Despina was very welcoming and offered us a superior double room in the hotel for the same price as the rooms we had booked down the road (at a pretty special price). It was my partner’s birthday celebration so that was kind and well received. When we saw the room and its view (see photos) accepting the offer was a no brainer. The bed was huge and very comfortable (though pillows were a little firm, for my partner’s taste). Bathroom and shower all good. Views across the harbour to the lighthouse were exceptional. It was quiet but then it was a Wednesday night in January. Expect it to be much livelier May to October. Breakfast was varied and very generous.

The sound insulation between the rooms was not great. It’s an old building with wooden floors. We could hear someone walking above us, for a while, but it was no real problem as he or she was very quiet. Tea and coffee was provided in the room but there was only one tea bag and no milk. Also, there was no kettle. Perhaps we should have boiled water for tea in the coffee maker? Not sure, so I had black coffee instead. When we returned to the hotel quite late it took us a while to realise that you just wave the card at the street door to unlock it. In our (by then) well-oiled state we couldn’t understand why there wasn’t a slot for the card! Can’t blame anyone but ourselves for that, I guess…

the location is top - at the heart of the old town, close to many nice restaurants, supermarket and art shops; the interior design is outstanding; the staff is very friendly and supportive; the breakfast is amazing

It is not soundproof. You can hear people moving around in the upstairs room, even what they are talking to each other. This is the only drawback of the hotel, but it is still unpleasant because it interferes with sleep

The location was excellent, everything in walking distance the staff were extremely helpful. Chania is a beautiful place to visit, with so much history and culture to explore. There are lots of adventures on the doorstep.

Our room was quite small, and whilst the bed was large it was too soft.

location and cleanliness

no warm water was available in the mornings

Great apartment. Beautiful inside and location was ideal in the old town.

We stayed in a second level apartment with one apartment above. Due to the ceiling structure, you can hear every step and movement in the apartment above. The floorboards creak. It was annoying, but that was the only negative thing I could say. Other than that, it was perfect.

Perfect location in the old town of Chania, comfortable room, very clean, quiet side of the street

Unfortunately not soundproofed at all - every step upstairs can be heard through the ceiling as if in the same room

The room was really comfortable and the bathtub was super clean! I really enjoyed the breakfast as well The location is great!

Everything was good!

The room was amazing and the staff was incredibly attentive. Also enjoyed the breakfast very much.

The floors are really thin and you can hear every noise from the floor upstairs. Which makes it hard to have a good night sleep.

An amazing, modern and characterful property in a great location.

Parking in the town of Chania is difficult and you can not drive very close to the property (closest drivable street is ~5 mins walk. The property did say they don’t have parking but some more info on where you can and CANOT drive/park BEFORE arrival would be helpful. But staff were very helpful on arrival.

Clean space, location is good and friendly staff.

Reception is not located in the same building and checking is clear. They need a sign on the door to say how/where to check in.