Just walkable distance fro Kyoto station in a quiet residential area. The outside of hotel is quiet however soundproofing within the building is non existent, we had a noisy family next door and we could hear everything and every movement into the night. Glad when it was time to leave. Other than that, room is spacious and comfortable.

We arrived after 3pm check in time but were told to wait because the room cleaning hasn’t finished. This is the first time in Japan. The room is just about functional but so many little things are awkward- fridge door opens just a bit before it is blocked by a raised sliding door frame, kitchen cupboard door opens but you have to duck your head, cannot easily reach the hob, you shower and the whole bathroom gets wet…

It was perfect, the location is walkable to the train station you can go anywhere by walk. The room itself is very clean and spacious. The accomodation is perfect! And its quiet at night. The bed is so comfy . We had a great sleep. The staff are so helpful! Everything was great! Moreover , there is the bar on the first floor of hotel! Food is great! Impressed I will choose this place again! Highly recommended!

NOTHING

The location is amazing; very close to two stations and one of them is a very important one which helps you to get anywhere in Kyoto. Also, there are plenty of shops and restaurants at on only 10 mins walking. The apartament has everything you need for your stay.

Rooms are big. Staff is very friendly and accommodating. Short walk from station about 15 minutes.

Stayed in one of the jacuzzi's suites (there are only 2) and the buttons on the Jacuzzi were broken so we couldn't get the jets on. Our main reason to book the Jacuzzi suite was for the Jacuzzi so that was a little upsetting.

Great location few minutes walking distance from Kyoto station, the room was small but confortable as well as the beds, the bathroom was nice with a big bath tub, overall clean and well equipped, good value for money in Japan

Everything was good, the personnel was not often present and not able to help on few requests, such call a restaurant for us, but it's very minor

Rooms are big. Staff is very friendly and accommodating. Short walk from station about 15 minutes. First two nights we stayed in the suite and following 3 days in there double twin beds, staff made it very convenient when transferring luggage from one room to the next.

The location is convenient and accessible everywhere. The hotel is clean, new and beautiful. Staff is very friendly and helpful.

Requested to change the towels but for some reasons that were not changed. Also, both the clothes dryers were broken during our stay

It was very quaint but amazing, lying in a fabulous residential area only 10 mins walk from the train station and two minutes from the most amazing Temple in a nice quiet area. The man in reception spoke excellent English which was helpful to find our way around. The suite was wonderful with a beautiful big bathroom. An excellent free laundry was available for use as well.

Nothing

Lovely and big rooms (bedroom, bathroom, …) in comparison with Japanese standard. We had everything we need here and it’s very clean and comfortable.

10-15 min. Walking to Kyoto main station. It’s a little bit far from sightseeings.

We've been able to do early check in right when we arrived. Also the laundry service with dryer, with no additional cost.

Although beautiful, the bath tub was a bit uncomfortable to use and it was inevitable to let the floor wet.