I book this hotel from Booking. com， but while I was asking for invoice. they rejected me and keep telling me to check with Booking.com. not satisfied.

Great location with good walking distance to nearby stations and Ginza / Tokyo Station areas' destinations. Reasonable space in room to open 2 luggages for packing at this price.

The room was too dry without local control or humidifier. It'd be wonderful if a small humidifier would be provided. The gaps around the rolled down curtain are also too big and too close to the bed so it was always very bright in the morning- something that can be improved.

The rooms were good. Mid-size for Japan. There were also amenities. Premium rooms have different set up and access to lounge. There is a microwave to heat up food if someone wants. It is possible to check in early for a small charge which was very convienient for me.

Getting to any of the stations is easy, but with luggage a bit cumbersome

You have to walk a bit from the train station, but otherwise rather well connected. Best card-system I've seen so far. You get a button in your room to ask for cleaning, which is shown outside by a led, and another led will light up while your card is in the electricity box, so they'll know you are still inside right away. A power bank rental (ChargeSPOT) is also available in the ground floor. There are 2 washing & drying (combined) machines, so you might have to plan when to clean. Check out is also very simply, just put your cards in a box when leaving.

The room was still quite bright in the morning with everything closed

Convenient transportation and excellent location, it is a recommended hotel for shopping, food and tourism

Suggestions: 1) Improve Wi-Fi speed ，this is big trouble for the hotel value spread, if wifi is not working well it is a bad thing 2) The indoor space is very small. It is recommended to add layers of shelves to store luggage in a centralized manner, otherwise the room is too small 3) Increase breakfast and food service items 4) Increase scenic spot tourism cooperation projects for tourists to participate 5) The hotel is a very good hotel. 6）The pillow is too low and sleeping is not comfortable ，The real consideration of details must be more popular! Especially the Nepalese girls who clean the house do a very good job👍

Nice place, very well located.

Can get extremely busy - they could use more staff or a quicker check-in process.

good location and facilities

During my stay, there was guest next door at Room 921 they presented bad habit during their stay and sharing in public area ie they opened the door and make noise when we walked pass their room, and they leave trash in front of the room. I think this is not acceptable, and I already tried to inform one of front staff, but it seem they do not understand and difficult to communicate so I did not have a chance to explain with other staff, regrettly.

The hotel is very well located — you can walk to the charming shopping area of Ginza, and Tokyo Station is also within walking distance. Even better, Takaracho Station is just 350 meters away, and from there, the subway goes directly to Narita Airport with no transfers needed. The room is small, as is common throughout Japan. For longer stays, cleaning is done every three days. The amenities are very complete and, also typically Japanese, are available in the lobby for guests to pick up as they wish. Check out was very simple and fast.

Check-in was strictly at 3:00 p.m., not a minute earlier, which caused lines to form and meant we didn’t get to the room until 15 or 20 minutes after that time. It wouldn’t take much to start the process a bit earlier when it’s clear that many people are waiting.

The location is quite convenient, and the room is clean and quiet. The bathtub is deep, though it's short. Best of all, I can order from Japanese online stores in advance and during my stay and have them delivered directly to the hotel, which is a bonus.

Only two laundry machines are available for the entire hotel, so doing laundry requires constantly waiting and checking for availability. To better manage my time, I went to a 24-hour laundromat 10-min walk away. Having two laundry machines on each floor would be more practical.

Location: In the heart of Ginza district. Easy access to the main avenue (just around the block) where you can find all the high fashion and brand stores. If you arriving from Haneda or Narita, the Takaracho Station is just a few blocks (walking distance) from the Hotel. Staff: Very friendly and helpful. I have arrived late night and the check-in process was very smooth. Check-out process was basically a key drop-off. For those enjoying the neighborhood after check-out time, they gladly store your luggage. Breakfast: It is not available, but it was not an issue. There are several coffee shops a block away, and all over the neighborhood: Veloce, Doutor and Starbucks. There is also a 24h 7-Eleven right across the street. Plus a vending machine for refreshments in the lobby. Plus microwave and a very nice ice machine. Accommodation: The room is pretty standard. The bed feels great. There is a small desk, good for some laptop work, with cabled internet (there is a cable available in the desk). Enough power outlets and USB-A ports available. Bathroom is very nice. AC (temperature) control works good. Amenities and the Premium Floor: There are amenities right in the lobby, before the elevators. Lots of different items. For those staying in the Premium Floor, there is a specific spot for amenities exclusive to the floor. Also a lounge offering a coffee machine for free. And the coffee is great! Another exclusive to the floor. I think it is a great plus for those looking for extra comfort.

Shower: I had some trouble adjusting the angle of the shower head. Not sure if there is a trick for that. Sometimes it can spray all over. Water temperature was easy to adjust, though, and once the head is adjusted, the shower is great. Laundry machines: busy all the time, and quite-often they don't work well. The Hotel staff suggested a laundry place in the neighborhood (Baluko Laundry Place). Not that walking distance, but it is worth going to a different side of the neighborhood. This laundry place works very fine. You should check before hours of operation and coin system.