Location was excellent with lots of restaurants and attractions within walking distance. We picked up keys from a seperate location but the instructions and photos made it easy to find. The water taxi was convenient to get us to and from the apartment to the station. The Faville staff were excellent in offering assistance and answering questions. The apartment itself was in an old building which opened onto a Piazza. The building had beautiful ornate wooden beams on the ceilings and lots of charm.

There is no lift so carrying 5 suitcases up 2 flights of stairs was a bit difficult. The beams in the bathrooms were a bit low so a bit of a hazzard to taller people.

Great location and fully equipped kitchen. Linen and towels provided Whatapp support team were great and lots of shops and restaurants close by.

Broken wardrobe. Long instructions on finding the property. Dated bathroom and kitchen. No lift 6 flights of stairs. Rubbish collection at 8.30 no way to leave outside the front door. Again didn’t realise it was the collection until I read the novel that was the instruction book. All this was emailed again these instructions need to be bullet points.

Location - short walk to San Marco, promenade etc., shops and pubs and restaurants just round the corner. Spacious and clean, stylish too. Wardrobe door broke down - fixed next day (on weekend).

Key collection and actual apartment are about 45min walk - not a problem on a nice day or even night but on cold rainy night... Instructions how to get there, collect the key, where to not go etc spread over 11pages (things turned out exactly as described but it did raise my eyebrows when i received it)

Loved having an entire apartment to ourselves and it was bigger then I thought. Everything was clean with lots of towels.

It was a long walk across the city. Would have liked to have the information for the water transfer before we arrived which was easy to take. Also the lock box to get into the apartment was near the train station not outside the apartment as originally thought so plan accordingly. We also had to dispose of all the garbage (instructions in apartment) and wash all the dishes (easy with dishwasher) before checking out. Not a big deal, just something to be aware of.

No Breakfast

Picking up the key was absolutely ridiculous it was so far out of the way and no transportation to get to it.

The location was great. Beds are extremely comfortable. There were issues at the apartment when we arrived and the hosts immediately resolved everything. We had issues ourselves with our daughter breaking her foot on our trip and we arrived in a wheelchair. The hosts were beyond helpful, kind and responsive. Will stay here again. We were a family of 7 and found the apartment to be very comfortable. Thank you!

Great location, AC works well and a wall finish is beautiful, the 2 bathroom helps a lot.

Communication was terrible. Sending the information in 5 different emails. Why can’t share the information ahead? The key location is 30 min away. No better solution available in the town where transportation is not the most convenient with luggages . The floor was very dirty, not even vacuumed. No coffee or coffee maker, not even a bottle of water for the arrival. When you leave take all the trash with you also very customer friendly service.

Awesome location!

No dislikes

It’s was a good location in a lovely square with nice restaurants within distance .

Picking up the keys was a real hassle, it is a 40 minute walk away through busy overcrowded streets on the opposite of the island . It would make far more sense to have the keys available at the apartment

Great location, lovely property. Loved the square location with nice restaurants very close. Beautiful building. Great views and windows from two sides of the property. Directions to collect keys were good and it was easy.

Some parts of the bathrooms could be updated or repaired such as the toilet seat, shower screen. Better map showing where to take rubbish (circle on map where the property is!) would be handy.