The clean bedsheets, the food in the restaurant, the parking, the staff

The carpet in the room was rather dirty.

Large room with lots of desk and storage space. Big bathroom with excellent shower too.

The Anna Hotel is outside the city in a quiet and secluded area, although it’s not far from Tram 19 and 49 station that takes you into the city area. The hotel is nice and clean with fluffy white towels in a large bathroom and it has a large bedroom with adequate facilities. The restaurant is big and spacious - not a a huge variety of foods but still adequate. There is a huge shopping mall about 10 minutes walk from the hotel.

The room was overbearingly hot. I was told the air-conditioning wouldn’t be switched on until the 1st of May and that they had no fans available. I sweated all night - luckily I was able to open the window!

Convenient location, located close to both a tram and a metro stop and yet the windows insulated very well from any traffic noise. Staff were very friendly when checking in and made sure we had everything we needed to orient ourselves without being overbearing. For a last-minute booking (made when we realized family would need some overflow housing) we were very pleased with the space available and the price seemed very fair for the facilities on offer.

We were very satisfied (see below for positives!) Two very minor notes - while the shower space has a long setback from the rest of the bathroom, we didn't notice a curtain or door and so just had to be a bit careful of the floor being wet afterwards. We were encouraged to check in online via email, which we did on the website (mostly to upload ID numbers). However, we needed to stop by the front desk to receive keys/have identification scanned anyway; perhaps if you download the app there's some other benefit to checking in online? But these are minor points in an otherwise very satisfying experience.

This hotel is located in a quiet street, but near the public transporation and railway station. So, convenient for travelling to the city centre or anywhere without your car. There is a free and safe private parking. The room was designed by a genius, everything is very conveniently and smartly placed and organized. The room was spacious and we had all we needed, though, the toilet door could have been cleaner. And it would be a good idea to wash the surfaces from time to time, because they are clean at first sight, but if you wipe the tabletops, you will see they are not that clean. Other than that it is more than ok a hotel especially if you think of the prices.

The rooms are not really soundproof, so sometimes the noisy guests can disturb you. The reception staff is interesting in this hotel. Now there was a lady who was not unfriendly but so unsmiling and "cold" that you could have the feeling that you were not welcome. So a bit of extra training might come in handy. And a smile costs nothing but improves things so much....

The hotel is not located in the city center so don't expect to walk anywhere. There is a tram stop located some 200 meters from the hotel (it will take you 3 minutes by foot to get there) which you can use to get to the center in 20 or so minutes (best download BudapestGo app for this). You can also use taxi, the price is around 10-15 euros. The hotel itself is very clean, the rooms are spacious and the staff is friendly. Don't expect proficient English (Hungarians in general are very bad with English) but most of the staff will understand your requests.

This was, I think, my 7th time staying at Anna Hotel. Main attraction for me as a railway enthusiast is the fact that it is just over 10 minutes walk from Budapest-Kelenfold station, my favourite station for all its railway activity. It is in a quiet street, which also has a tram depot in it, but I have never had any problems walking to and from the hotel. Reception staff are very friendly and helpful. I have taken breakfast on a few occasions, but it's not great. Not sure why I keep going back for breakfast. Maybe just doesn't suit my palate.

Just the breakfast.

The room exceeded our expectations in terms of cleanliness and size, providing a pleasantly spacious environment.

However, one consistent aspect throughout our stay was the reuse of towels, which remained the same for the duration of our visit. Additionally, it was worth noting that the toilet was located separately from the shower area, which may have been unexpected but ultimately manageable. The receptionist was generally accommodating, though there was a minor hiccup during check-in when he requested payment for breakfast. This seemed odd to me, as I had already settled the breakfast fee during the booking process.

We had a very friendly reception on arrival. The parking is free and safe. The room was of the size given on Booking, so spacious enough. It was perfectly clean and the bed was comfortable, but rather soft than hard kind. There were enough TV channels, though missing the English ones. The hotel is not centrally located, but near the railway station and public transport just round the corner. And there is a new and modern shopping mall also at a walking distance. We would return again.

If you do not come early, you might have to be resourceful with parking ideas. The AC was centrally set probably, as we could not switch it off. The hair dryer did not function (although we plugged it in). Other than these small things, it is a hotel where you get value for your money.

Anna Hotel is an absolutely great hotel! I would recommend it to anyone who wants to visit Budapest. The location two streets from the Kelenföld station where is metro M4, local buses and big shopping centre is wonderful. Plus, one street away from the hotel goes train number 19 which goes directly to some of the biggest sights (Gellert hill, Buda castle, Fisherman Bastion). All the hotel staff were very friendly and helpful. We were very pleasantly surprised by the cleanliness of the room. It has not happened to me for a long time that the room was so beautifully cleaned. Usually something is left somewhere, whether in the bathroom or elsewhere, but this cannot be said about the Anna Hotel. The room as well as the spacious bathroom and the separate toilet were absolutely perfectly cleaned. This hotel definitely deserves its 4 stars! If I go to Budapest again I will definitely stay at this hotel and this time I will book the breakfast as the food looked amazing. In summary, perfect hotel with perfect staff!

I liked everything. I truly have nothing bad to say.