This is the best location in Berlin -- central to everything -- yet it is still very peaceful, elegant, and feels anything but hectic. The staff is outstanding and professional, and happy to help with restaurant or outing suggestions. The rooftop bar is second to none! It is the only place I will stay in Berlin.

The rooms vary. Last summer I had a spectacular room with a glimpse of the Brandenburg Gate statue. This time, my room was more modest with no view, but it was still very comfortable, if not a bit small. The bathrooms in both are spacious and excellent.

Great hotel. Beautiful building & interior designs. GREAT location. Staff is very professional & friendly. Concierge is great - they got me all the reservations I asked for. Love the breakfast. Fantastic roof terrace.

No complaints at all.

The hotel is beautiful as are the rooms. Everything is extremely spacious. Location is excellent if you're planning to do the usual tourist activities or have business in Mitte.

When we arrived the doorman took our bags, gave us a ticket, and told us that our bags would be delivered to the room and waiting for us when we got there. We ended up sitting in the room for over an hour, exhausted from a long flight and just wanting to shower and change clothes. I finally ended up going to the front desk to retrieve the bags and bring them to the room myself. I don't *need* help with my bags nor did I request this service but it was offered and then not followed through with, and it caused us to waste an hour of our limited time in Berlin.

I will not stay anywhere else in Berlin ever again! The location is prime ... a close walk to everything, the staff is excellent (especially the concierge and front desk staff), and the hotel is beautiful. Our rooms were huge for a major European capital and very comfortable. The bathroom was also huge with a big soaking tub and wonderful shower. The rooftop bar is exceptional -- views to the entire city, delicious food, and a great experience. Hotel guests have priority seating so we never had to wait for a table. Breakfast is also excellent. All in all, I would live there if I could!

The only misstep we had at this hotel was the rooftop 'pop up' sushi restaurant. It was shockingly expensive and the sushi was not worth it, but that was really the only negative we encountered in our six day stay.

Very friendly and super efficient ground staff, housekeeping went the super extra mile and the portiers are so lovely and friendly We hired bicycles from the hotel directly and they were excellent- much fun And added bonus - my daughter’s favorite band stayed at the hotel the same time and we could chat with them

The pool was closed for renovations and we only found out after we booked

Booked the hotel for a celebratory birthday weekend. It’s in the perfect central location for seeing the sights and exploring Berlin. It’s a beautiful hotel and the room was very quiet.

Unfortunately, the swimming pool was closed due to refurbishment and the rooftop bar wasn’t open as planned due to bad weather.

Wonderful staff, and concierge who organised anything I asked for. Beautifully comfortable room and bathroom with bath.

Slight sexist attitude towards a mature woman travelling alone. Tendency not to be treated the same as a man alone i.e. not offered table in best position despite being in house guest.

The location and building is incredible

The house keeping was lacking. No coffee or tea in the room. Everyday they would remove the tea cups and glasses without providing new ones. Kettle and tray provided was dirty

great staff, perfect location - exceptional massage - and with no concerns despite the pandemic. it was spotless. the hotel was quite busy but the staff remained focused, efficient and attentive.

the wait for breakfast was a bit long and the waitstaff seemed a bit overwhelmed - but the hotel was very busy - it took forever for the coffee to arrive for example. But all in all the food was very good and it wasn't too much of a concern to wait

Everything was fantastic! The room, the bed, the staff and service, the location and views and the room service food was amazing as well.

The terrace could have been slightly bigger to sit in but there was the shared terrace with seating and the rooftop restaurant and bar which wasn’t open in this season but am sure is lovely as well so we look forward to dining there a when we return either in spring or summer.