First of all, I was a little forgetful during the departure of my trip, and the staff were efficient, kind, and helpful during that time. The bathroom was spacious, and something notable was that full-size shampoo, conditioner, and lotion bottles were provided rather than the super small bottles. As someone with a lot of hair, that is super helpful! If I had known that, I wouldn't have brought my own. Another (less relevant) thing I loved was the pillows. The whole bed was comfortable, but the fluffy pillow was amazing. I had a great night sleep. The whole hotel was above par on cleanliness from my experience. Overall, the experience was easy and comfortable! I would definitely visit again/recommend it to others.

Beautiful property, the room felt upscale. The shower and bathroom was amazing

The hot tub was broken for the foreseeable future. I did not like the tv streaming in the room. You had to still pay to subscribe to Netflix or other services. Also there wasn’t a way to control the ac in the room. When we got there, it was set at 65, which is chilly for our family, we set the thermostat to 68. 10 mins later it was back at 65.

Breakfast was good, beds were very comfortable

My only complaint is how easily I could hear the people next to us all night long. After 4 hours, I was finally forced to call the front desk at 1:30 a.m. to complain after they woke our kids up for a 4th time. The front desk staff did call the room immediately and asked them to keep the noise level down. Unfortunately, that only made it worse but they did finally quiet down shortly after 2 a.m.

The staff was very friendly and accommodating. We asked for a cot and it was the nicest cot we have ever used. The breakfast was really good as well. Lots of options

The only complaint I have is the pool. I feel the chemicals were a little overkill. We were only in there at the absolute most 15 minutes and my eyes were burning and I did not swim, was simply in the room. My daughter and nephew who are teens started suddenly coughing pretty bad due to the air quality. After this experience I remembered another Hampton Inn we had stayed at about 10 years ago actually bleached all of our bathing suits after we used the pool. So this was slightly disappointing

Breakfast was good, a variety of items to choose from. Didn't like how strong the coffee was.

We weren't able to get into the pool area, the door was malfunctioning. Maintenance eventually fixed it. Found the coffee to be very strong. Had to add hot water to water it down. The coffee station near the front desk ran out of coffee cups...I informed them and they replenished them.

Courtesy of front desk employees.

The handicapped toilet was too low and very difficult to get off even with the grab bar. Handicapped rooms should all have the roll in showers with two beds because most handicapped people have someone for assistance. In the future when renovating or adding handicapped rooms it should be set up with the grab bars to the right of the toilet because like myself the majority of people are right handed.

The room was spacious and comfortable. The breakfast choices were tasty.

I asked for a room closer to an entrance or elevator because my senior father has mobility issues and cannot walk far. We made it work for our one night stay. Also the ice machine on the main floor was not working, I had to go to the second floor to get ice.

Staff was great, the room was clean and comfortable, it was nice and roomy. My 4 yr old granddaughter who has learned to swim this summer loves to pool and the large 3ft area for enjoying her swim. The yummy cookies in the lobby are a great plus

Have no complaints, but if I had to I would say new pillows would be great

Loved how close our room was to all the amenities like the pool and free breakfast, laundry room, coffee stand.

How busy the pool ended up being all times of day. For a 3 year old learning to swim it was difficult to teach her or play with so many older kids in the pool too. It’s ok at least we got some time in.

Amazing!!! Such an incredible deal, breakfast buffet was free and good! Great location, within close proximity of places in Bangor. Will stay here again for sure!!!

Room could’ve been slightly cleaner, but then again I’m extremely picky when it comes to cleanliness of hotel rooms.