I loved everything about the hotel. The location was spectacular, the staff was so kind and helpful, the hotel was clean, beautiful and exceeded my expectation. We were lucky enough to stay in the Tchaikovsky suite, where he composed his 4th symphony. I have to give a special shout out to our concierge, ‘Mister Blue Eyes’ — who was helpful and knowledgeable from the beginning but when we had a schedule change with our flight to Santorini late the night before our departure, he sprung into action with much appreciated assistance. The hotel was superb.

There was nothing to dislike about the hotel. Literally. Nothing.

This was theRelais y Chateau experience ever and we have stayed at many! Concierge Andre is a gem. He arranged many events for us on extremely short notice, greatly enhancing our Venice experience. With such lovely people, decor and the best location for sights and transport (and getting to The Biennale), why would you stay anywhere else? We will come back soon?

Chef's interpretation of "omelette" was scrambled eggs with contents on the side! Scrambled eggs come with breakfast, whole an omelette was an extra 12 Euro. Not fatal, but not really kosher either.

This is the third time we have stayed. The location is perfect, for us, just a few steps from the boat stop and within walking distance of the two main sites of the Biennale exhibitions. It is also neat St Marco square. As we booked well in advance, the hotel have been able to accommodate us by giving us the room we request. The breakfast is not self service. It's good, although somethings can be lost in translation, but over the years we have learnt to order what we want.

We liked everything

Magnificent location, amazing views, very close to many famous sites and opposite the vaporetto stop for easy transportation to and from the station. Light filled hotel beautifully fitted out and generally friendly staff. Excellent breakfast service and very clean premises. Attentive front desk.

The staff seemed a bit overwhelmed with looking after everyone - minimal / non existent service at outside bar area, inconsistent breakfast service (more than made up for by the wonderful staff and tasty food) and no doorman to assist with luggage or heavy doors when trying to get luggage through. When enquiring about transportation from the station I was told I could get a transfer service for around €200 but no mention was made of it being just four stops away on the vaporetto / ferry (less than €20). Very slippery floor in bath/shower and inconveniently placed taps. Bed making and housekeeping was unusual - a bit untidy and haphazard (but very clean). None of these are deal breakers but for the price and the calibre of the hotel I think they could try to address these things.

Location, some friendly staff, stylish decor in a non over whelming way, helpful map.

We had a twin room but the twin beds moved too easily. Mine was about 0.5 metres from the Headboard by morning, with the pillows down in the gap. Minibar understocked - just some crisps, the only alcohol two bottles of local beer. That probably saved me from Myself, but still….the bath plug was old school and the chain broke easily with minimum force. Room service sometimes did not pick up the phone. You won’t necessarily have a canal view.

location, service

Daily at least 5 complementary Mosquitos in the room. Breakfast very, very limited in choice for 35 euro per person. A few additional options available for additional charge - but then the hotel should not pretend breakfast is included.

We went for 5 days for our 30th Wedding Anniversary trip. I had wonderful helpful communication from a number of the staff prior to our stay. They adjusted a few things for me that I changed a couple of times to ensure it was a special occasion. The Hotel is in a superb location just opposite the San Zaccaria B vaporetto stop. The whole atmosphere is luxurious and the staff are all attentive, friendly and exemplary. We had breakfast every morning which was a great selection of cold pastries, breads, cake, cereals and hot food including eggs and sausages and bacon with fresh orange juice and hot drinks. We ate in the restaurant one evening and visited the bar every evening. The staff remembered us such that we felt individually valued. I paid for a lagoon facing room that was well worth the extra. The room was spacious, and the bathroom had a large 3 option shower. The staff ensured the room was immaculately made up at least twice a day. We had complimentary water and mini bar. The price is very fair for the location, quality of hotel and facilities and the staff service.

Nothing!

The location is the best in Venice — next to Piazza San Marcos on the main canal and right in front of Vitoria Emanuel II monument and the San Zacaria vaporetto station. A classic hotel very well kept, and our room was just renovated. Super friendly staff always looking for ways to serve you and pamper you. Exceptional cleanliness in our room everyday — we loved the turn down service.

The optional breakfast cost at €35 is too steep for just a regular breakfast, which is nothing to write home about it. However the waiters and waitresses couldn’t be any nicer.

We liked everything about Londra Palace Venice: Service...Perfecto Staff...Perfecto Room...Perfecto Restaurant...Perfecto Location...Perfecto Our stay in Rome was really nice last year (Oct 2023) and our stay at Londra Palace Venice for my 60th birthday (Oct 2024) was truly exceptional! Truly outstanding hotel, outstanding staff, outstanding service and outstanding location!!!

Wonderful room looking out on the water. Great meals and service in the restaurant. The staff was helpful getting tours and transportation organized.

Venice is too crowded during the day to really be enjoyed. It's good to wake up at the crack of dawn and explore the city before anyone is up. The evening can also be pleasant. During the day we got out of the city proper.