I like it because it is a boutique hotel, I like staying in places like these that I don’t get lost in a concrete jungle, the reception area was warm and welcoming, the room size is average (I booked for Style room. I was expecting a bit bigger room as I see in photos it seems larger but photos are deceiving sometimes. We were given the lowest floor and our view is the building across which can see us through our sheer curtains. What makes my stay memorable and special are the staff in the restaurant, they are extremely gracious and polite and kind and very accommodating nothing to fault but admire their integrity and personalities. They made us feel so at home each time we ate at Krog Roba . The staff there are highly commendable. We stayed 4 nights in this property and the first day we missed breakfast due to jet lag, when we got there the restaurant just closed and we were dying for hot coffee, one of the ladies offered us a pot of coffee to take with us to the room which was such a sweet gesture. Little things like that goes a long way and so I say I rate the staff there 10 stars!!!!

The shower!!! It’s okay if it has no door but at least if the glass panel that covers the shower area is a bit wider then it would have been less mess, water was just slipping out of that corner and flooded some parts of the bathroom. Also, the lighting is very weak & dark I can’t see well when I apply my make up, I thought it was just me but then my husband had the same comment, so maybe management can look into that? We stayed room 318 check your light bulbs, some aren’t working. Another thing, for long staying guests it would be helpful to have drawers to keep your folded clothes etc. Otherwise, it is a lovely boutique hotel and will sure to book again next visit.

The position of the hotel was very convenient for getting round the city. Close to the harbour, Esplinadi , and major transportation. Quiet area but with many restaurants and a supermarket across the street. Our stylish lux room was very spacious, always spotless with a fabulous waterfall shower, large seating area, and well thought out storage. The nespresso machine was always well stocked up and good coffee is important. Breakfast was a calm and pleasant affair with many tasty Finnish items to try. Particularly the little rice pastries which could be spread with egg butter. Wasn’t brave enough to try the liquorice though! Or the herring first thing in the morning. Reception staff very pleasant and helpful. We will definitely stay here again when we visit Helsinki

I absolutely adore Hotel Lilla Roberts for its cozy atmosphere, stunning interior design, and delightful breakfast that never fails to impress. A special highlight is the NOIR collection of shampoos in the rooms – their heavenly scent adds a touch of everyday luxury that makes the stay even more memorably. However, one aspect that didn’t quite meet my expectations was the deposit fee of €150, which felt a bit excessive. But overall, I’m always really happy to stay there whenever I need a little staycation. Thanks to the amazing staff for making each visit so enjoyable! Merry Christmas🎄❤️

My previous stay was not that good due to heavy noise from the streets below, but this time there was none and I slept like a baby in a very comfy room with all the necessary amenities (e.g. quality ironing device). The location is ideal for walking trips downtown and the breakfast/a la carte restaurant offers all the things I need (from porridge to granola and from bread to cakes with smoothie choices to make it complete).

There is no immediate guaranteed parking at the location, but luckily several good ones nearby (underground). But if you have heavy carry-ons, you might want to drop them first and then go parking.

Perfect location, walkable to most tourist attractions. nice food joints nearby. Good customer service. have Umbrella hire, very good breakfast options included in stay. rooms have a bath tub. and outstanding tap water.

We hired an Umbrella at the hotel, which was supposed to be 3 EUR, we returned it before the designated time and it still charged us 17 more euros. Its not about the money, its about the unprofessional service which overcharged us ridiculously.

We were celebrating 35 years of friendship and were welcomed with a lovely note and chocolates . The spotless room was large , on the top floor with beautiful roof top views . Nicely furnished , large comfy bed , the heating was perfect ( we both have just spend a night in another ICE COLD hotel that was obviously trying to save in heating expenses :( ) Thick bath robes and slippers . Nice expresso machine and well equipped mini bar . Very nice breakfast , unfortunately a bit crowded and therefor hectic . Nice staff overall . And perfect location , quiet street right in beautiful Kaartinkaupunki ,close to everything .

Breakfast was a bit crowded and hectic . Maybe the lobby could offer some tea / coffee while waiting for the room to be ready etc .

The room was sort of newly furbished and very nice and comfy. Especially I found the shower/toilet to be quite eye pleasing. Provided nice surroundings for work and relaxation and the breakfast is the building next door was very chic. I liked it a lot.

The thing is that the hotel is located next to older bolder-paved road so any passing truck (e.g. trash trucks) cause enough noise to wake you up unless you are a deep sleeper. I guess the windows could be a bit more soundproofed, but otherwise the hotel is not to blame.

The comfortable mattress, the cozy duvet and the soundproofed windows were the highlight of our three days stay at the Lilla Roberts and ensured a great nights sleep. The location is fantastic, in a quiet area, but a short walk to the central Esplanadi Park. The breakfast was an amazing spread of local and continental dishes with enthusiastic staff who made our stay memorable I would highly recommend this hotel and definitely visit again

Nothing

Beautiful rooms, friendly staff, great breakfast included. Little touches like the children’s story printed and left on the bed for bedtime, along with children’s sized slippers spoke to the attention to detail from the staff. Would thoroughly recommend !

While it was difficult with the main elevators not working, staff worked hard to ensure we weren’t too inconvenienced, using the alternative smaller elevators in a connecting part of the building.

Very nicely decorated, excellent room services, staff were very helpful and breakfast / food served were excellent.

There was a false fire alarm that went on for some time on the first day - it would have been great if they could have muted that. Rug in the room was a little unclean, which could have done with a deep clean. Shower’s floor level maybe set wrong also, almost flooding the whole bathroom from time to time.