Excellent location, clean room, Wi-Fi works great, the room has everything you need, including an ironing board and iron and dishwasher, excellent coffee machine. When cleaning the room, the staff also washed the dishes, I was very pleased. The tea and coffee in the room were of good quality.

During check-in, I could not get through to the number indicated at the reception; I called from a mobile phone (from a German number). I eventually managed to check in, pay and get the keys myself, following the instructions on the panel, but it was nerve-wracking that not only were there no human beings in the room, but there was no answer to the phone. Also disappointing was the lack of Netflix on TV in the room. I'm used to watching Netflix regularly, for that price it would be possible to organize this.

AMANO Home is well located in the Mitte neighborhood. There are many places for eating at any time (breakfast or dine out) and it is on walking distance of many places of interest. Very quiet, neat and comfortable. There is no staff to help and everything is online, check-in and check-out. If you need to leave your luggage in a cloakroom, you have the option to leave at Hotel Amano which is 8-10 minutes walk from Amano Home.

Since there is no staff to attend your needs, you will need to deal everything through the app.

Great location and modern spacious studio apartment. A lovely bakery across the road, and a great microbrewery near the entrance.

Check-in wasn’t very clear. There was also no desk/table to work/eat at in the apartment.

Good location, cleaning outstanding

Check in, for no reason the system was no giving the key, and unfortunately my mobile didn’t have battery so was a nightmare to find someone to help. Would be good to have some phone in the reception in case any issue like the above.

The location is probably the best in Berlin. There is so much to see within walking distance. The metro station is just around the corner, another one 5 min walk, plus a number of tram lines nearby. Lots of restaurants, takeaways, bakerys, cafés and pubs within a five minute walk. The apartment itself is compact, but comfortable and everything in good shape. Convenient parking in the basement.

The lack of communication with "a living person", no reply to email, and there is no staffed reception or any staff besides cleaners there. The fire alarm went off att 6.30 in the morning (don´t know why, but thankfully no fire)

The apartment was really comfortable. Had all the amenities we needed and really close to all transport options.

The check in process was a let down. We arrived with a sleeping toddler, so really needed to get her to bed. It’s self check in, with no staff. The system failed for us. The phone numbers to call didn’t work. We had to walk down the road to the partner Amano Hotel for help. The room keys we made at the self check in would allow us to enter the building and our floor, but not our room. The key the hotel made for us, worked for everything. Apart from that, it’s a really nice apartment and lovely to stay in.

The 2 bedroom XL apartment was definitely not XL, however the apt was absolutely perfect for our family of 2 adults & 2 teens for a 3 night city break in Berlin. The apartment was on the 7th floor (apt 704) and we had a balcony off the main bedroom with amazing city views. The living room had windows on 2 sides and also had great views. Despite all the glass, the apartment was very warm and quiet. The bathroom was well equipped with a big bath & plenty of hot water. The kitchenette was compact but we didn’t use it other than for cereal/tea/coffee. The apartment was self check in which was very simple. I saw no staff other than the handyman who helped me unlock our safe, this was sorted as soon as I rang the number at reception. The property is modern and feels pretty chic. I would 100% recommended this to anyone looking for a reliable, clean, safe, modern apartment to stay in Berlin. Also it is 20m from Rosa Luxembourg U bahn station!

The living room was extremely small but cosy.

The location was excellent. Very comfortable and clean apartment, with nice modern feel to it, lovely large bathroom and can be cleaned every day if you want it. We had a thoroughly enjoyable stay and would highly recommend this accommodation. Great shops, restaurants and cafes all a short walk away and of course the underground station just right outside. Check in and check out was self service, which I suppose is the modern way to do things but we figured it out no bother on arrival and access in and out was absolutely fine!

There was no electric kettle despite it being listed in the facilities but no big deal as we realised we could get hot water from the coffee machine!!

Nearest Metro was around the corner.spacious and clean.

We booked Amano as a self catering apartment so we could cook some evenings.While it had some equipment we felt that it had been designed as style over usefulness(like they didn't think that anyone would actually do any cooking) There was no extraction hood for the cooker and the smallest bin more suited to a bathroom...with no liner and as we had opted for eco friendly room cleaning (as in at the end of the stay),I had to try to find a person to ask to empty our bin everyday.(The property is managed remotely)I did track down a cleaner who did this ,l but not every day and so had a very stinky room! The bed was a little challenging for us to get into again style over practicality.I will attach a photo!

Pleasant stay at a well-located hotel in Berlin. The hotel is situated in a convenient area, allowing easy access to the city's main attractions. The rooms are comfortable and provide all the necessities. We did encounter a few minor challenges during our stay, such as a temporary elevator malfunction and a self-check-in system that was less convenient for us. However, the hotel staff responded seriously to our concerns, offering appropriate compensation for the inconvenience. While there's room for slight improvement in maintenance, the overall experience was positive. The hotel demonstrated flexibility and goodwill in addressing issues. Recommended for travelers seeking a central location and courteous service.