The hotel is very clean and modern. Rooms are on the smaller side, but they are very beautiful and beds are comfortable. The design of the room really gives impression of a much more expensive hotel. Personnel is very friendly and reception is available 24/7 for requests, like hairdryer for example. Overall great hotel for the price, it exceeded my expectations.

I would give this hotel a complete 10 rating if the parking was sorted better. They don't have a private parking next to the hotel but have agreement with a nearby garage that gives you a discount for hotel guests. It's not far away but if the weather is bad, even that 5/10 minutes walk with all the luggage is not that pleasant.

Check-in was easy with a cheery staff member. Comfy bed & pillows, minimalist but just what we needed for a place to stay after a concert. Staff saw how badly I needed a drink of water upon arriving back after the concert and pointed out their chilled filtered water dispenser next to the cold drinks vending machine, which I greatly appreciated. May sound silly, but I really did appreciate that gesture. ☺️

Hoped for slightly better water pressure, but I recognise that's more personal preference. Also would have appreciated a small shelf in the shower stall for my own toiletries I brought, as it's a bit tight to bend down to pick stuff up.

Very basic but value for the price we paid but rather far from city centre centre, but the bus stop was quite close to the city centre and running regularly into late the evening. Excellent shower was small and water ran off the door onto the floor when the door was opened which we had wipe up rather than getting our feet wet

No low light that could be left on in the bathroom,when we went to sleep so that we had low light to use the bathroom during the night . Not enough hangers for our clothes and no chair as room was so small

Very close to town. Bright and friendly. Staff are very welcoming and good fun. Very basic but clean and comfortable.

No kettle but free hot water in lobby where there is a drinks machine. Booked for £80 and had it verified in November, As did my daughter. Noticed a refund but no notification it had been cancelled. I had to chase up why...because the promoter could not verify!!!! (Waiting for price hike) Low and behold after the month of not advertising the rooms were available for £198. Nothing left in Cardiff so had to book them or get someone to pick us up from Exeter. Still cheaper than elsewhere, Shafted!

These new EasyHotels are really nicely done, absolute basics but clean, modern and accessible - and I've stayed in a lot both in the UK and Europe. This Cardiff one is easy enough to find (about a 15-20 mins walk from the main station) and friendly reception, and no issues there at all.

I still find their rooms a little warm, and as sealed no 'real' air, so downing the temperature just a little (because you've got the ability to turn the heat up but not down) would be hugely welcome

One of the best hotels I have ever been, me and my husband have been coming to this hotel since last year and I wouldn’t want to try another as this is one of a kind! The staff are so lovely also have a coffee machine and vending machine downstairs to buys snacks. Water is for free. Rooms are not small but not big at the same size it’s the perfect size, beddings are always clean and fresh! Each room has a TV and a nice clean shower, a good size window, but cannot open, which is fine as each room has its own air conditioning which can be turn hot or cold xx also it literally takes you about 5mins walk and you are in town, right opposite you have a Starbucks which I love! And also right next to Starbucks you have a shop for snacks at night 😋xx

Everything is perfect 💕

Easy check in, and at first I thought it was a little too easy, but then I was reassured after seeing the level of security with the door system, having to use your room key to go through various doors. Everything was clean, and the location was pretty decent. The staff members were all friendly.

Only one towel for two people. I'm aware that the reception did say that we could ask for an extra towel at check in, but if they already knew there were two of us why wouldn't they just give us an extra towel if they knew that we would go upstairs to our room just to come all the way back to ask for the second towel? It didn't make sense to us.

Staff were so welcoming and helpful at all times. The cleanliness of the room was faultless Really comfortable beds - great night's sleep Fabulous shower

I really recommend that you check the seals on your shower doors to avoid leaks to maintain the integrity of your floors and avoid people asking for another shower mat - saving money for you and the customer Some only need the seals to be easily slid back into place, - which I have done on your behalf on previous visits. Some need to be replaced as they are broken

We only stayed for one night and the room was more than enough, there was no coffee and wardrobe in the room but we read the comments before so were aware of it. As we stayed for one night it didn’t bother us, but for a longer stay it might be an issue. The bathroom was really clean. There was one towel provided but if you ask at the reception they give you another one. It was close to town less than 10 minutes walk. Also it was great to have a discount on the carpark near by and we only paid £11 for 20 hours, which was great price compared to other carparks in the centre. Overall it was a pleasant stay and would stay again next time we’re in Cardiff.

Nothing

The hotel is well located, 10 mins to the city centre, 20 mins walk to the Principality Stadium. Staff very friendly and helpful Room clean

Cost of room was rather expensive, room only. Struggled to get accommodation, unsure if this was because it was a bank holiday Sunday or because there was a concert at the stadium! The only room available was a triple, luckily there were only 2 of us as there was a grand total of 2 hangers in the room!! Basic room, no storage, suited us as a one night stay but be aware if you stay longer.