Superb modern property. Everything is new and fresh. The staff are very friendly and helpful. The rooms are comfortable and the breakfast is okay.

The shower area is like a wet room which should be great but due to the position of the shower head the water goes everywhere. I tried many combinations with door open and closed and direction of the head but nothing stopped the water spreading into the rest of the bathroom and soaking the dry towel mat you put down. If a different shower head was fitted such as a rainfall style this would not be a problem. This is more of an observation than a criticism.

Our rooms were bright, modern and clean. Our view overlooked the street and we could see the mountains in the background. Our breakfast was wonderful. We had great tasting fresh rolls, cheese, jam along with great cup of coffee.

Parking was an issue for us. I believe the map I was given could be updated to show that the parking garage is located ACROSS THE STREET FROM ALDI'S TIEF GARAGE. We never saw the hotel sign with the address until we actually pulled into the hotel's tief garage. You can't see the sign from the street. It was quite an adventure finding the garage.

The design of the room is perfect - with plenty of counter and wardrobe space and efficient individually managed AC. The wooden floors are a great touch. I have not stayed fro a while in a such a well-designed hotel room. The rooftop is a place where you can get a breath of fresh air after a long day.

There was a bit of a smell coming from the sewage system and the smell of food - I guess it is the matter of ventilation - it was not overwhelming but still detectable after entering the room every day.

The hotel is very practical and very, very clean. Large rooms and bathroom. Very close to city center. Nice coffee shop near reception. Accessible underground parking.

The bed could be better. And the price required for the breakfast is a bit too high for the offer

The hotel staff was friendly and helpful. the room was clean and and quiet even though I was facing the street. The location is a few hundred meters from the largest pedestrian shopping street in Germany. With many restaurants , shops and bars.

There is nothing to report here.

Surprisingly the bathroom was so good! That's because I'm planning a new bathroom at home! Everything was really very good which helped make my stay wonderful in every way. In particular the staff were very helpful in explaining what to do and to see, where to eat etc.

The place is beautifully run with super helpful staff, incredibly thoughtfully appointed, super comfortable and quiet. Excellent coffee and tea in the room and mineral water a plus. I highly recommend staying here!

The room doors are very heavy and when they swing shut you hear nearby rooms so this can wake you up. The cafè downstairs is comfortable and inviting. But when we went around 10am there were many things that had run out (small pastry, fruit salad, cheeses) and were not replaced/no longer available. For the price it was underwhelming.

Staff were friendly and helpful. Rooms were clean, had comfortable beds, and had air conditioning. Convenient location with bus line 34 running between main train station (Hauptbahnhof) to Altes Hallenbad stop (which is right out front of hotel) to Alte Brucke Nord. Also, it was just a short walk from hotel to Bismarckplatz where many buses ran regularly to the castle and other sights.

very clean and central hotel Staff was supernice

I checked out and waited for my train to leave in their lobby which is apparently also a cafe. The cafe staff told me I have to order to wait so I had to buy something even though I told them i‘m waiting for my train.

The hotel it's in a very quite area and not far from the old part of the city. It's pretty easy to arrive from the Station walking or with the bus. My room was nice, comfortable and the bathroom was clean. I had a very good holiday in this hotel and i recommend it! Don't forget to go to the roof where there are tables where to drink something admiring sunset and the view of Heidelberg.

I didn't have any problem with the check-in but the desk office closes at 18, so if you arrive there you need to write an email and they will give you a code.