The staff was great.....seemed to value you as a customer. Special call out to the restaurant manager who recognized us and did everything possible to make our stay wonderful. Food was great and he made us feel like he prepared just for us. The staff at the bar and restaurant at night were outstanding. Front desk arranged taxi rides with a smile and took care of any questions.

If it hadn't rained, but I believe that is still out of their control:)

I booked for 2 adults and 2 children and somewho booking changed my reservation. When I got to the hotel, I was informed that my reservation was only for 2 adults. The hotel quickly solved the issue and turned the sofa from my room into a bed. No extra cost was charged. The staff was really gentle. There are public parking place near the hotel where you can use, besides the private parking place. I was very satisfied andhappy with my stay. Thank you Mercure and thank you staff!

nothing that did not like, but would be nice if in each room had a small fridge.

Immaculately clean, spacious comfortable rooms with a good coffee machine! Great breakfast and very helpful and friendly staff.

The only downside was the location to the centre of Nuremberg - this required a taxi ride. It was however perfectly located to the Messe where we were working at an event, and could take a pleasant, short walk through a lovely park.

The staff was great! The night manager showed me room options onsite, so I could choose the most appropriate one for my family. Safe parking on property was convenient and inexpensive. The comforters!!!

The room had an odd smell, maybe from a pet staying there previously or from cleaning chemicals? Regardless, this was the absolute only thing that could be improved upon.

I only spent 1 night there as I went to watch arsenal play. The staff were very friendly. I was even lent a phone charger. The rib eye stake was amazing. I didn't have breakfast there. Big open spaces to explore near by.

It was very close to the Messe. Room was dark and quiet - just as I like it.

Breakfast for EUR 19 was rather plain. And the wifi was disrupted a few times. And when the hotel's website says that the restaurant is open, but in reality it is closed, then I am not happy.

The hotel allowed flexible check-in and Check-out Very good quality break fast Parking is also free on the premises Friendly staff Green and quiet surroundings

Shower / bath was not very good

The room was good size. The breakfast and the bar were great! Breakfast had a large assortment of honey and even a fresh honeycomb to get your own.

Comfortable big room, good breakfast and evening meals, friendly staff

All was good but maybe the restaurant menu could be a bit more choice of food.

VeryFriendly staff. Nice room

Bar and restaurant were closed for 2 of the nights, but to be fair to the hotel I think it was due to last minute staff absence