Staff were friendly. In particular, Marie/Mary on reception was very helpful, kind, and full of local knowledge that she was very willing to share when asked. The 'Happy Corner' of free access to juice, coffee, chilled and ambiant, still and sparkling water with cake was very welcome after a day of sightseeing.. The breakfast buffet was very good and convenient with plenty of choice. The staff working there were efficient and friendly. The scrambled eggs were the best hotel scrambled eggs served on a buffet we have ever had as they were obviously cooked in small batches. They have only been bettered by those cooked to individual order in much more expensive hotel's, and not always then. The location was excellent, being mid-way between the railway station, La Petite France, and the Cathedral/Rohan Palace and close to a tram interchange.

The location was perfect, Staff was amazing, so friendly. Twin room was regular size. I liked a hallway a lot, there was an elevator as well but I didn’t use it when I wasn’t exhausted. It’s old style hotel with mainly wood decorations, like floors and etc. In general I would recommend that place.

I think there were some night clubs near the hotel so it was a bit noisy at night. I don’t want to blame anyone, I will just say the fact. On check in day I had a canton(10packs) and + 1 of cigarettes. On the second day when I go out leave the cigarettes in the room. but when I came back instead of 11 there were only a canton left. 1 pack is nothing, when I saw it I had a smile on face, but I lost trust and I was hiding important things after that 😂

Concierge was welcoming and present--very pleasant. Room was spacious by European standards and very comfortable. Windows open if you need fresh air. Bathroom is modern and the facilities all work well. There were three outlets in the room, a real assist for charging electrical devices. Great lighting in the room for reading and all around use. Good storage cupboards by bed. The breakfast buffet was filled every morning with fresh cheeses, eggs, sausage/bacon, fruit, juice, yogurt, cereals, breads, nuts, jellies and jams, teas and coffee. I preferred this buffet over going to any restaurant as the value was good and the food was excellent. Clean hotel. Convenient for historic Strasbourg shops, museums and walking. Five out of five stars! Bravo!!

Lovely old building, beautiful staircase, good free coffee, friendly welcoming staff, amazing location, central to everything, huge bed, windows out onto the interesting streets (we booked deluxe room and it was great value for the extra space and corner aspect). We managed to park at the advised parking and walk to the hotel with a dog and two bags, no issues at all. We had many questions for staff before we arrived and they were fantastically helpful, knowledgeable and accommodating. *Drivers? Learn about Strasbourg Crit’air before your trip or ask the staff for advice.

Just be aware, because it is very central there is street noise, which was ok for us but might be hard if you had young children or are sensitive to external noise. Ask for a quiet room if you are worried.

Cheerful, clean and excellent location in a modernly-updated historical half-timbered building. Close to the canal, easy strolls in Le Petit France, grocery, cafes and restaurants. Quiet street, with a creperie across. 10 minute walk to the main train station. Free coffee, cake, water (sparkling, room temperature, or cold) at reception area. Eco-conscious. Good shower/shampoo gel, lotion and hand soap. Front desk friendly and helpful. Definitely would recommend and would return.

All good but to keep in mind that as in most hotels in France, the rooms are smaller than in North American standards.

The location is excellent if you want to explore the tourist attractions and the bustling urban life of Strasbourg. The family room featured a bunk bed and a larger bed and had adequate space for several suitcases. The bathroom was very spacious.

The bathtub/shower in our room was very deep and required a step-stool to enter--great for taking a bath but possibly problematic for someone with balance issues. We arrived by car and it was not possible to unload the luggage in front of the hotel, since it is on a street that is restricted at certain times of day to pedestrian-only access. The parking lot is two blocks away; the hotel has a discount but for some reason couldn't validate our parking on check-in and we forgot to ask for it on check-out, increasing the cost of our stay.

I recently had the pleasure of staying at Hotel De I’ Europe and I cannot recommend it highly enough. From the moment I arrived, I was impressed by the warm and professional welcome from the front desk staff, Mary. She was incredibly attentive and ensured that my check-in process was smooth and efficient. The room itself was clean and had a good space for 3 people. The bed was extremely comfortable, and I appreciated the thoughtful touches such as the complimentary water downstairs and lemon cake with coffee in the afternoon. Location was AMAZING! Everything we wanted to see less than 10 minutes walking from the hotel. The breakfast is also very good.

Nothing I can think of.

The location was great not too far from train station. The hotel is located in the Petite France district. Short walk to cathedral. We were too early for Checkin but were able to leave our luggage. Staff was most accommodating. The room was clean and comfortable. Loved that they left some of the old wardrobes. The lobby had a different kind of water/ juice and cake each afternoon. There were water stations with still and sparkling water to fill bottles to take to your room. Would definitely stay there again. The replica of the cathedral in the lobby was very well done.

The room was clean, the beds were really comfortable (and long enough for my tall teenage boy) and the bathroom was well-equipped. The staff were friendly and helpful (despite our lack of French) and there was hot wine and coffee available in the foyer. We spent a lot of time hanging out in the lounge area and no one seemed to mind. The location was absolutely brilliant. We walked out the door and within metres, we were right in the Christmas markets and an easy walk from Notre Dame cathedral. The Vietnamese place across the road was great too :-)

Now I'm claustrophobic and the ceilings are low, the ceiling slopes and the beams are exposed, meaning banged heads. There was no stair case to the top floor (where we were staying) which freaked me out but I eventually got used to it. The room lighting was very poor, with several bulbs not working There was not separate area for the single beds which meant we were all in together.......which is why we spent so much time downstairs. BUT to be fair, we did not complain about any of these things and I am sure the staff would have done what they could to have resolved them.

Breakfast is the best. Excellent. All my family really enjoyed. Location is as good as breakfast. Excellent as well. So was the room. I really recommend. All the staff were very friendly and extremely sympathetic, specially the breakfast coordinator (sorry, I forgot her name) and the manager. Thak you for all the care you gave to me and my family

Well. The first room I stayed had a bad smell inside of the bathroom in the second day. That was all.