The interesting and quality style of this hotel is rare. The location could hardly be better. Essentially on a major tram line, and one block off of the waterfront. Breakfasts and restaurant are wonderful but the thing that made the biggest difference to me was the kindness and concern of the staff. I’ve traveled the world professionally for more than 35 years, but never been treated better anywhere.

It was hard to find a room service menu. Turns out the QR code is buried in a TV data channel. Please just put a piece of paper in the room with the WR code… or a paper menu. Otherwise, as perfect a hotel stay as I’ve ever had.

Great location, a few minutes walk from the Esplanade and the market square. Very comfortable room with high quality toiletries and a good shower. Bed was very comfortable. The buffet breakfast was extravagant! Must be one of the best hotel breakfasts I've had. The staff were very helpful and friendly.

Maybe not their fault, but the room was kept at a constant temperature of around 21°C which is a bit cold. When you change the temperature on the thermostat it takes a few hours to go up a couple of degrees. Even after changing it, when we came back in the evening it was back on 21°

Excellent location. Bed was very comfortable. Nice bathroom. Staff vey accommodating.

No options for good coffee and a small snack in public areas. We didn’t want a huge expensive breakfast. Also, room closets are poorly designed. Difficult to hang clothes and get to coffee/tea service. Very cramped. Room was very dark. Doors were so heavy, we had a hard time opening them.

Great selection of foods at breakfast, including vegan options. The atmosphere was lovely, and we were happy breakfast was included with our stay. It was tough waking up early coming from the US, so the convenience was great. The receptionists were very friendly and helpful, acme even lent my husband a charger that would work with his 3 prong laptop when we realized our travel plug only had two.

Can't think of anything

Wonderful hotel! The room was modern, comfortable and super clean - loved the pop of colour and fun in the decor and the bed was SO comfortable. The staff were very friendly and helpful. Breakfast was wonderful, a great selection of standard hot & continental options as well as more interesting dishes and some local touches. Love the fact it went until 2pm on weekends, absolutely perfect for relaxed travellers like us. Location was great, a short walk to town centre and also close to one of the ferry terminals, perfect for day trips to Suomenlinna and Tallinn.

The standard double rooms are not all that large considering the price point - but still had a small sitting area with sofa and we still felt it was super worth it considering how comfortable and nice it was.

The reception was great. We arrived at the hotel much earlier than the usual check-in time, but the staff at the reception kindly offered us an option to early check in perhaps due to the room vacancy. For a family with young children like us, it was so amazing to leave our heavy bags and suitcases inside the room before going out for sightseeing.

We found a someone's hair at the shower room before using it, which made us uncomfortable.

We LOVED this hotel which was ideal for our 4-day sightseeing trip to Helsinki. Centrally located with a large twin room with two queen beds that was perfect for us two friends to share. The room and bathroom were well-appointed, cosy and stylish, and the beds were extremely comfortable. Friendly and attentive staff were available day and night to answer all our queries and the breakfast was superb, with a huge variety of freshly cooked, local and international fare, served with a smile. It really made our trip.

One tiny detail - there was nowhere in the room or bathroom to hang wet coats or towels. Given the rainfall in this city, it is much needed,

The hotel was perfect for our three days in Helsinki. The hotel breakfast was excellent and the staff were great. A special mention for Moonie was lovely and very helpful with tips about the city. She thoughtfully bought me honey and lemon drink for my cough. The selection of food were both impressive and delicious. Our room was comfortable and very quiet. Lots to do in the area. Highly recommend.

The location is excellent, you are a few hundred meters away from the city center. The room looked really cool from inside and it was spacious. We loved how the room was equipped by everything we needed.

Nothing really.

Great location - easy walking distance to all the main tourist sites. Great breakfast and the staff were exceptionally friendly and helpful in all areas of the hotel. Breakfast until 2 on weekends - I like a lie in so this was excellent

Nothing - there was nothing negative about this hotel at all. I would absolutely recommend it.