Staff very friendly and helpful. Comfortable beds. Wndow that opened. Good bar food and breakfast.

Bathroom was modern but extremly poorly planned. Only 1 towel bar and at the end of the tub. Toilet paper in an ackward place, taking up space on a wall that would have been a better place for towel bars. Toilet flush hidden behind toilet lid when up. Edge of sink slanted so nothng could be placed there without sliding into sink. Dangerous half door for shower that swung out so that sharp edge was inches from anyone seated on the toilet. Unusually high side to tub which made it almost impossible for a short person to safely get in and out.

Pretty quiet, none of that "loud bar downstairs" nonsense you find in a lot of Ireland hotels. Nice enough staff for the little we asked them. A surprisingly good restaurant, with some vegetarian options. Their breakfast is just so so, kind of the Irish standard, but fine. Clean.

Not much bad to say about the place, except the location is a little inconvenient, not in walking distance of much of interest at all. Which is kind of a problem in Galway, which might have the worst designed road system of anywhere I've ever been (and I've been around the world). And it's a little overpriced, but that is every hotel in Ireland so what can you do. Phantom dripping noises come from the phones in the rooms, which is as odd as it seems. Loud enough to hear from a room away. I recommend unplugging your room phone when you get in there. Has the Irish half-walled shower that is common in their hotels and is annoying and gets water everywhere. Despite these minor things, I would probably stay here again if I came back to Galway.

I arrived at 12 pm and even though check in isn’t until 4pm , my room was ready . Staff were very friendly at check in and check out . The room had a window that opened fully and radiators that could be turned off , so important when hotel rooms are often way too hot . There was a coffee machine in the room which was nice . Also I thought 3 hand towels and 3 bath towels was very generous. The bed was very comfy . There were 3 dressing gowns provided too. The curtain kept the light out very well. It perfectly walkable into town if you’ve comfortable shoes .

There was no extra blanket in the wardrobe . I didn’t need it but it might be handy if the weather was colder . Cleaning staff opened my door without knocking at about 11.55 when 12 o’clock is check out time .

A very comfortable room with a large comfy bed and a newish modern bathroom with a good walk in shower. An added bonus was a bus stop right outside of the hotel which gave easy access into the city centre without having to take the car and finding parking etc. The cost was only €1.90 for a single fare and they also run every 10/15mins - so we’ll worth it.

Although the reception staff were very friendly and helpful we felt that the Bistro staff need more training. Examples to clarify this comment: we waited a long time for our drinks only saying something after we noticed people who sat down after us were given theirs first - it transpired that our drinks went to another table! When our meals arrived we weren’t ask if we wanted any accompaniments, we had to ask for sauces. Nobody came to ask us if everything was ok with our food - a waiter did come and ask us if everything was ok but this was whilst we were still waiting for our food!

Convenient location for visiting places of interest in Co Clare North & The Burren, also Co Galway SouthEast, also for Galway City. Rooms close to restaurant, hotel entrance, and car park; pleasing decor & comfort. Sufficient size of room, comfortable bed, bath, room facilities. Delicious breakfast. Quiet room located at rear of premises; those at the front faced car park & pleasant garden fronting a busy main road,

Rather weak and insufficient liquid soap for bath. No hot air from hair dryer. Coffee machine provided but appeared to function erratically.

Ideal Hotel for the Business Guest. Location, Parking, Staff, Food and Accommodation. Always a pleasure to return to this bright airy comfortable Hotel . 10/10

It is a well-kept hotel with excellent facilities. The room was clean, spacious and well-equipped. Staff friendly and extremely professional and helpful. The bar is excellent, with a pleasant atmosphere. The hotel is a 30-minute walk from the center, and a few minutes by bus (an extremely comfortable and convenient choice). The price/quality ratio is very good. Overall we had a very good time and would gladly stay there again.

Breakfast is a little expensive if not already included in the offer, but decent. In our case breakfast was not provided, but we benefited from the service anyway.

Staff are great. It's a while ago now, a few years ago, but the main restaurant was top notch. The food was great, the wine and the service all A1. I'm delighted with Flannery's every time. I was there in April with Spanish, French and German friends and they found it very much to their liking.

An uncontrollable:situated on the old Dublin Road, the traffic going into town is very congested. Get your chatting head on because you'll be talking to the taxi driver a fair bit. That's if you're going into town. If going out west from there (highly recommended), ye'll just have to deal with it....

Very good rooms. We had a car and there was a lot of parking. Easy access out of Galway to explore the west coast by car. 30 minutes to walk into Galway, but there is a bus.

Breakfast was boring and expensive for what it was. Would recommend to skip.

Good location. Rooms clean.

Service pretty shoddy in the bistro. Lots of young staff on duty. Very friendly but when you have to ask 3 times where your drink order is and it eventually comes the same time as the food! Bistro food was good though so can’t fault that. However in the morning I asked for poached eggs on toast for breakfast… considering there were lots of nice bread to have I was disappointed at what I was served. Neither the eggs or toast were what I was expecting. Maybe the breakfast chef needs to brush up his poaching skills!!