Excellent central location, friendly and helpful staff, with a warm welcome. Great value for money, very clean despite not being the most modern of hotels. Clearly the owners are rightfully proud of what they offer, and deserve to be too.

The million-euro question is, can you find an affordable hotel and enjoy a good night's sleep there? The answer is: Cardiff Sandringham hotel! I'm always a little bit worried about this, and was so happy at Sandringham. I requested a silent room and received a room not facing the street. The staff was so lovely and they had upgraded my room because of this. And I cannot believe how well the windows blocked the street noise, even though the hotel lies exactly in the city centre. You are literally able to go shopping and come back or visit the castle and have a break in the room and go back and forth and it is so easy. The hotel is in the middle of the city. The staff is amazing. Everyone was so friendly and they also asked about my day. I really felt like a special guest and they cared about my daily tours and plans. It felt like a warm welcome since I was travelling alone. I really recommend this hotel to any single female traveller. You don't have to take any dodgy roads or dark alleys to get to the hotel. The entrance is on a well lit main street and there are 24/7 shops nearby. The hotel reception is also open 24/7. Yet you can sleep comfortably! If I'm ever back in Cardiff I'd love to stay at Sandringham again.

Can't think of anything. Just the stairs maybe, but everyone's been open about it and it shouldn't be a surprise. The main street is not particularly beautiful and may seem a bit rough.

We paid just over £40 per night for a double room in the very centre of the city, during Christmas market season. We knew it wouldn't be the Ritz but it was fantastic value for the price. The staff were all lovely. We didn't try the hotel breakfast but there are plenty of places nearby to get food.

The bed wasn't the comfiest in the world, and if we had stayed longer we would have asked for extra pillows. I would stay again with my partner or friends, but would have to think more carefully if booking with older people, as reception was on the first floor and I didn't see a lift.

Welcoming hosts and a good sized comfortable room. Clean comfy bed, tv, with tea and coffee. The hotel is on St Mary street which is lined with bars, restaurants, Tesco, Sainsbury etc. Being so central it's a quick walk to everything, 6 minutes to Cardiff Staition.

My room faced the street so was a little noisy. There is no lift so if mobility is an issue you would be best to contact the lovely staff to request a room on a lower floor. The stairs to the third floor are steep, so keep that in mind.

We had a big room and a large bathroom. The receptionists were amazing. So friendly and super interested in us, why we were there what our plans were. Not only to us, but to all customers. One asked about a specific bus and they looked it up on Internet. There were free paper maps to take of just to point locations out, tips and advice. Just very customer friendly and helpful. This makes or breaks a hotel. At checkout time, about 4 or 5 people left their bigger bags/ luggage there for the day ( so we could go off shopping) and yet again, no issues, all good,put them in the corner there. How lovely is that? No extra charge. And this is something you want from a hotel. A friendly person who is keen to help when you are on a trip. Just lovely. On top of this all: we could make our own tea and coffee in the room. It's a 2 star hotel, so I hadn't expected this little extra, but it's a nice little extra and it was clean and good quality teabags and (decaf) coffee, milk and sugar. Just right. And nice. I asked for 2 extra pillows for me and my daughter and we got that. No extra charge.

The mattresses weren't that comfortable but it was okay still. The tabs of the bath: we couldn't put the temperature down. I reported it and it was taken seriously. Not a big problem.

Staff were super welcoming and friendly, felt like a home away from home. Easy to get to st David's centre, utilita arena, train station, all in less than 10 mins walk. Lots of space, comfy beds. Clean bathroom. Would definitely stay here again.

Not the absolute best but you get what you pay for and for a pit stop was very good. Did have a guy snoring all night in the room next to us, and was quite noisy outside due to the surrounding clubs/bars but that personally didn't bother us. No plugs next to beds either but there were three on the desk. No lift but we were only on the first floor so didn't bother us much.

Super central location only minutes from the train station, castle and loads of pubs. Due to its central location might feel noisy at night but it was not for us. It is very safe with CCTV and a lock on the door (so no drunken people can come it at night!) and 24-hour service at reception. The staff was all lovely and accommodating. It's a small family-run business so it was simple in design and facilities, but we did not mind at all. Is serves the purpose perfectly. Do try their cooked breakfast. They also kept our luggage for a few hours on the day of departure.

Our room could have been a bit warmer and the bathroom did not have a toilet brush. Otherwise, no complains!

Very affordable, even with the Booking.com markup. You get what you pay for, but that in no way means that what you're getting is "cheap". Really nice place and really friendly staff, I'd definitely recommend this hotel if you're on a budget. The whole place is a bit dated, but I feel as though that adds to the charm.

Honestly, the blanket was a little thick for me but I like to sleep cold. Anyone else would probably find it rather comfortable and toasty.

The price was good value for money for the centre of Cardiff. The hotel was easy to find as close to the main train station. The hotel was within easy walking distance of Sophia Gardens cricket ground. The room had a kettle in it. The (female) hotel owner was extremely friendly and helpful.

Homeless people/vagrants loiter close to the vicinity of the main entrance, it can be intimidating at night, especially as a solo traveller. My room was up several flights of stairs and occasionally the carpet is frayed or worn. The bathroom appeared rather dated. There was no facility on-site to get breakfast as it was midweek.

location was central, 5 mins walk from station, near castle and main street. There are a few pubs around and a club downstairs, but all friendly. And the reception is up some stairs and then rooms up further flights - so it felt like i wasn't staying over the club once I was inside. Good size room, and bathroom. Shower wasn't working (I forgot to mention to staff) but the bath was spotlessly clean and the old sturdy ones - which fill quick and are so much nicer than flimsy plastic-made ones now. I really enjoyed it. Decor was older style, but so was customer service, cleanliness and function. I would recommend. It was refreshing not to be in an anonymous chain hotel.