The location is amazing, in the middle of a tea plantation and surrounded by coffee trees and cardamon plants! It's so peaceful and relaxing that you don't want to leave. The food is very good quality with nice breakfast buffet and great variety on the menu for dinner. Staff is nice and always helpful. We would definetely come back. Highly recommended

Room could be cleaner and should be 100% ready at check in, while we found no towels and no toilet paper when we arrived. No housekeeping service in the morning which I would expect from an accomodation of this type. Staff is nice but communication can be challenging at times due to poor English.

The staff is quick to fix issues and helpful. Restaurant food is good and affordable. Breakfast is provided and very tasty. Good price.

When we got to the room, the sheets and towels were dirty and we had to get new ones. This might be a 'mistake' but the room had clearly been serviced (the bed was made) and the dirty items not replaced. This implies they cleaned the room but did a poor job. The building seems like it is still be renovated. The drive up to the hotel is difficult for the cab drivers especially the hump going into the check in area. Please fix this as it could easily damage a smaller vehicle. Location is sub optimal and is not really in Munnar city as the listing made me think. I often hear that such complaints originate because of differences between American and Indian standards but I think this is a weak excuse. Everyone wants a clean hotel room.

The location is amazing and the place is very special, right in the middle of the tea plantations. The personal is nice and support you on organizing tours around the area.

Good in general. Just mentioning that you don't have all the services available at walking distance, but that's also what makes it cool.

Excellent location, helpful staff , good spacious rooms with superb views, Excellent breakfast. We enjoyed our stay.

No AC, no ventilation in room. Suggest placing mosquito nets on at least one window as it is impossible to keep windows open at night due to insects.

The location is superb. We loved the English touch to the architecture of the property. The view from the room to the tea garden is so scenic that each day you would want to extend your stay for another day :). Special appreciation to staff Swanoop who served us good food on time and helped us with everything. Rooms are well lit with natural light and at the same time gives cozy comfort during day and night. We liked the simple and feel good room interiors. There are many bigger hotel/resort properties around Tea Harvester. But in our viewpoint none of those properties blended well with the scenic nature of Munnar like this property. Appreciate the effort! We also enjoyed the mud road to the property through the tea garden. Driving the vehicle through that pathway was very enjoyable :)

There is nothing that we could say we didn't like.

The stay looked exactly how they've described on their website. The rooms were neat and clean.Food was Good but not very tasty. The ambience was just too good and had a very relaxing weekend.

The food was not really tasty, the pasta I had ordered was too soupy and did not have flavours in it. The breakfast was good but the food wasn't tasty.

It was clean, the food was good, the staff were very nice and the view from the top floor was amazing!

It is a bit remote and the road leading to the property is quite bumpy.

Everything was good, especially the food. The staff was extremely cooperative and nice, went out of their way to help us out.

Everything was good.

Loved the authenticity of this hotel . It was very comfortable and relaxed. The staff were attentive kind and helpful.

We liked every thing.

The location of this resort is unbelievable, very isolated in the mountains between tea gardens. One will have a stunning view from their room.

The isolation of this resort is also a negative point. It's very far away from the Munnar town. If you do not have your personal vehicle, I would NOT recommend staying at this place.