The swimming pool has an entry fee.

The location was a 5 minute walk from the shuttle to Venice. It is worth noting that shuttle seats are few and most people stand for the 20 minute ride. Not for the elderly or the tired...We loved the on-site parking and the freedom it gave us to drive into Venice when preferred. Breakfast was nice. Comfortable and contemporary decor. Spacious safe.

Clean, organised, calm، reception people... perfect.

The breakfast waiter (tall thin guy) should not be in this position, specially in direct contact with people. He is hyperactive، not focusing on what he is doing, talking without thinking, running between tables, and being rude. That was the only negative matter. Such an employee should not work in hospitality field.

their staff were so polite and kind and helpful.

i reserved this hotel only because of swimming pool, just know that you should pay extra 25€ per person for swimming pool. daily. whatever you are paying for your room per night, be ready for +25€ extra charge

I liked the location, the breakfast, the SPA area, the staff. The staff was very helpful ready to answer our questions, the room was cleaned daily and the SPA wasn't crowded in the first part of the day when we were allowed to enter having a child with us (children are allowed at the SPA area only between 9 - 13:00).

We had a room with glass walls at the toilette area, which i booked liked that but i was hoping there was some type of curtain that you can use to cover the glass wall (the receptionist asked if i want to change the room but we managed without changing). We had some very loud neighbors which firstly moved around the room the furniture and made o lot of noise, they screamed a lot at each other, then had sex with a lot of screaming (it was 00:00 AM) and then started to fight/scream again. I'm guessing that part of the hotel and those rooms (superior with glass walls at toilette area) are targeted by young couples so if you go there with children be aware and ask the receptionist if there is a part of the hotel that is usually more quiet.

Pool was good.

Lots of add ons. Payment for pool use Payment for breakfast Payment for cot Payment to keep same room for second night Over £100 in extras.

We liked everything. Location – about 5 minutes by leisurely walk to the tram stop, 10-15 minutes by bus to Venice Island. Breakfast buffet (good choice). The room was large, with a modern design. It was clean. The hotel is a beautiful, new, modern building, and everything was clean. The staff was very friendly. When we arrived and checked out, a young woman was working at the reception. Unfortunately, I didn't remember her name. But we want to say a huge thank you to her!

We didn't use the spa (sauna and pool), but I went to see this place. It was nice. The cost of the spa was quite expensive (18 euros for 4 hours). To be honest, I can't imagine people coming to Venice and spending 4 hours at the spa. In fact, I've never seen people in a spa. It would be great if guests had the opportunity to visit the spa for one hour for 5 euros. I really hope that this will be possible on our next visit to Venice.

The room was very clean and with a modern decoration. The hotel is beautiful and well located. A very good experience for a break. We didn't use the spa but the shower with coloured led lights in our room was a relaxing experience.

The heating on the room wasn't working properly. No extra pillows. I asked for a double bed and I received a twin bed. Poorly options on breakfast and the additional are charged. Impossible for gluten free and diary free. Bad service for opening the garage/car parking. Every time we needed to get off the car and walk until the reception to ask to open.

It’s cleanness It’s accessible Staff are multilingual I’m happy they communicated in basic English. They helped me book taxi, they appeared welcoming and professional.

However I wasn’t happy with the bed It was 2 single beds put together to make a double bed, it was very uncomfortable so I didn’t enjoy my sleep, I kept waking up at night because the single beds have pulled apart from each other, so I had to sleep either on each side of the bed which was very uncomfortable as I couldn’t turn and sleep freely. I reported this to the staff and suggested they get zip link mattresses to improve guest satisfaction. Zip link mattresses are 2 single mattresses that can be zipped into one king sized bed and doesn’t pull apart. It can also be separated to form 2 single beds.

From the stuff ( there was Mihaela, which is Romanian and she provided us a lot of details, she is pretty nice), to the room which was clean and spacious. The hotel is 5 minutes far, from the tram station and from it to Venice only 10 minutes. Even if we have stayed only one night, the area it seems pretty safe, we get back to the hotel around 9 pm and everything was fine. The breakfast was amazing with a varied menu from which you can chose what you like. ☺️

Maybe the fact the the parking lot is separately paid and not included in the room cost. It was 15 eur per day. However we were aware about this fee.