The hotel is in a great location, in the centre, close to public transport, cafes, shops, sights. In a quiet location, without noise. It's actually suitable for those who want to explore Berlin on foot. The hotel has a breakfast option, there is also a restaurant, but we didn't use it. The rooms are clean, comfortable. The staff are nice and helpful. There is a paid parking option, we did not take advantage of it. We parked the car in the P+R parking lot and moved around by public transport. Free luggage storage before check-in and check-out. There is free water and tea in the corridors. The rooms have blackout curtains so you have absolute darkness when sleeping, which I appreciate. Beds comfortable, room clean - there is daily cleaning. When we travel to Berlin again, we will choose this hotel again.

The hotel location is perfect , central and very accessible via metro. The commons areas were very clean. We were well received, the staff were warm and very attentive. They allowed us to watch the football game on a giant screen. The room was smallish but there was a good shower, the beds were very comfortable, and we slept well. What was important for us: we felt safe, the hotel is very clean everywhere and its location made it easy to come and go, being so accessible by the public transports. We would stay there again.

Location is absolutely great, close to U-bahn, shopping center, walkable to all the main Berlin tourist sights. Carpeted room seems much more comfy, A/C is strong, a safe, 2 types of pillows to use, possible to have a special night light on, windows can be opened. Has also a comfy bar om the ground floor and here is a great asian restaurant, that can be entered from both the street and the hotel itself, serves best after a long day when you don't feel like going anywhere for a dinner. Wide selection of food for breakfast, on weekend breakfast even till 11am. Accomodating employees print your boarding pass if you need to.

Hard bed, but that's very subjective I guess. Even tho I really don't like hard beds, I would probably choose the hotel again, that says a lot.

The location was great - easily walkable to other parts of the city from the hotel. The staff was helpful with storing bags & local directions. The room was clean and comfortable. The decor of the hotel was interesting as well.

When we were leaving, there was a long line of people checking in. It was hot in the lobby where everyone was waiting. The ONE staff member had to take down passport & other information about each traveler, which made the process very slow. The hotel should have known there were a lot of people checking in that day from different countries, based on the reservations, and provided another staff member to expedite things.

The Staff of the hotel were highly professional,Helpful,friendly and I would to Thank, Adam,Tatiana.Gergi,Auri and Javier for all their amazing Kindness and Hospitality World Class Customer Service was provided by all the staff .The owners of the Hotel should be very proud of them as they are both a major asset to the hotel and they provide very courteous and Professional Customer Service. The breakfast was first class as is the hotel's location. A fantastic time was had Staying at the Hotel Gatz and a Sincerest Thank you,for providing fantastic service during my first ever trip to Berlin. There will be a return visit.

Can't really think of anything

I have stayed here numerous times now and would definitely recommend it if you are looking for a clean, friendly and comfortable place to stay. It's not the high end of luxury but with so much to see and do in Berlin who wants to stay in the hotel room all day!. The newly refurbished bar is very welcoming and well stocked with excellent staff to serve you.Just what you need after a long day sightseeing. Its in very good position for a lot of tourist sights and the hop and stop buses are just a couple of minutes walk away right next to Check point Charlie..

Could do with some coffee sachets at the drinks stations.

Quiet, clean rooms of reasonably decent size. The breakfast is quite decent, and there are a few restaurants and bars in the surrounding area as well. Polite staff at the reception.

Somewhat surprisingly, even in Germany you might encounter a bartender who, before the official bar opening time (4 PM), quite grumpily refuses your order. But then again, we all have our good days and bad days. Also, not to directly criticise the hotel itself, but unless you're a devoted fan of Checkpoint Charlie, this location isn't exactly the most exciting.

Great central location with easy access to nearby sights. The breakfast was really good with a lot of variety. All the staff were friendly and helpful. We were always greeted when we came in the door. Adam mapped out a walking route for the attraction s we wanted to see and filled us in on some interesting concerts.

The towels were like sandpaper. I wish they had washcloths. We were on the 7th and our room had slanted windows with no shades. The roller on the outside of the windows that acted as a shade was not working properly.

A few steps from Stadmitte station, from there it is an easy change to U5 which most attractions are located on. Room is nice and clean, but could use some lighting at the entryway. Water dispenser is provided on alternate floors. Amazing Italian food place just next to it.

Checked with the staff earlier on whether cash could be used, they had told me yes, but did not mention any restriction until i got to the check-in counter. Sink was really small and shallow, and slightly clogged, causing water to pool easily when washing up.

"The room was a little small, but the cleaning was done well, and the service at the front desk and breakfast were good." However, the education of the employees at the breakfast hall is bad. "The woman(oriental) wearing glasses at the reception desk for the last breakfast, who repeated the room number and name three times, said ""not on the list,"" and when other employees immediately found the list, she said it was not concise without a word of apology." It's a shame that the impression of the hotel got worse.