From stepping in the scent diffuser gave off a fabulous smell. The room was a standard double, small but perfectly adequate for the two nights we were there. Staff were friendly & helpful (breakfast staff cheerful too) big shout out to Riccardo on reception who was extremely helpful. We arrived early, hoping to drop bags & head out. Our room was already available & we were able to settle in, refresh ourselves before heading out. Bed was comfortable, bathroom was clean & shower worked fine. Breakfast was excellent, you’d be hard pressed not to find something you liked. Location perfect for walking to some sites (Checkpoint Charlie a couple of minutes max). Ho-Ho bus stops at this location. We really enjoyed our short city break to Berlin & would recommend this hotel.

Very hard to find something but tea/coffee making facilities in the room would be a great addition as standard. Also usb sockets by the bed. No problem as we bought travel plugs but considering how people use mobile phones etc these days, that would be a nice touch.

The rooms were cozy enough. Beds were perfect. Bathroom was large and warm. But above all else, the location of this hotel is its main attraction. Just 1 minute walk to Checkpoint Charlie and 5-6 minutes walk to the subway. Plenty of restaurants, cafes and bars around. Parking was a bit tricky and the hotel's parking was full when we reached BUT the staffs redirected me to another parking spot which was approx 160 meters from the hotel and much cheaper than 21 Euros charged by the hotel. Overall, the experience was pretty good.

The breakfast spread was somewhat underwhelming and did not meet expectations, especially considering the price we paid.

The hotel is right near Checkpoint Charlie and a busy area, but is very quiet. Many museums and main sites are within walking distance. The beds and pillows were very comfortable. Check-in and out were smooth. The metro was nearby so it was easy to get around the city. It was about an hour to the airport with one change. It was maybe 25 minutes from the train station with one change. Note at the main train station the tourist center was pretty hard to find, even the DB info places didn't know where it was or when it was open. We found on the ground floor. They were keen on selling the 72 hour public transport ticket, which worked well for us. Three zones, so it worked to the airport as well.

We didn't pay for extra breakfast as there were many reasonably priced places nearby and we were disappointed it wasn't included. It was nice to have a fridge in the room, but a kettle to make coffee or tea would have been really nice.

I often check the worst reviews of places before I stay just to see if what people say are true. To be honest I don’t know what the people who give 1/2 stars are complaining about. All the reception staff were fantastic , spoke English very well and were very helpful. The lady who checked me in couldn’t have been more helpful. She was giving me eating locations, shop locations, landmark locations and directions to public transport locations. Even tho I had previously checked all this it’s fantastic that she told me about the different things. She had a wonderful personality I went to my room and must admit I did inspect everywhere. And I must say, everywhere was spotless. Even if I was going to be super critical I couldn’t find anything to fault. The bed was made perfectly, the bathroom had 4 towels and a face/hand towel . 3 toilet rolls. Shower and hand soap, it’s very well stocked The mini fridge inside the room was perfect and cold enough to store food or drinks in. It’s perfect The air condition unit was easy to work and switching between hot and cold air was easy. Every time I came through the reception the staff would say good morning or good evening . I haven’t experienced that before at any places I’ve stayed. Something so basic can mean a lot. I had an issue with my key card on checkout day, straight away the member of staff on the desk sorted it out, no hassle. Even asked me how my days going. Even the house keepers would greet you and ask you how you’re doing , it’s basic but very nice Plus you’re 2 min walk away from checkpoint Charlie which is amazing I can quite happily say it’s one of the top 5 places I’ve stayed. And I’ve stayed in a lot of nice places in my life , this place was fantastic

Again if I was gonna be super super critical, a small amount of dust on the phone. Other than that, the place is fantastic

My family and I stay at the hotel and we were impressed by the great room and facilities . The hotel is central location very close to underground and other important sites. Everything is walkable distance. The breakfast was really good and the room very clean and quiet. The staff were all very professional and friendly but we would really like to thank Riccardo Very efficient professional and polite. He gave us lots of great advice and he has a spirit of observation and welcome us with little gestures of kindness. We wish Riccardo a great career in front office position… Thank you all

NA

Friendly staff, huge room, well equipped, clean and everything looked new. Right in front of the hotel there is a museum, there are good restaurants close by, as well as public transport. If you need a Taxi they just push a bottom and voilà, there will be a cab there in two minutes! I loved that!

I wish there was more towels and blankets as we were three in the room. But I am certain that if I had asked, they would have provided them. The staff was friendly and helpful.

If there is something which hotel excels, is their front desk staff (not much people at breakfast). They helped with problem in room, pleasure to speak with them, they know about Berlin and can recommend lot of places to visit. Near the U-bahn and bus stops and Checkpoint Charlie(nothing special). In 10 minute walk you reach all good spots inner city. Breakfast offers everything you can image. Although rooms are relatively clean, walls are paint recently and beds linen new, you can see in detail scratches on carpets, seals in bathroom looks old, cracks equipment. You can get a free drink voucher for skipping room cleaning per day.

My room was in the highest floor windows facing the inside of the house, so no noise from street, but there were constant very low noise from big AC unit on the roof. Sensitive persons to disturbing noises should hear it as well as closing door of other rooms. AC unit in room was locked to set the fan speed and you can have only fast (noisy) fans or nothing. If you stop AC and rooms are relatively small, the air inside starts to be hot during night even on May. Beds are to much soft on me and pillows are so puffy. I would prefer one thin pillow instead Hotel rent bikes. Very basic as it common in Berlin. On my bike were dirty bike lock, so by the time I rode my bike out, I had covered hands with oil from handling them. They should clean them.

Excellent location: quiet street but close to Checkpoint Charlie and Kochstraße u bahn. Restaurants nearby. Some walkable attractions nearby. All others very easy on u bahn. Superior Double- spacious, very clean. Probably the comfiest bed and pillows ever! Had a great sleep. Nice bathroom. Breakfast - plentiful hot and cold options. Helpful staff. Arranged a slightly later check out with no hassle. Would recommend this hotel.

All good. On checkout I wish staff had asked “has everything been ok” as I’d have loved to say more than thanks.

Our room was excellent and exceptionally clean. The staff at the hotel were outstanding, assisting us in both German and English. They explained fully in response to any question asked, and were always smartly dressed and polite. The location of the hotel was ideal for what we had planned on our itinerary, which was visits to the main historical sites of Berlin across both the old East and West divide. We had a day visit to Potsdam which the staff were also knowledgeable about, one having lived there. First class and we would return.

It is hard to pick up on any negative. We would have preferred a double duvet rather than two single duvets on the double bed, but that, compared with the excellent assistance we received, is small and had little negative effect on our trip. It only meant I occasionally had cold feet during the night as woke up in the gap between the two duvets!

The staff was extremely helpful & knowledgeable, also they spoke English well. Had a mini-fridge & gave us a bottle of water each day we did not use the cleaning service. The hotel was near many attractions, within walking distance for most people. Museum Island, the Spire, and East Side Gallery was walking distance for us but may be a bit farther than some people may want to walk (40mins-60mins). We enjoy walking and we were able to find hidden gems along the way. A couple of the Hop-on, Hop-off Bus tours had a stop in front of Checkpoint Charlie (about 50m from the hotel). They also stored our luggage while we explored a little more after checking out. Strongly suggest La Pino(sp) restaurant, a little over a block away.

The showerhead could use descaling or replaced. It sprayed everywhere. Apparently, it is a thing in Germany that hotels do not supply washcloths. I was not aware of this prior.