modern and very welcoming

A few small things ,we were located on the first floor , outside our window was a downpipe that ran from the top of the building to the first floor where an offset brought it in the building at our floor, we could hear a constant drip in the pipe as it was metal. On our second day we requested our room be made up , we left early morning and returned just after 5pm , the room was still to be done , as we were going out for dinner at 7pm we had to go find the maid as we had no fresh towels etc and she advised she couldn't tell us when the room would get done , not ideal Last point was a couple of broken tiles in the bathroom with the room But overall the Hotel was great and would definitely stay again